The transaction went OK but unfortunately the colour of the sheets was not as the appeared on the net and the goods were returned. These things happen, it was nobody's fault. I have given only 3 stars... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Se hva andre synes
Very prompt delivery and duvet lovely light and warm . I particularly picked cuddledown as their down is ethically sourced which I hope means not continually ripped from breast of captive live birds .... Vis mer
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Ordered a Canadian goose down soft king size pillow for me (front sleeper) and medium for husband (side sleeeper). We have both had wonderful nights sleep since they arrived! Mine is beautifully soft... Vis mer
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So I finally bought the Canadian goose down 13.5tog quilt that I looked at for so long. All I can say is ‘fabulous!’ I am a woman of a certain age, who had not slept properly for a few years. However... Vis mer
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Informasjon om virksomheten
Om Cuddledown
Skrevet av virksomheten
Shop truly fine bed products, all at wonderfully fair prices. We've carefully sourced the finest duvets, pillows and bedding, so you'll be nodding off into dreamland in no time!
Free delivery (UK, over £40) + free returns.
Free delivery (UK, over £40) + free returns.
Kontaktopplysninger
Storbritannia
- 020 8432 0737
- info@cuddledown.co.uk
- cuddledown.co.uk
4,7
Enestående
3k anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
Accidentally ordered single duvet not double for a present. Great support online from Roxy. Quick delivery and as far as I know the recipient is very happy with the Hungarian Goose Down Duvet.
19. januar 2026
Svar fra Cuddledown
Thank you for your lovely review! We're so glad Roxy was able to help you quickly when the wrong size duvet was ordered, our team always aims to make things as easy as possible when little mix-ups happen. It's also great to hear the delivery was quick and that the lucky recipient is enjoying the Hungarian Goose Down Duvet.
We really appreciate you taking the time to share your experience, and we hope to serve you again in the near future!
Nora - Customer Support
Not Great but....
The pillow wasn't for me, it's just duvet filling in a pillow, however, they do give you the option of returning if its not right for you which I did, so that's the reason for the 3 stars. The pillow is nothing special.
13. februar 2026
Svar fra Cuddledown
Thanks for taking the time to share your feedback. We’re sorry to hear that the pillow wasn’t quite right for you and didn’t meet your expectations.
We understand that finding the perfect pillow can be challenging, as everyone has different preferences when it comes to comfort and support. We offer a wide range of options that may suit your needs better.
We’ve reached out to you directly to better understand your requirements and to assist in finding a pillow that may be a better match for you. We’re glad that you were able to make use of our returns option when the product wasn’t suitable. If there’s anything further we can help with, please don’t hesitate to get in touch.
Eva - Customer Support
Svar fra Cuddledown
Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with the cotton sateen and the vibrant colours. It’s wonderful to know the quality and finish met your expectations.
We really appreciate you taking the time to share your feedback.
Eva - Customer Support
A very good experience
A very good experience. A great product, 100% cotton mattress protector.
19. januar 2026
Svar fra Cuddledown
Thank you so much for your wonderful review! We’re delighted to hear that you had a very good experience and that you’re pleased with your 100% Cotton Mattress Protector. Quality and comfort are incredibly important to us, so it’s fantastic to know the product met your expectations.
We really appreciate you taking the time to share your feedback and hope to welcome you back again soon!
Nora - Customer Support
Svar fra Cuddledown
Thank you so much for your lovely review!
We’re absolutely delighted to hear how much you’re enjoying your Siberian Goose Down Duvet. Achieving that perfect balance of being beautifully light while still wonderfully warm is exactly what it’s designed for, so it’s fantastic to know it’s delivering on both comfort and quality. Thank you again for taking the time to share your feedback, we truly appreciate it.
Nora - Customer Support
Service was very good
Service was very good. Products excellent. I bought 2 Canadian Goose Down Pillows in medium. I found the soft far too soft with not enough neck support. I am so happy with the medium. Also bought pillow cases which are lovely Percale cotton with excellent big tuck in flaps. I will definitely order from
this company again.
23. januar 2026
Svar fra Cuddledown
Thank you so much for your wonderful review!
We’re delighted to hear that you were pleased with both our service and your products. It’s great to know the Medium Canadian Goose Down Pillows are providing the right level of neck support for you, finding the perfect balance of comfort and support really does make all the difference. Thank you again for your kind words and support. We truly look forward to welcoming you back again soon.
Nora - Customer Support
My favourite linen bedding
Lovely bedding. Comfortable and cosy in winter and summer.
19. januar 2026
Svar fra Cuddledown
Thank you so much for your lovely review! We’re really happy to hear you’re enjoying the bedding and that it’s keeping you comfortable and cosy all year round! Wishing you lots of cosy nights.
Eva - Customer Support
Yes i am disabled and paid extra for…
Yes i am disabled and paid extra for the Emme Mattress to be bought in to my small bungalow, it just dumped in my bedroom still in the very big box and that chap took away my old mattress to be recycled as i had paid for, meanwhile the other chap waited for me to log on to my lap top and give him a code.... as soon as i did he left without a goodbye and i needed them to take the new mattress out of the box as i couldn't even move it ! i looked and they had Gone... leaving my front door open and my gate too ! this left me feeling very venerable as i had nobody to help !
14. januar 2026
Svar fra Cuddledown
Thank you for taking the time to share your experience, and we’re really sorry to hear how upsetting this situation was for you, that’s certainly not the experience anyone should have.
