Cue & Case Online UK Store Anmeldelser 1 240

Dear Cue & Case,
Fantastic customer service providing fast delivery pace, the product is fantastic and I’ve received it in great order.

I’ve found it amazing that they’ve also added a mini bag of Haribo Tangfastics to say thank you.

Great value for money and the appearance of the packaging seems professional.

I will definitely order from here again!
Kind Regards
Andrew

Great product ,fast delivery

Great quality cue. Highly recommended. Well pleased.

Love ‘em: great range of products at reasonable prices. Great service too. Honest - decent company.
I’ve had cues and accessories from this firm over the last few years. My latest enquiry was for a male threaded replacement (for my spare - “banana” cue shaft). I mistakenly ordered a female thread shaft. When I realised and called them, their representative hunted high and low for what I wanted. On realising they didn’t have the shaft I needed, he then hunted for an adaptor, unfortunately without success. What I’m most impressed about - besides the friendly - professional service I received for an “occasional customer” was that I had a full refund to my card within 12 hrs. Bang on - Thank you. My go-to store.

A great service and great cue and case really pleased with them

Back in November, I decided to upgrade my snooker cue. Like most casual players, I'm pretty hopeless, but it's nice to have a decent cue that looks, feels & performs really well. Since buying a cue & case package, I've also purchased a 2nd cue, and that too is a quality product.

Service was excellent. One of the cues had a slight issue, but the chaps at Cue & Case replaced it, no problem.

My snooker hasn't improved, but now I can't blame my poor break building on having a rubbish cue!

Have received the cue as ordered. Packaging spot on. Delivery as advertised. Just hope my snooker game will improve!!

Absolutely delighted with the entire design and quality of the cue, case and extension pieces. The cue is so smooth and love the design at the base. Quality and robust product. 5* all day long.

My cue and case turned up earlier than expected which was great and the quality of all of the components is excellent, I even had a surprise gift which I very much appreciate.
I have recommended cue and case to my friends and family.
Big thanks to the cue and case team
Alex

Fast delivery, good quality, thanks

The cue and case are excellent, however I purchased extra chalk to receive the free cue cloth if you spend over £75 and didn't receive it! After contacting them they organised for the cloth to be sent out.

I ordered a Baize Master Arrow 3/4 Deluxe cue case from Cue+Case. It was dispatched promptly and was well packed. The Case looks great and accommodates my cue, extention and mini butt perfectly. There's also a place for the chalk.

The product is amazing quality, at a reasonable price. Delivery was prompt and the little touch of including the sweets was amazing. This cue case was bought for my 10 year old son who is over the moon with it and you’ve made his day. We shall use you again. My Son wants to say a personal thank you very much.

Ordering was easy. When the cue arrived it was really sadly damaged due to having been bent in transit (dispute it being in a substantial carboard tube) by the courier company. I contacted Cue&Case and they sorted a return immediately replacement arrived today in practically a bulletproof cardboard tube. So pleased. Cue is really lovely quality, very happy.

Very happy with my cue case great value for a very well made case, delivery was all on time and easily tracked with the royal mail tracking details, very good service.

Great value & service Thanks :-)

Initially received the wrong cue but this was promptly dealt with my Ben with minimal hassle. 2nd cue I purchased is great. Thanks

Items as described and quick delivery. All in great experience and would order from them again.

Excellent service