crazytel.com.au Anmeldelser 

39
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Pretty much unusable because every number is flagged as a known spam or phishing number. Connection unreliable. Also, you need to have a conventional mobile account at the same time as the virtual mob... Vis mer

Vurdert til 1 av 5 stjerner

they used to be good i was costumer for over 5 years now. they changed everything and their customer service is the worst as well the new updates. canceled my account and will not recommend using... Vis mer

Vurdert til 5 av 5 stjerner

Our Business was, and still is able to maintain it's disconnected 'Landline'-telephone number. Very cost effective, Our Technicians are using the Crazytel APP for incoming 'Landline' cal... Vis mer

Vurdert til 5 av 5 stjerner

MyNetFone/Vonex refugee:- Crayzytel rescued me. Needed a new VoIP carrier for my various Australian clients. Rarely have problems and good technical support. Suit someone with VoIP experience as don't... Vis mer

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

NBN™ Ready Hosted-PBX & SIP Trunking Solutions Triple Redundancy, Best Value VoIP Solutions for all kinds of Australian Homes & Businesses - even your Nana!


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

39 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(39)

3 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

What's the point?

Pretty much unusable because every number is flagged as a known spam or phishing number. Connection unreliable. Also, you need to have a conventional mobile account at the same time as the virtual mobile account. Unless you are running a scam call centre I am not sure what the point of it is really.

20. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

0 stars, worst team.

they used to be good i was costumer for over 5 years now.
they changed everything and their customer service is the worst as well the new updates.

canceled my account and will not recommend using them anymore.

19. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

From NBN Netphone to CrazyTel, a wise step with more features

My motel use over 500 IPs so I cannot use the default router provided by iiNet, after upgrade the router, I cannot use NBN NetPhone because SIP account/password cannot be provided, only the default router can work. So I migrated to Crazytel with a Grandstream HT801V2.
Tom, the support from crazytel, guided me and setup:
- port the number
- setup SIP trunk
- register my GrandStream device to SIP
- dial 1 for accommodation; dial 2 for bowling & arcade
- call forwarding: accommodation to a mobile; bowling & arcade to a land phone
- Review my usage and suggest plan

Tom is very knowledgable, friendly and just make my day feel very bright.

4. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

WORLD CLASS SERVICE. COURTEOUS. OUR BUSINESS IS THRIVING ON THE NEW SERVICE!

Signed up my 3000 employee call centre a few months ago. (We're one of the biggest) And they back up every claim they make. Nothing like their competitors third world country infrastructure. These guys are the real deal! My business has made great progress after changing to crazytel, and the greatest part of it all, is how I was treated BEFORE they even received payment for their services. They treated us like royalty. Not an issue from the start (and with other companies we've had many) we were given courtesy and respect and asked if "There's anything we can do please let us know" When I questioned them on their service and pricing I was blown away at how much value they were offering. A few weeks later and not only have they talked the talk.. but I'm seeing the savings in my company. I don't know how I can thank you guys enough and in todays day in age (I'm an old timer) you just don't get service and treatment like this anymore. Take this as a sign from someone who's been around and seen it all in this industry. Jump in and take the chance. We saved a lot. Thanks guys, was our saving grace and we're so grateful for everything.

16. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very very happy!!!

This company is fantastic. Crazytels service is the best I've personally come across so far, and they have an immense amount of respect for their clients. Great to deal with. Signed up for a full pbx overhaul for my sme and couldn't be happier. :)

7. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Incredible, everything A+

Hands down best customer service I've ever come across in Australia, and the best VoIP service imaginable. Receive phone calls! Txts! Everything!

21. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really great product

Really great product. Works reliably, and super affordable. I've had a few times where I've had to contact support and the support team is amazing.

7. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pretty bloody good!

Pretty bloody good! Good interface/website. Easy to understand and get a number going at a good price. Much easier than managing your own PBX. Their service has been good too. I really like them! 👍🏼

24. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Really terrible experience with this…

Really terrible experience with this company, the phone we had would not connect on first call attempt and only after a few attempts would it reconnect the number and let customers get through. it did a lot of harm to my business. ended up getting a dedicated sim and phone, much better.

30. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til crazytel.com.au

Svar fra crazytel.com.au

Sorry to see this didn't work out for you! Sounds like it might have been a configuration issue that could have been easily resolved. VoIP systems can sometimes need a few tweaks to work properly, especially with things like CGNAT on your internet connection. These small adjustments often make all the difference between a frustrating and smooth experience. i am glad to see you have found a solution that fits your needs :)

Vurdert til 5 av 5 stjerner

I signed up for a SIP Trunk line…

I signed up for a SIP Trunk line (standard number) + voicemail. The product works great, really solid dashboard and systems. Support is in Brisbane. The cost is also very good.... dare I say it, even 'Crazy' good. Definite recommend from me.

13. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Problems solved

We had some challenges with change of staff and Tom has stepped me through every single issue we’ve had today and problem solved it with me. He’s a total asset to the business and to ours. Highly recommend.

17. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

As a new business owner

As a new business owner, it was very overwhelming for me to set up a phone number. Thanks to CrazyTel especially Tom, this process was much much easier. I called over 20 times and all times he has been patient with me and helpful in going through the different processes step by step. I highly recommend this company and defs talk to Tom, he is the best ever!!!

26. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ventured into unknown waters once…

Ventured into unknown waters once again, BUT this time thanks to the patience and capabilities of Tom, it was a painless and rapid setup. Couldn't be happier. Thank you Tom and thank you Crazytel for a superb offering. Regards, Steve

22. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

MyNetFone/Vonex refugee:- Crayzytel rescued me

MyNetFone/Vonex refugee:- Crayzytel rescued me. Needed a new VoIP carrier for my various Australian clients. Rarely have problems and good technical support. Suit someone with VoIP experience as don't get a lot of hand-holding setting up. That said, you *will* get support, email is best.

14. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very satisfied

Our Business was, and still is able to maintain it's disconnected 'Landline'-telephone number.
Very cost effective,

Our Technicians are using the Crazytel APP for incoming 'Landline' callers.

All our overseas calls are made via the mobil APP.
Highly recommended !

The Tech support
always found a solutions to our question.
Klaus.
"Be kind to others
and to yourself"

29. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Outstanding Provider

I have been using CrazyTel as a business customer for a couple of years now and all I can say is they are outstanding. I have 1300 numbers, Local numbers and Virtual mobile numbers with them and they have never missed a beat. Their customer service has always been there to help when I needed it. I would highly recommend them for home or business. Simply a great service.

24. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good company

Good company, helped me setup my SIP trunk mobile number with my mobile. Been using for around 2 years. Was rather complicated, but support helped a lot. Recommended as long as you don't mind a bit of trouble shooting.

29. januar 2024
Anmeldelse skrevet uten oppfordring

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