Fantastic experience with these guys. Great value for money, quick and responsive customer service and great follow up. We had a minor issue due to damage from a previous driver. The team were... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We were picked up from the airport quickly after arriving by 2 gentleman that were friendly and informative about some of the attractions we wanted to visit. They gave us good directions on how to get... Vis mer
Easy online process to rent a economical and clean and tidy vehicle. Josh was very helpful from pick up at Airport to collection and return of vehicle processing. Will definitely be my first sel... Vis mer
Absolutely awesome team to deal with. Trucks are super clean, tidy and great to drive like driving a brand new truck. Staff are amazing to deal with from the time of booking, through to pickup and dro... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
100% KIWI OWNED AND OPERATED RENTAL CAR COMPANY IN NEW ZEALAND Looking for a reliable and customer-focused rental car company in New Zealand? Look no further than Cross Country Rentals. As a proudly Kiwi owned and operated business, we have been serving generations of travelers with top-quality vehicles and exceptional service. With Cross Country Rentals, you can trust that we will get you where you're going. We take pride in our fleet of modern and well-maintained vehicles, equipped with the latest features and technology. Whether you're navigating city streets or exploring New Zealand's rugged terrain, we have the perfect rental car for your needs. At Cross Country Rentals, we prioritize our customers, our team, our vehicles, and our integrity. Our dedicated staff members are knowledgeable, professional, and committed to providing personalized service that exceeds your expectations. We work closely with you to find the best rental option that suits your requirements and fits your budget. What truly sets us apart is our fantastic service and can-do attitude. When we say we will, we deliver. Our team is always available to address any questions or concerns you may have, ensuring a seamless rental experience from start to finish. Even in unforeseen circumstances, we go the extra mile to handle any issues promptly and efficiently. With Cross Country Rentals, you can enjoy your journey with peace of mind. We are known for going above and beyond for our customers, whether it's arranging alternate transportation or providing additional assistance when needed. Your satisfaction is our priority, and we are committed to making your rental experience stress-free and enjoyable. Choose Cross Country Rentals for your next adventure in New Zealand. Experience the combination of great vehicles, fantastic service, and a can-do attitude that sets us apart from the rest. Trust us to take care of your rental car needs and make your trip memorable. Contact us today to book your rental car and embark on an unforgettable journey with confidence.
Kontaktopplysninger
14 Locations Across New Zealand, 8052, New Zealand, New Zealand
- 0800 777 994
- info@crosscountryrentals.co.nz
- crosscountryrentals.co.nz
4,9
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great communication & fast service…
Great communication & fast service highly recommend 👌
23. november 2025
Great service with no fuss
We have hired vans from cross country Rentals for our business Conder Construction for years. Every time they have given us a great van and workd in with us on times for pick ups and drop offs. Thanks guys, Pete
20. november 2025
Very easy to book
Very easy to book. Very easy to pick up. Clean vehicle. Flexible on drop off.
20. november 2025
Really bad experience
Really bad experience
I was advised by one of their team I could return the vehicle 24hours earlier and receive a discount. After returning the truck and asking the following day for an updated invoice, they advised me I wouldn’t be getting the discount for the early return.
In addition filled the truck up with fuel, just around the corner from the hire place and filled until the nozzle clicked and apparently they managed to squeeze another $7 in the tank and charged me an additional $25 for filling it.
19. november 2025
Svar fra Cross Country Rentals
Kia ora Lauren,
Thank you for sharing your feedback. We’re really sorry your experience didn’t feel as smooth as it should have.
You were given the go-ahead to return the vehicle early, and we apologise if this created the expectation of a partial refund. Our rental agreement doesn’t generally allow us to reduce charges for unused time, and we can see how that would have been disappointing. We’re taking this back to the team to make sure our explanations are clearer.
We also reviewed the fuel photos taken at check-in. The gauge was sitting below full, so we topped it up to ensure the next customer received the vehicle as expected. When this happens, a small refuelling service fee applies, which is outlined in the rental terms. We understand this wasn’t what you were expecting, and we’re sorry it felt unfair.
We appreciate you bringing this to our attention. Clear communication is important to us, and your feedback helps us improve.
Thank you.
Great car very professional service
Cross Country Rentals were excellent flawless to deal and the car, service and the price, absolutely fantastic. We had used the company previously at another location and were so pleased nothing had changed highly recommended
18. november 2025
Cherie is so efficient & always happy…
Cherie is so efficient & always happy to help us. We really appreciate her making our bookings so easy
18. november 2025
The Cross Country team is Amazing
16. november 2025
It all worked so smoothly
It all worked so smoothly, the rental car was clean and definitely had enough room for all our gear.
16. november 2025
Cross Country Rentals were great to deals with
Cross Country Rentals were great to deal with, booking was easy and when we had to cancel one of the mini vans, it was not a problem. Picking up/dropping off very easy. Very trustworthy company.
15. november 2025
Customer Service
Great customer service from the team, and easy to work with from start to finish of the booking.
16. november 2025
Great company.
Great customer service, we’re very polite and helpful. Well maintained vehicles for rent and I would highly recommend this company. Affordable price will definitely use again if needed.
16. november 2025
fantastic
the hire age process was pain less quick
the van was just what we needed
I still an advert on the Naenae Bowling club fence
would generate more business for you.
16. november 2025
Easy and fast hire process
Easy and fast hire process. Only thing that was annoying was a credit card was needed for payment not eftpos.
13. november 2025
Easy process, happy customer
The booking process was easy. Van was in excellent condition.
12. november 2025
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.