I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a g... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in... Vis mer
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Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
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The site says they are based in Australia however the so called tracking system that i can never access is in China. I ordered a Canvas almost 3 months ago. I got a message to say it had arrived... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Kontaktopplysninger
Australia
- cstmcanvas.co
4,0
Bra
164 anmeldelser
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I was very happy with the prompt…
I was very happy with the prompt service, after I inadvertently pressed on the six weekly delivery option. I contacted the customer service and they refunded me immediately.
21. juli 2026
Anmeldelse skrevet uten oppfordring
Names were misspelled ill never use…
Names were misspelled ill never use your company again
20. mai 2026
Svar fra Cstm Canvas
Hey there, Maureen!
We are so sorry to hear this! However, upon checking your order, it looks like the names and dates you entered on the website is correct! You can check your original order here: https://cdn.teeinblue.com/designs/a1ccdfdb-a4b2-4df4-9b58-e9f5bfb82790/a1ccdfdb-a4b2-4df4-9b58-e9f5bfb82790-364122.png?printarea=front
If you have issues with your order, we highly recommend reaching out to our customer service team through support@cstmcanvas.co
We are happy to assist you with your order and resolve any issues you have!
All the best,
CSTM CANVAS TEAM
Such a quick response!
Such a quick response!! Thank you
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Thank you for your review, Connie!
We are so glad you had great experience with us! We really appreciate your support!
All the best,
CSTM CANVAS TEAM
Customer service
They was great with replacement of my product due to it being damaged.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
That's awesome, Elaina!
We are so happy you had a great experience with us! Thank you so much again for your purchase and if you need any help with your order, please don't hesitate to get in touch!
All the best,
CSTM CANVAS TEAM
My order
They got straight back to me and where very helpful got everything sorted so quick it was great thank u so much
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hey there, Kerry!
Thank you so much for your purchase and for taking the time to leave us a review! We're so happy to hear you're loving it, and we truly appreciate your support!
If you ever need help placing another order or would like a discount on your next purchase, just send us a message anytime. We'd be more than happy to help!
All the best,
CSTM CANVAS
Svar fra Cstm Canvas
Hi there, Latifa!
Thank you so much for your wonderful review! We're thrilled to hear that you're loving them, and we truly appreciate you taking the time to share your experience with us.
If you ever need help placing another order or would like to receive a discount on your next purchase, feel free to reach out anytime. We'd be more than happy to help!
All the best,
CSTM CANVAS
I absolutely love my portrait
I absolutely love my portrait. Wish would have gotten a bigger size.
19. april 2026
Svar fra Cstm Canvas
Hi there, Colette!
That is wonderful news! We are so happy you are loving your canvas and we really appreciate your feedback!
If ever you wish to get a bigger size, you can always hit us up so we can give you discounts on your next order! We are happy to assist!
Thank you so much once again for the review!
All the best,
CSTM CANVAS
Svar fra Cstm Canvas
That is awesome, Stacy!
Thank you so much for your purchase and so happy it came out great! We really appreciate the support!
All the best,
CSTM CANVAS
The package took to long to arrive
The package took to long to arrive
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hey there, Robert!
We’re so sorry it took longer than expected for your order to arrive! We always do our best to ensure orders are delivered on time, but unfortunately, shipping is handled by the courier and is outside of our direct control.
That said, we always make sure your package is moving and being prioritized, and we’re so happy to hear it finally arrived! 💖
If you ever need any help with your order, please don’t hesitate to send us an email anytime.
All the best,
CSTM CANVAS TEAM!
over a month no tracking no nothing.
over a month no tracking no nothing.. DO NOT USE THIS COMPANY .. They reply to emails LYING TO YOU// ordered april 16th... its may 11th and nothing.. website says its not even shipped
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hey there, Bradley!
We are truly sorry about the delay on your order. We have checked it in our system and unfortunately, due to stock shortage, the order was shipped a little late. However, I believe our customer service team has sent you an email regarding the matter!
We always make sure to have all orders delivered but please know, deliveries are out of our control but we are doing the best that we can to have the order delivered to you as fast as possible!
Your order is being prioritized and guaranteed to be delivered to you very soon!
We are really hoping for your understanding! Hope you have a wonderful day ahead!
All the best,
CSTM CANVAS TEAM!
This was a great idea to add to our home
This was a great idea to add to our home.
20 years of togetherness displayed for few to see. Very detailed image, solid frame work and great customer service.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
That’s wonderful, Kevin!
