CreeperHost Anmeldelser 

193
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I spent a long time looking for this modpack and eventually gave up because I couldn't get it running. I contacted technical support, and the issue was resolved in less than ten minutes. I'm so happy... Vis mer

Vurdert til 5 av 5 stjerner

10/10 Customer Support, I had lost a world file and Matthew on the support chat retrieved it for me in minutes!

Vurdert til 2 av 5 stjerner

Had a few decent experiences years ago, but now completely unresponsive to multiple GDPR requests to erase my account. (request pending for nearly two months, past the legal period!) EDIT: Finally... Vis mer

Vurdert til 5 av 5 stjerner

Great server hosting platform. The servers run well (despite putting them through some pretty intensive experiences) and the customer service is honestly amazing, especially for a hosting platform as... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Spilltjenester

Skrevet av virksomheten

CreeperHost offers top-notch VPS game server hosting with full root access, unlimited customization, and no player slot limits. Our friendly team is dedicated to providing exceptional support. Perfect for gamers of all ages, whether you're a casual player or a dedicated server admin.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

193 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(193)

57 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Absolutely despicable customer support

Absolutely despicable customer support, tried to cancel my server and they refused to end my service unless I paid them for another month. When I refused they threatened to continue billing me and have a debt collector come after me. Use literally any server host other than these guys, they are nothing but a bunch of thugs.

31. juli 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Would Never Deal With again.

Would Never Deal With again.

I've been an on again-off again customer with them for about a year or so, whenever a group of friends want to play games.

Service seemed a bit pricy, but it seemed worth it due to the reliability and ease of the hosting....until you try to cancel, that is.

I sent in a cancellation request on the 14th, which just so happened to be around the same time I was changing hosts, leading to a mixup on my ticket reply. I thought nothing of it until a few days ago when I double checked to make sure it was still set to cancel (as this company has a lovely clause where they can take money from you as early as 7 days before renewal) I replied to the ticket and Informed them of the mix-up and that I wanted to cancel.

Fast forward to today when I receive a notification at work they just took $40-something from me. I open a ticket immediately and get informed the equivalent of "Tough S%@!"

27. april 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible customer support

Terrible customer support. After not using the server for 2 months and still paying for it i decided to cancel. They would not let me cancel without paying for another month. This sight is a scam all it is is a money grab with poor server performance.

7. april 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Nothing works, horrible and misleading website.

The server did not work at all for a week yet I am being charged for the time? The website is extremely misleading on renewal dates, as they confirm your payment 10 days before the renewal date listed on the website. The website didn't work at all and did not recognize that I had bought a service. It took customer support a full 2 days to find the elusive solution of resetting my subscription (NOT THE RENEWAL DATE THOUGH). The initial responder didn't understand what was going on, so they referred me to a senior member and that person took almost 2 days to respond. Extremely upsetting. It does not end there though, as most of the locations you can choose to host the server are full and have a waitlist, and the website tells you wrong and outdated wait times. This wouldn't be a deal breaker if these wait times were not put on your monthly subscription. I ended up having the server for maybe 2 weeks before they charged my for my second month. Avoid at all costs.

23. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Absolute crap customer service

Absolute crap customer service. Was asking for an upgrade to my server a couple of day before another invoice had to be paid, as there was a promo going on. Was refused the upgrade under promo rules and told that if i wanted to promo so much, i could order a second server from them. If this is what they call customer service, they have a lot to learn. Also, they are far from the cheapest service around for MC server

20. februar 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional and easy to use

While I could probably host a minecraft server on my own, I didn't want to go through the hassle and probably have nowhere near the required upload speed, so decided to try Creeperhost. I was hosting a heavily modded minecraft FTB version called Continuum. The connection was perfectly stable to my friends in 3 different time zones in the U.S. When one of the mods crashed the server (which happened multiple times), the customer support was very helpful in getting it back up. When I was billed for a higher tier server that I didn't need and switched off of, the following month I was billed for the lower tier server I switched to MINUS the difference between the lower tier and the higher tier.

The tools provided are good, and work well for their intended purpose. Would gladly use them again if another modpack comes out I'd like to host.

27. september 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They enable identity thieves

Unacceptable behavior from this company. Someone created an account using my name and email address. I have been receiving emails of failed payments. I contacted Creeper Host and they have not agreed to delete the account connected to my email. Unacceptable ! They are enabling identity thieves.

3. mai 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never Worked. Took My Money.l

Purchased a PE Minecraft server for my 7 year old through CreeperHoax. After going back and forth with tech support for several days they still could not get the server working. I updated the .phar file, tried MP and Gensys , fresh installs, etc. Tech lady finally admitted she did not know MCPE very well. I cancelled the service and was refused a refund.
The very next hosting service I purchased worked right from the start. Enjoy the 5 pounds Creephoax, hope it was worth my review.

30. august 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Just horrible

I bought a GMOD server, what do I get: Absoluty nothing, only MC servers. I don't want them, I want what I bought. Really... I just don't understand why..

10. juli 2016
Anmeldelse skrevet uten oppfordring
Logoen til CreeperHost

Svar fra CreeperHost

Hello,

I am sorry to hear that you were experiencing issues.

We pride ourselves in our support and we respond to support requests with an average time of 20 minutes.

May I ask if you had any issues in trying to contact our support?

Thank you.

Vurdert til 2 av 5 stjerner

Lacking in server connection

In the control panel it lacks connection to server every time you want to access a new page in the CP it took 5 minutes maybe even more..

2. april 2016
Anmeldelse skrevet uten oppfordring
Logoen til CreeperHost

Svar fra CreeperHost

Hello Magnus,

I am sorry to hear that you were receiving these issues.

We have an average response time of 20 minutes on our support system, may I ask if you had any issues trying to contact our support?

Thank you!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv