I spent a long time looking for this modpack and eventually gave up because I couldn't get it running. I contacted technical support, and the issue was resolved in less than ten minutes. I'm so happy... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
10/10 Customer Support, I had lost a world file and Matthew on the support chat retrieved it for me in minutes!
Had a few decent experiences years ago, but now completely unresponsive to multiple GDPR requests to erase my account. (request pending for nearly two months, past the legal period!) EDIT: Finally... Vis mer
Great server hosting platform. The servers run well (despite putting them through some pretty intensive experiences) and the customer service is honestly amazing, especially for a hosting platform as... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
CreeperHost offers top-notch VPS game server hosting with full root access, unlimited customization, and no player slot limits. Our friendly team is dedicated to providing exceptional support. Perfect for gamers of all ages, whether you're a casual player or a dedicated server admin.
Kontaktopplysninger
3, The George Shopping Centre, NG31 6LH, Grantham, Storbritannia
- help@creeper.host
- creeperhost.net
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely despicable customer support
Absolutely despicable customer support, tried to cancel my server and they refused to end my service unless I paid them for another month. When I refused they threatened to continue billing me and have a debt collector come after me. Use literally any server host other than these guys, they are nothing but a bunch of thugs.
Would Never Deal With again.
Would Never Deal With again.
I've been an on again-off again customer with them for about a year or so, whenever a group of friends want to play games.
Service seemed a bit pricy, but it seemed worth it due to the reliability and ease of the hosting....until you try to cancel, that is.
I sent in a cancellation request on the 14th, which just so happened to be around the same time I was changing hosts, leading to a mixup on my ticket reply. I thought nothing of it until a few days ago when I double checked to make sure it was still set to cancel (as this company has a lovely clause where they can take money from you as early as 7 days before renewal) I replied to the ticket and Informed them of the mix-up and that I wanted to cancel.
Fast forward to today when I receive a notification at work they just took $40-something from me. I open a ticket immediately and get informed the equivalent of "Tough S%@!"
Terrible customer support
Terrible customer support. After not using the server for 2 months and still paying for it i decided to cancel. They would not let me cancel without paying for another month. This sight is a scam all it is is a money grab with poor server performance.
Nothing works, horrible and misleading website.
The server did not work at all for a week yet I am being charged for the time? The website is extremely misleading on renewal dates, as they confirm your payment 10 days before the renewal date listed on the website. The website didn't work at all and did not recognize that I had bought a service. It took customer support a full 2 days to find the elusive solution of resetting my subscription (NOT THE RENEWAL DATE THOUGH). The initial responder didn't understand what was going on, so they referred me to a senior member and that person took almost 2 days to respond. Extremely upsetting. It does not end there though, as most of the locations you can choose to host the server are full and have a waitlist, and the website tells you wrong and outdated wait times. This wouldn't be a deal breaker if these wait times were not put on your monthly subscription. I ended up having the server for maybe 2 weeks before they charged my for my second month. Avoid at all costs.
Absolute crap customer service
Absolute crap customer service. Was asking for an upgrade to my server a couple of day before another invoice had to be paid, as there was a promo going on. Was refused the upgrade under promo rules and told that if i wanted to promo so much, i could order a second server from them. If this is what they call customer service, they have a lot to learn. Also, they are far from the cheapest service around for MC server
Professional and easy to use
While I could probably host a minecraft server on my own, I didn't want to go through the hassle and probably have nowhere near the required upload speed, so decided to try Creeperhost. I was hosting a heavily modded minecraft FTB version called Continuum. The connection was perfectly stable to my friends in 3 different time zones in the U.S. When one of the mods crashed the server (which happened multiple times), the customer support was very helpful in getting it back up. When I was billed for a higher tier server that I didn't need and switched off of, the following month I was billed for the lower tier server I switched to MINUS the difference between the lower tier and the higher tier.
The tools provided are good, and work well for their intended purpose. Would gladly use them again if another modpack comes out I'd like to host.
They enable identity thieves
Unacceptable behavior from this company. Someone created an account using my name and email address. I have been receiving emails of failed payments. I contacted Creeper Host and they have not agreed to delete the account connected to my email. Unacceptable ! They are enabling identity thieves.
Never Worked. Took My Money.l
Purchased a PE Minecraft server for my 7 year old through CreeperHoax. After going back and forth with tech support for several days they still could not get the server working. I updated the .phar file, tried MP and Gensys , fresh installs, etc. Tech lady finally admitted she did not know MCPE very well. I cancelled the service and was refused a refund.
The very next hosting service I purchased worked right from the start. Enjoy the 5 pounds Creephoax, hope it was worth my review.
Just horrible
I bought a GMOD server, what do I get: Absoluty nothing, only MC servers. I don't want them, I want what I bought. Really... I just don't understand why..

Svar fra CreeperHost
Lacking in server connection
In the control panel it lacks connection to server every time you want to access a new page in the CP it took 5 minutes maybe even more..

Svar fra CreeperHost
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