We’re so happy to hear that you’re pleased with your purchase. It truly makes a meaningful reminder of your love. Thank you so much for your support, and we’re always here whenever you need us!
Much Love,
CSTM CANVAS!
Satisfied
Easy to order, didn’t take long to arrive, received what expected, everyone that sees it really likes it and wants to order one for themselves.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hey there, Penni!
That is amazing! We hope you are loving it! Thank you so much for your purchase! We really appreciate the support! If you need any discount on your purchase, you can hit us up at any time!
You have a wonderful day ahead!
Much Love,
CSTM CANVAS TEAM!
Svar fra Cstm Canvas
Hey there, Reipa!
That is lovely! We are so happy you are loving it! Your support means the world to us! Thank you so much!
-CSTM CANVAS TEAM💓
SCAM
The site says they are based in Australia however the so called tracking system that i can never access is in China.
I ordered a Canvas almost 3 months ago.
I got a message to say it had arrived 6 weeks later which is false as I still haven't received it.
After i constantly email them about its whereabouts they keep giving me different excuses like its on its way or it has been delivered or its been held up somewhere.
I have now emailed for a refund twice and twice now they have have ignored the question of refund instead saying the will message back with information on its whereabouts.
Absolute scam of a place.
I would stay away from odering anything from this place.
13. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hey there, Nathan!
We are so sorry if you have experienced this. Please know that we always make sure all orders gets delivered. There must have been a misunderstanding and maybe your neighbors took your parcel instead? Upon checking your order, it was delivered to your address last February 16th.
If you did not receive the order, it is highly recommended to reach out to NZ Couriers with the tracking number DWPL036030
You can also keep track of your order using this link: https://tools.nzcouriers.co.nz/nzc/servlet/ITNG_TAndTServlet?page=1&VCCA=Enabled&Key_Type=BarCode&barcode_data=DWPL036030
If there are any issues with your order, please do not hesitate to reach us out through our email at support@cstmcanvas.co
Thank you!
-CSTM CANVAS TEAM💓
I got this for my wife for Valentine's…
I got this for my wife for Valentine's Day and she loves it! Very well made.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hey there, Mike!
That is wonderful! We are so happy she loves it! We truly appreciate your purchase! Hope we can create more canvas for you soon! Thank you so much for the support!
-CSTM CANVAS TEAM💓
I questioned my order right off
I questioned my order right off! It showed the names wrong. I emailed and got a message right away, it’s standard to show the standard names. Whew! I read all the reviews and was very skeptical that my order would have issues or maybe even never arrive. I ordered it 1/30/26 and I knew there were creative times then shipping times, they informed me when I ordered. I got it two days ago and it’s everything I wanted! No damage, it’s perfect! Thank you! It’s going in my newly remodeled bathroom, weird place for a picture, but it matches the design!
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hey there, Dorie!
Totally understand the initial panic! So glad we could clear that up quickly for you!
And we’re even happier it arrived safe, sound, and exactly how you wanted it 🙌
Thank you so much for trusting us and for your kind words 🥹💕
Much Love,
CSTM CANVAS TEAM!
Fast service quality picture
21. desember 2025
Svar fra Cstm Canvas
That is amazing, Michael!
So happy you are loving it! We really appreciate the review! Thank you so much!
Much Love,
CSTM CANVAS!
The personal touch made it feel that…
The personal touch made it feel that much more special. I lost my partner 3 months ago and this is so special sitting in the middle of our memories.. thank you 🤍
20. desember 2025
Svar fra Cstm Canvas
Hello there, Andrea!
We are so sorry for your loss 🤍 Thank you for sharing this with us, it means so much to know your piece holds such a special place in your memories. Sending you love!💞
Regards,
CSTM CANVAS TEAM!
Supposed to be an aussie company
Supposed to be an aussie company. Yet my purchase is coming direct from there warehouse in China
??????
They suck. Ordered 1 month ago. Still have not received
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hello there, Rena!
We are so sorry about this. We cannot find your order for some reason. Would you be able to send your order number to support@cstmcanvas.com so we can further assist you. It would be much appreciated!
Would love to hear from you soon!
I was not sure cause it was a Facebook…
I was not sure cause it was a Facebook sell but wow the product is perfect and in two weeks I received it … just for Valentine day.. it was perfect tanks to you guys
I will recommanded you
13. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cstm Canvas
Hello there, Ragnar!
We’re so glad you took a chance on us and loved your order! 💜 Hearing that it arrived right on time for Valentine’s Day makes us so happy. Thank you so much for your support and for recommending us!
Much Love,
CSTM CANVAS TEAM!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.