Cstm Canvas Anmeldelser 

Svar fra Cstm Canvas

3. apr. 2025

Hey Tracey!

Thank you so much for your kind feedback! We're thrilled to hear that you found our website easy to use, especially as a newcomer to online ordering. We always strive to make the experience as seamless as possible for our customers. We're also glad that you were impressed with the packaging of the canvas. We take great care in ensuring that all items arrive in perfect condition.

If you ever want a discount on your next purchase, you can reach us at any time. We’d love to offer you something special as a token of our appreciation!

Much Love,
CSTM CANVAS TEAM! ✨

Svar fra Cstm Canvas

28. mars 2025

Hey Candyce!

That is amazing! We are so happy that you love your canvas, and we truly appreciate your support!

Thank you so much! ✨

Much Love,
CSTM CANVAS TEAM

Svar fra Cstm Canvas

28. mars 2025

Hey Karl!

That’s awesome! We’re so happy to hear that you love your canvas and are happy with your purchase. It really means the world to us! If there’s anything else we can do for you, or if you’d like a discount on your next order, just let us know. We’d love to help! 😊

Much Love,
CSTM CANVAS

Svar fra Cstm Canvas

Oppdatert: 27. mars 2025

Hey!

Thank you so much for your kind words! We're thrilled to hear that you're happy with your canvas and that it was the perfect addition to your room. We truly appreciate your support and are so glad the design and pricing met your expectations.

Enjoy your beautiful new piece!

Much Love,
CSTM CANVAS TEAM✨

Svar fra Cstm Canvas

17. mars 2025

Hey Bernie!

Thank you so much! We're thrilled to hear that your wife loved it and that you both admire it every day. Congrats on your marriage! 💍❤️

Much Love,
CSTM CANVAS

Svar fra Cstm Canvas

17. mars 2025

Hey Dek!

We're really sorry for all the trouble you've experienced. We’ve gone ahead and refunded your order and also offered a replacement as a gesture of goodwill. We truly appreciate your patience and understand your frustration, this definitely isn’t the experience we aim to provide.

Please send us an email if you need further assistance. We are happy to help out! ✨💞

Svar fra Cstm Canvas

6. mars 2025

Hey Michael! Thank you so much for taking the time to leave us a review! We’re absolutely thrilled that you love your canvas, it means the world to us! Your support truly means everything, and we appreciate you more than you know. 💕

Svar fra Cstm Canvas

6. mars 2025

Hey Jim!

Thank you so much for taking the time to leave us a review, we really appreciate it! We're so happy to hear that your order has finally arrived. We’re truly sorry for the delay; we did our best to get it to you as quickly as possible, but sometimes shipping is a bit out of our hands.

If you have any questions or concerns about your order, please don’t hesitate to reach out, we’re always here to help in any way we can. Your support means the world to us, and we’re thrilled that you received your canvas!

Thanks again! 😊

Svar fra Cstm Canvas

13. feb. 2025

Hey Kevin! That’s awesome! We’re so happy you finally got the right canvas, and it makes us even happier to hear that you love it as much as we do! Your feedback means a lot to us, and we truly appreciate your support. Thanks so much for your purchase! 😊

Svar fra Cstm Canvas

6. feb. 2025

Hey Cuevas!

Thank you so much for your review and we are so sorry for the delay on your order! We checked our system and tried looking up your order but we cannot find any order under your name around November 23. You must have ordered from a different company but if you did order form us, we would truly appreciate if you can reach us at support@cstmcanvas.co to offer our full support regarding your order.

We are here to help you resolve your issues and we look forward to hearing from you soon! 💖

Svar fra Cstm Canvas

4. feb. 2025

Hey Justin!

Thanks for your review, and we're really sorry for any trouble you've had. We checked, and your order was delivered earlier this year, were you able to receive it? We understand delays can be frustrating, but if your order is lost or missing, we’ll gladly replace or refund it. If you haven’t received it, we’d love to sort this out for you. Please email us at support@cstmcanvas.co, and our team will be happy to help.

We truly appreciate your support! 😊

Svar fra Cstm Canvas

4. feb. 2025

Hey Jeremy!

We truly apologize for the delay on your order and we have sent you a private message to resolve the issue. Upon checking, the order hasn't been updated since January 22nd which gave us an impression that the order is lost. We do not want to wait you any longer which is why we have processed your refund yesterday, February 3, 2025 and it is currently pending which is the reason why you still haven't received any notification from your bank that it has been processed. It takes 24 to 48 hours and can sometimes takes 7 business days to process refunds depending on your banks processing time. We do not wish to cause any inconvenience to you and we take full responsibility for any delays that the carrier is causing. We understand that it is our responsibility as well to choose the carrier we ship with and please know that this has been a learning experience for us as well and ensure improve our services in the future.

