Ich hatte ein cpap Gerät online bestellt. Es wurde zugestellt, ich hatte es ausgepackt und in Betrieb genommen. Eine Bedienungsanleitung auf Deutsch war nicht dabei. Was soll's. In Zeiten des Internet... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very efficient service and responsive team. Best value Resmed device I could find. Received the device in very good time. Strongly recommend.
Outstanding customer service! I have been a loyal customer since 2022, and they recently went above and beyond to help me with a replacement valve. Instead of making me go through a costly and hassle-... Vis mer
ich habe leider einen falschen Artikel (Kopfband für CPAP-Maske) bestellt. Das CAPASTORE-Team hat mir mitgeteilt, dass sie mir als Überbrückung, bis ich wieder meine jährliche Maske bekomme, gratis... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At CPAPstore.eu, we are deeply committed to delivering excellence in every aspect of our operations. Our dedication is evident in the careful curation of top-tier products, ensuring our customers receive nothing but the best for their Sleep Apnea Treatment and beyond. Our unique understanding and personal experience with sleep apnea fuel our passion for making a real difference in the lives of those who face similar challenges. We draw from our own frustrations with the diagnosis and treatment process, which we endured for over two decades, to innovate and simplify the path to a restful night's sleep for our customers. We meticulously select only the finest products for our inventory, with a keen focus on meeting the diverse needs of our clientele. Our goal is to facilitate a seamless and effective treatment journey for everyone who turns to us for support. CPAPstore.eu is readily accessible online, offering round-the-clock service to ensure you can reach us whenever you need. Our team brings a wealth of expertise and years of experience in sleep apnea treatment to the table, dedicating themselves to enhancing your sleep quality. Our comprehensive selection includes premium CPAP, BiLevel, and Oxygen Machines, along with a wide variety of CPAP Masks, Accessories, and Supplies. Each product in our collection is chosen for its high quality and reliability, designed to address every aspect of your sleep apnea treatment. We strive to be your trusted partner in achieving better sleep, providing the tools and support you need for a healthier, more energetic life.
Kontaktopplysninger
135 Tsar Boris III, 1618, Sofia, Bulgaria
- +359884239990
- support@cpapstore.eu
- cpapstore.eu
4,7
Enestående
387 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Tavoitteena parempi uni
Ainoa miinus hinta muutti muutaman euron kalliimmaksi. Muuten ihan nopeaa toimintaa.
27. desember 2025
Quick answer and delivery.
26. november 2025
Very good customer service
The F&P Evora mask was shipped out very fast. I needed info from the manufacturer for the custom clearance procedure in my country. Customer service was very helpful with this matter! Was satisfied with their service and will buy there again!
14. oktober 2025
Anmeldelse skrevet uten oppfordring
14 days waiting for urgent order of spare parts and still waiting for delivery
I ordered replacement parts for two broken pieces of my CPAP automatic respirator on November 25, order number 438130
I chose and payed for express delivery. Today is December 9. No matter my urgings and equerries I haven’t received my package yet. I am suffering from severe form of sleeping apnoe. My machine is not functioning properly without these parts. I find it unkind and unprofessional that the delivery takes so long and nobody cares. I also find it offensive to be sent “please review our performance “ questionary asking for stars. For what for, I ask??!!
25. november 2025
Svar fra cpapstore.eu
Dear Ivanka,
Thank you for your feedback, and we sincerely apologize for the frustration this delay has caused—especially given how important these CPAP parts are for your health. We truly value you as a long-standing customer since 2020, and we regret that this experience has not met your expectations.
For clarification, your order placed on November 25 was shipped on November 26 using DHL’s economy service, as shown on your order confirmation. This service typically estimates 5–8 business days for delivery. We understand that the reference to “express delivery” in your review may have been an understandable misunderstanding.
We also want to reassure you that we did not wait for the review to take action. We had not received any prior communication regarding a delivery issue, and we were disappointed to learn you were having difficulties without hearing from you first, as we have a dedicated customer support team ready to assist at any time.
After seeing your review, we immediately contacted DHL to investigate, and we will continue to follow up and keep you updated by email as soon as we receive new information.
We are also sorry that an automated review request was sent before your order arrived.
Your situation is important to us, and we are committed to resolving this as quickly as possible. Thank you for your patience, and please feel free to contact us directly whenever you need assistance—we are here for you.
Kind Regards
cpapstore.eu
As usual very quick delivery and order…
As usual very quick delivery and order exactly as expected.
27. november 2025
Quick delivery
Quick delivery, i appreciated that sunce i needed the replacement part urgently
28. november 2025
Prehľadný E SHOP
Prehľadný E SHOP, veľa pomocných videi na webe, rýchle riešenie otázok cez Vašu podporu, promtné informovanie o zásielke. Všetko jednoduché, fungujúce a dodržané.
27. november 2025
Fast and correct!
27. november 2025
Very
Very, very slow delivery. After more than a week, my purchase still hasn’t been shipped.
26. november 2025
Svar fra cpapstore.eu
Dear RS,
Thank you for your feedback. As previously agreed, your order fulfillment has been slightly delayed due to the Black Friday season and temporary product availability issues. We also sent you a notification about the delay to your email, but we did not receive any response.
Thank you for your understanding, and please accept our apologies for this minor delay in processing your order.
Kind Regards
cpapstore.eu
Great experience
Just got my resmeds cpap machine works great . Price point was excellent value for money. And the free postage was also a bonus for me only took 5 days to get here. All in all I would recommend ⭐️
26. november 2025
Snelle service binnen paar dagen het…
Snelle service binnen paar dagen het artikel al in huis
25. november 2025
Svar fra cpapstore.eu
Hartelijk dank voor uw mooie review! 😊
Geweldig om te horen dat uw bestelling binnen enkele dagen in huis was. Snelle en betrouwbare service is precies waar we naar streven.
Als u in de toekomst nog vragen heeft of ondersteuning nodig heeft, staan we altijd klaar om te helpen.
Bedankt dat u voor CPAPStore.eu heeft gekozen!
Svar fra cpapstore.eu
Dear Alan,
Thank you very much for the review you left us. However, we would like to clarify that the misunderstanding regarding the products you received was not due to any mistake on our side.
The tube we sent you was a complimentary gift from us, as a gesture of goodwill, and we are sorry that this was not appreciated. You also mentioned that you did not receive a heated tube, although this product was not included in the promotional bundle you selected.
Furthermore, after we informed you that we could not send you a heated tube—because it was not part of your order—we noticed that you submitted a negative and inaccurate review.
We would like to remind you that objective feedback is important for us. Even negative reviews help us show how professionally and responsibly we handle every situation, and they give us the opportunity to continuously improve. However, it is essential that reviews reflect the real experience, so they do not create misleading impressions for other customers.
Kind regards,
CPAPstore
Kiváló választás
A megrendelés menete egyszerű és világos. A tájékoztatás tökéletes, a vállalt határidőn belül hiánytalanul megérkezett a küldemény, amely tökéletesen működik.
24. november 2025
Svar fra cpapstore.eu
Köszönjük szépen a kedves értékelést! 😊
Örülünk, hogy a megrendelés folyamata egyszerű és átlátható volt, és hogy a tájékoztatással is maximálisan elégedett volt. Nagyon jó hírt jelent számunkra, hogy a csomag hiánytalanul, a vállalt határidőn belül megérkezett, és tökéletesen működik.
Ha a jövőben bármiben segíthetünk, örömmel állunk rendelkezésére.
Köszönjük, hogy a CPAPStore.eu -t választotta!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.