We’ve looked into your order with us, which was for a Pure Cotton Mattress Protector only. We don’t sell mattresses or offer delivery, removal, or recycling services for mattresses, so it appears this experience and purchase may relate to a different retailer.
We’d really like to help make sure your feedback reaches the correct company, as this sounds like something they should be made aware of. We’ll also be reaching out to you directly to clarify and offer any support we can.
Nora - Customer Support
Svar fra Cuddledown
Thank you for taking the time to share your feedback. We’re delighted to hear you’re happy with the quality of the Duvet Storage Bag and that it’s doing its job keeping your duvet clean and fresh.
Nora - Customer Support
Extremely pleased with the Edelweiss…
Extremely pleased with the Edelweiss Hungarian goose down duvets I purchased — beautiful quality outer fabric and piping. Pure luxury, with a high thermal rating and honestly the best we’ve ever experienced.
I’m also very impressed with the customer service; they genuinely care about customers’ needs rather than just selling products.
31. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cuddledown
Thank you for your wonderful feedback. We’re delighted to hear you’re enjoying the luxury, quality, and warmth of your duvet, and it’s especially lovely to know our customer service made a positive impression. Your support means a great deal to us.
Eva - Customer Support
The duvet is extremely comfortable
The duvet is extremely comfortable, and the fabric quality is superb. I’m very satisfied with it. It is very warm
9. januar 2026
Svar fra Cuddledown
Thanks for taking the time to share your experience. We’re so glad to hear you’re enjoying the comfort and fabric quality of your Edelweiss Hungarian Goose Down Duvet, and that it’s providing the warmth you were looking for.
Eva - Customer Support
Love their quality
27. oktober 2025
Svar fra Cuddledown
Thanks for the lovely feedback! So glad you’re enjoying the quality of our bedding.
Nora - Customer Support
Svar fra Cuddledown
Thanks so much for your lovely feedback! We’re really glad to hear the sheets look and feel great, we hope you enjoy using them when you do!
Nora - Customer Support
Svar fra Cuddledown
Thank you for your lovely review!
We’re delighted to hear you’re happy with your Canadian Goose Down Pillow and that it arrived so quickly. Wishing you many nights of comfort, and thanks again for choosing us!
Eva - Customer Support
Sturdy storage bags
Sturdy storage bags. This was my 2nd time of purchasing and would definitely buy again
5. januar 2026
Svar fra Cuddledown
Thank you for taking the time to leave a review!
We’re so pleased to hear you’re happy with the sturdiness of the storage bags and that you’ve come back for a second purchase. Your repeat custom really means a lot to us, and we look forward to serving you again in the future.
Eva - Customer Support
Excellent product
Ordering was easy
Delivery was fast
Not cheap but excellent quality - you get what you pay for - so much so, I have just ordered another.
4. januar 2026
Svar fra Cuddledown
Thanks so much for the great review!
We’re really glad to hear you found the ordering simple, delivery fast, and the quality worth it. It means a lot that you’ve already placed another order, that’s the best compliment we could ask for. Enjoy, and thanks again for choosing us!
Eva - Customer Support
Delivery was well packaged and…
Delivery was well packaged and presented.
Due to Christmas period took longer than expected.
Good quality, pillows taking time to bed in.
31. desember 2025
Svar fra Cuddledown
Thank you for taking the time to leave a review. We’re really pleased to hear that you were happy with the packaging and overall quality of your order.
We appreciate your understanding regarding the slightly longer delivery time over the Christmas period, and you’re absolutely right, new pillows can take a little time to fully bed in, and become even more comfortable as you continue to use them.
Thank you again for your feedback, and we hope you enjoy many restful nights ahead.
Nora - Customer Support
Fantastic quality
Fantastic quality. 3 Duvets in our house now for everyone . Highly recommend
30. desember 2025
Svar fra Cuddledown
Thank you for your wonderful review. We’re so pleased to hear you’re enjoying the quality of the duvets and that they’ve become a favourite for the whole household.
Your recommendation really means a lot to us, thank you for choosing us and for your continued support.
Eva - Customer Support
Best duvet I’ve ever had
Best duvet I’ve ever had. It’s like sleeping under a soft warm cloud
30. desember 2025
Svar fra Cuddledown
Thank you for such a lovely review. We’re thrilled to hear you’re enjoying your Canadian Goose Down Duvet and that it’s giving you that “soft warm cloud” feeling, that’s the ultimate compliment.
We really appreciate you taking the time to share your experience and hope you continue to enjoy many cosy and comfortable nights ahead.
Eva - Customer Support
The Edelweiss Hungarian Goose Down…
The Edelweiss Hungarian Goose Down Pillows are incredible. My partner of 15 years has struggled to find a comfortable pillow. We have tried so many over the years at various price points, but with no joy.
He instantly had a good sleep with these and they are incredibly comfortable. Although expensive, worth every penny.
30. desember 2025
Svar fra Cuddledown
Thank you so much for sharing this wonderful feedback. We’re absolutely delighted to hear that the Edelweiss Hungarian Goose Down Pillows have made such a difference, especially after such a long search for the right pillow.
It’s fantastic to know your partner experienced an immediate improvement in comfort and sleep quality, that’s exactly what we hope to achieve. We really appreciate your kind words and are so pleased you feel they’re worth the investment.
Thank you again for taking the time to leave a review, and we hope you both continue to enjoy many great nights of sleep.
Nora - Customer Support
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