Ordered Via Amazon and item arrived 2 days before it was due to arrive. Product was exactly what I wanted and was a verified legitimate via qr codes on the item. Free cloth and bag of Haribos are alwa... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Impressed. Not used the cue yet but it arrived well packaged and days earlier than expected. The quality seems good and the cue feels good too. I am looking forward to trying it out tomorow. ED
Clear, informative website. Excellent service. Ordered a Pro147 cue and hard case set on Friday morning with standard delivery and it arrived late morning on Monday! I’m a beginner and this is the fi... Vis mer
I am delighted with my orange Pro147 cue and case. A significant improvement on club cues and a pleasure to play with. The range of cues at Cue and Case is outstanding. Delivery was well within es... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Kontaktopplysninger
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Storbritannia
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Enestående
1k anmeldelser
Har svart på 83 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Snooker/Billiards
I ordered 3 items, very pleased with them and competitively priced, would recommend and will certainly use this company again in the future.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Alan — glad you’re happy with the items and pricing. Appreciate the recommendation. - Dan
Good quick delvery only problem was…
Good quick delvery only problem was free gift didnt come with it but overall im happy with my order
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thank you for taking the time to leave a review. The free gift promotion requires the item to be added to the basket during checkout, however we understand this isn’t always obvious. As a goodwill gesture, we’ll send the missing free gift out to you. We’re pleased to hear you’re otherwise happy with your order. - Dan
Great company to deal with
I placed an order with Cue and Case after speaking to them on the phone due to a website issue.
They were more than happy to assist with this.
Unfortunately when my order arrived there was an issue as the postage label must have come off and been added to a different package so I didn't get my order.
I contacted Cue and Case and they arranged a replacement delivery the following day.
Really pleased such a quick resolution was completed.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Lee — sorry again for the delivery mix-up, but pleased we could get a replacement to you quickly. - Dan
Triangle Chalk
I only bought 4 squares of Triangle chalk, happy with 10% off so just over a £1 a chalk.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Stuart — glad you’re happy with the Triangle chalk (and the discount). - Dan
Top Notch
Quick delivery
Great quality products and pleased to report the new cue led to the downfall of my nemesis!
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Dave — love to hear it. Glad the cue delivered when it mattered. - Dan
Products received as advertised
Products received as advertised, good quality and would have no concerns purchasing from Cue and Case in the future
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Dan — pleased everything arrived as expected and you’re happy with the quality. - Dan
Really well made cue
Really well made cue, nicely balanced and excellent value for money. Delivery was swift with no problems at all. Recommended.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Tim — great to hear you’re happy with the balance and value, and that delivery was smooth. - Dan
Lovely Cue came in great packaging and…
Lovely Cue came in great packaging and was exactly what I wanted. Fast speedy delivery and no hassle
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Joseph — glad it was exactly what you wanted and arrived quickly and well packed. - Dan
Shopping as it should be- a great…
Shopping as it should be- a great selection of quality products. I bought some entry level pool cues- dispatched rapidly and very happy with the cues. Thank you to Cue and Case
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks, we appreciate it. Pleased you’re happy with the cues and the quick dispatch. - Dan
Service is absolutely outstanding
Service is absolutely outstanding. Called with an order query and they went out of their way to help me. Nice little gift with my order too, which was very unexpected. I have no hesitation in recommending them whatsoever, and I'll certainly be ordering from them again.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Matt — great to hear we could help on the phone and that everything arrived as it should (with a little extra). - Dan
Lovely cue and case
Lovely cue and case. Great quality
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks — pleased you’re happy with the cue and case quality. - Dan
Problem promptly resolved
I had a problem with my item, they were brilliant and sorted it out straight away. Thanks
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Neil — glad we could get it sorted quickly for you. - Dan
Amazing customer service
Amazing customer service! I had an issue with my shipping address which had caused the package to be returned to sender, and not only did they fix the issue immediately, but they resent my order before the original had even arrived back with them.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks James — appreciate the feedback, and glad we could fix the address issue and get it resent quickly. - Dan
Case was smashed and cue tips missing
Case was smashed and cue tips missing, won’t bother again.
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Hi there, we've tried reaching out to you to understand what has happened - we can't seem to find an order under your name. Please reach out and we'll be happy to resolve - Dan
I was very happy with the product and…
I was very happy with the product and the website and the delivery was on time.
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thank you for your feedback, Michael. We’re pleased to hear you were happy with the product, found the website easy to use, and that delivery arrived on time. If there was anything that kept your experience from being a 5-star one, we’d genuinely appreciate you letting us know so we can improve. - Dan
Used Lynchs Cuebalm for first time and…
Used Lynchs Cuebalm for first time and really happy with it , it’s brought my dad’s 🙏 old cue back to life . Easy to apply 👌
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Robert — great to hear the Cuebalm brought the cue back to life. Appreciate you sharing that. - Dan
New items bought
Superb quality (cue, pool table cover and snooker balls). Great delivery too, on the date stated. Thanks very much, will be coming back for anything else and would fully recommend 👍
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Mr Hooper — delighted you’re happy with the quality and that delivery arrived on the date stated. - Dan
Great service
Great service. Great selection of snooker cues and accessories. Speedy delivery. Best thing is free postage. Alot of snooker cues sites I visited were charging upto £26. Just ordered a cue extension. A++
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Paul — really appreciate it. Glad the range, delivery and free postage made the difference. - Dan
Fast and efficient
Fast, efficient service, well packaged and great product for the price.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks Darren — pleased it arrived well packed and you’re happy with the value. - Dan
Easy to order and my delivery was spot…
Easy to order and my delivery was spot on. Thank you.
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cue & Case Online UK Store
Thanks L Wilkinson — glad ordering was easy and delivery was spot on. - Dan
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