CuddleCo Anmeldelser 173

Really great mattress - thick and firm but soft. It feels like excellent quality. I’m really happy with it. I have washed the covers already and they went back on fine.

Really impressed, outstanding product and quick shipping.

The mattress came well packaged. The built in water proof feature is so handy too!

Disappointing that you can spend £££ on products that are poor quality and arrive damaged. We ordered a 3 piece set and had 2 faulty legs on the wardrobe that both arrived with cracks in. We had a chunk of wood missing out of one of the planks on the base of the cot. Both of these issues could be deemed dangerous if used so shouldn’t have been sent out.
The quality of the materials used overall are poor for the money spent and I don’t have hope in them lasting.

There was also an unknown substance on most of our polystyrene which marked our carpet and burnt through a sock that stood on a piece of it! Upon advising cuddleco of this and sending multiple pictures of the polystyrene that had big black marks all over and pictures of the carpet, they refused to look into it because we had not kept onto any of it to send back to them. Unfortunately, we aren’t hoarders and giving there’s a baby arriving imminently, we suffered for choosing not to hold onto excess rubbish!
Final point, their instruction manuals are not clear at all. There’s so many parts to the wardrobe that really they should add part numbers to the parts by way of a sticky label or something so it’s clear as most of the battle was the time spent working out if we were using the right piece

Would not recommend sending something back I had to pay a total of 8 pound just to send something back which I dont think is fair especially for a company so big

Speedy delivery and excellent product, no complaints whatsoever!

Ordered a furniture set during Black Friday sale. It was great value, easy to put together and of good quality. It was delivered to the room of choice which meant not having to drag it upstairs myself! A few months after purchasing, when the baby was close, we started to fill the drawers a found a piece of the drawer had broken during assembly (the metal support under the drawer had split the screw hole in the back piece of the drawer). I got in contact with Cuddle & Co and the customer service was excellent. They were quick to respond, sympathetic to the situation and arranged a replacement part to be sent quickly. I wouldn’t hesitate recommending Cuddle & Co.

Prompt delivery. Well packed!

Customer service of this company is very good! Unfortunately my matress was too small for my cotbed but I went onto the chat and had it all sorted to be collected the next day, absolutely no hassle. The mattress felt very good quality it’s a shame it was to small for my cotbed.

Customer service was great with cuddle and co, very responsive and helpful however it took over 3 weeks for our cot to be delivered using DHL.

One of the items also arrived partly damaged so returned.

Good price, responsive to emails.

Order was delayed twice, but customer service reached out to rearrange delivery. Day of delivery was great (panther logistics)

A very nice cot however one of the wooden end pieces arrived with a visible split. I have requested a replacement part from CuddleCo but have not received a reply yet. The cot needs airing for a few days before use as it has a strong smell of paint when unpacked

Arrived on time, good quality. Easy to assemble.. wardrobe was the trickiest but overall very happy

Lovely product. No issues putting it all together. Quality material and I already know it will last long.

So quick. Ordered before midday and it was delivered the following morning!

I received only one of the two items I ordered without explanation and pre warning

Lovely mattress, good quality and quick delivery