We truly value your business with us and we apologize for any trouble this experience has caused you. It would be much appreciated if you can respond to our email to ensure that everything is okay on your end. Thank you and we hope you have a blessed day! 🫶

Svar fra Cstm Canvas

3. feb. 2025

Hey Eric!

Thank you so much for your review, and we’re really sorry for the delay with your order. We totally understand how frustrating that must have been.

After checking, we can see that your order was delivered to your address at 261 East Mesquite St. on January 21st. We’ve sent you an email to confirm this, just to make sure everything is okay on your end. If your order is lost or missing, no worries, we’re more than happy to help find a solution for you!

Please check your email when you get a chance, and let us know if you need any further assistance. We just want to make things right for you! Thanks again for your patience and support! 😊💙

Svar fra Cstm Canvas

3. feb. 2025

Hey Arnold!

We’re really sorry for any issues you may have had, and we just want to check in to see if everything has been sorted out. From our records, it looks like we offered you both a replacement and a refund, and the replacement was delivered on December 30th. Could you let us know if you received it? At the same time, you have received a full refund as well.

We genuinely want to ensure you’re satisfied, and we’ve worked hard to offer solutions to resolve the situation. We completely understand how frustrating this must have been, and we truly apologize for any inconvenience caused.
Your feedback is really important to us, and we care about making sure our customers are happy. We just want to make sure everything is okay on your end. Please let us know if you need anything further by sending or responding to our email

Thank you so much for your continued support! 🫶

Svar fra Cstm Canvas

3. feb. 2025

Hey Ronald,

Thanks a lot for sharing your feedback, and we’re really sorry about the issue with your order. We always try to make sure every order is perfect, but sometimes things do go wrong, and we want to make it right for you.

We’ve looked into your order and saw that a refund has already been processed. We’ve also sent you an email to check if everything is okay now. If not, we’re more than happy to help you further with your order.

Please feel free to email us back when you can. We really appreciate your patience and look forward to hearing from you soon!

Thanks again!

Svar fra Cstm Canvas

3. feb. 2025

Hey Frances!

Thank you so much for your order! We're so sorry for the delay on your order, and we totally understand how frustrating this can be. We noticed that the tracking hasn’t been updated in a while, so we want to make things right for you!

We’ve sent you an email with a solution, and we’d love to hear your thoughts. Please know that we’re doing our best to get orders delivered on time, but sometimes shipping delays are out of our hands.

Let us know how you’d like to proceed, we truly appreciate your patience and can’t wait to hear back from you! 😊

Svar fra Cstm Canvas

3. feb. 2025

Hey Jeremy!

That is amazing! We truly appreciate your review and we are so glad that your order has finally arrived! We truly value your business with us and we would really love to create more canvas and memories for you soon!

Thank you so much for your continued support!

Much Love, Cstm Canvas Team! 💖

Svar fra Cstm Canvas

3. feb. 2025

Hey Glenn!

Thank you so much for your review! We’re really sorry for the delay with your order. We always do our best to get your package to you as quickly as possible, but sometimes shipping is out of our hands. However, we can definitely check with the carrier for any updates and make sure everything is on track.

We feel bad that this happened to you, and we truly appreciate your patience. This has been a learning experience for us, and we’ll work even harder to make sure deliveries arrive on time in the future. We’re so happy your order finally made it to you, and we’re really grateful for your support.

Much Love, Cstm Canvas Team 🫶

Svar fra Cstm Canvas

23. jan. 2025

Hi Chester,

We’re really sorry to hear about your experience, and we completely understand how frustrating this must be for you. Please know that we don’t engage in any unfair practices, and we truly value our customers.

While there might be some delays with deliveries, we want to assure you that these delays are unintentional and unfortunately, once the orders are handed over to the delivery service, we don’t have full control over how quickly they arrive.

We have also reached out to you today because we truly want to make things right. We would love to hear from you so we can work on resolving this for you as soon as possible.

Thank you so much for your patience and understanding, Chester. We’re here to help and look forward to your response!

Svar fra Cstm Canvas

23. jan. 2025

Hi Valaree,

We’re really sorry to hear about your experience. Please know that it was never our intention to cause any inconvenience, and we deeply apologize for the delay with your order. We completely understand how frustrating this must have been for you, and we are here to make things right.

The good news is that your refund has already been processed today! You should have received an email confirmation about the transaction.

Once again, we sincerely apologize for the trouble and the delay this has caused. If there’s anything else we can do to assist you or if you have any questions, please don’t hesitate to email us anytime. We’re always here to help!