Civil Service Insurance Society Anmeldelser 

1 414
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

A friend told me about NFOP and the insurance managed by CSIS. We were looking for multitrip travel insurance that would extend beyond 80. We rang about the insurance and had a useful, friendly conver... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I got what I wanted. Telephoned to reinstate my previously cancelled travel policy (cancelled six weeks ago), apparently normally not possible. Your staff member Lee called the underwriters who allowe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very helpful on the telephone. I was able to buy travel insurance after being turned down by countless companies. My husband is 2 years clear of cancer, so scans every 4 months. We also have the usual... Vis mer

Vurdert til 5 av 5 stjerner

Just taken a joint Europe policy for wife and I. Easy online process and decent pricing compared to our previous insurer but somewhat stripped out in terms of cover. £5K cancellation is just about... Vis mer

Informasjon om virksomheten

  1. Forsikringsmegler
  2. Bilforsikringsselskap
  3. Campingvognforsikringsselskap
  4. Boligforsikringsselskap
  5. Forsikringsbyrå
  6. Reiseforsikringsselskap

Skrevet av virksomheten

CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
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Har svart på 100 % av de negative anmeldelsene sine

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4,9

Alle anmeldelser

(1 414)

368 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Bought a worldwide travel insurance…

Bought a worldwide travel insurance policy as we liked the idea of not having to inform anyone if health conditions change which also increases the price and takes time arranging it,Also feel that having one price fits all is much easier, Most impressed just not had or want to use it.

1. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Speak to a memberof staff!

Although I struggled with the online process, the member of staff to whom I spoke was extremely helpful and sorted out my insurance very efficiently.

17. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The whole experience was very easy and…

The whole experience was very easy and Yvonne went out of her way to make sure everything was clear to me and I understood what the policy included and did not include. Ten out of ten for customer service. Thank you.

7. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Civil Service Insurance Society

Thank you very much for your very kind review - I will ensure that I pass your thanks on to Yvonne - she will be delighted. Kind regards, Spencer

Vurdert til 5 av 5 stjerner

Friendly, knowledgeable service with great coverage options and reliable products

I had a great experience with this car insurance provider. The team was friendly, knowledgeable, and took the time to explain everything clearly. They offer a strong range of cover options and quality products, making it easy to find something that suits your needs. Overall, a reliable and professional service I’d happily recommend.

8. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Civil Service Insurance Society

it's lovely to hear such positive feedback, and we are always very grateful for any recommendations you may make. It means a lot to us. Thank you! Kind regards, Spencer

Vurdert til 5 av 5 stjerner

Really easy to deal with

Really easy to deal with. Shaun/Sean was really helpful, informative and patient.
The price was competitive and the process made simple.

8. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Civil Service Insurance Society

Thank you very much for taking the time to leave a review. I will ensure I pass your thanks to Shaun - he will be delighted to hear this. Kind regards, Spencer

Vurdert til 5 av 5 stjerner

First class!

Whenever I have had dealings with CSIS I have always found them to be extremely helpful and very friendly which makes applying for insurance so much easier as I am well into my 70s.

11. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We have taken out this Civil Service…

We have taken out this Civil Service Insurance through NFOP because a friend recommended it.
I had been quoted silly amounts but they eliminate certain breathing conditions but just say would your doctor say you were fit to travel.
The procedure was easy and we now pay an amount every year.
More than happy.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Friendly staff and competitive prices but lengthy queues

Friendly staff and competitive prices but excessive time in queueing. On one occasion entered the queue at 3, went up to first place before the system sent me back down to 6! Extremely frustrating.

4. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Civil Service Insurance Society

Hi Mr Williamson,
Thank you so much for your feedback, it’s great to hear that you found our team friendly and our prices competitive. We really appreciate you taking the time to let us know.
I’m very sorry, though, that your experience with the phone queueing system wasn’t as smooth as it should have been. I completely understand how frustrating it must have been to move up the queue only to be pushed back down again.
To help us investigate this properly with our IT team, could you kindly let us know the number you called from? If you could email it to insurance@csis.co.uk, FAO myself, I’ll make sure it’s looked into as a priority and will get back to you once we have an update.
Thank you again for bringing this to our attention - your feedback genuinely helps us improve the service we offer.
Kind regards,
Spencer

Vurdert til 5 av 5 stjerner

I was impressed

The person I spoke to, Lee, was prompt, friendly knowledgeable and helpful. I was impressed

6. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Civil Service Insurance Society

Thank you very much for taking the time to share your experience. I will ensure I share this with Lee, he will be delighted to hear your kind words.

Vurdert til 4 av 5 stjerner

Dealt with very comprehensively and…

Dealt with very comprehensively and explained items clearly ,

10. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Civil Service Insurance Society

Thank you so much for your lovely review - I’m really pleased to hear that everything was dealt with comprehensively and that our explanations were clear. We really appreciate you taking the time to share your experience.
If there’s anything we could have done to turn your 4 stars into 5, we’d be genuinely grateful to hear your thoughts. Your feedback helps us keep improving the service we offer.
Thanks again for choosing CSIS, and please don’t hesitate to get in touch if we can help with anything at all.
Kind regards,
Spencer

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