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cpapstore.eu Anmeldelser 

386
•
TrustScore 4.5 av 5

4,7

Hjemmesykepleie
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Se hva andre synes

Vurdert til 5 av 5 stjerner

Ich hatte ein cpap Gerät online bestellt. Es wurde zugestellt, ich hatte es ausgepackt und in Betrieb genommen. Eine Bedienungsanleitung auf Deutsch war nicht dabei. Was soll's. In Zeiten des Internet... Vis mer

Vurdert til 5 av 5 stjerner

Outstanding customer service! I have been a loyal customer since 2022, and they recently went above and beyond to help me with a replacement valve. Instead of making me go through a costly and hassle-... Vis mer

Vurdert til 5 av 5 stjerner

Exceptional service! I needed a replacement part for my Resmed and I contacted Cpapstore EU. They helped me identify and locate the piece and they shipped it out to me right away. I chose express ship... Vis mer

Vurdert til 5 av 5 stjerner

ich habe leider einen falschen Artikel (Kopfband für CPAP-Maske) bestellt. Das CAPASTORE-Team hat mir mitgeteilt, dass sie mir als Überbrückung, bis ich wieder meine jährliche Maske bekomme, gratis... Vis mer

Informasjon om virksomheten

  1. Hjemmesykepleie
  2. også i
  3. Leverandør av medisinsk utstyr

Skrevet av virksomheten

At CPAPstore.eu, we are deeply committed to delivering excellence in every aspect of our operations. Our dedication is evident in the careful curation of top-tier products, ensuring our customers receive nothing but the best for their Sleep Apnea Treatment and beyond. Our unique understanding and personal experience with sleep apnea fuel our passion for making a real difference in the lives of those who face similar challenges. We draw from our own frustrations with the diagnosis and treatment process, which we endured for over two decades, to innovate and simplify the path to a restful night's sleep for our customers. We meticulously select only the finest products for our inventory, with a keen focus on meeting the diverse needs of our clientele. Our goal is to facilitate a seamless and effective treatment journey for everyone who turns to us for support. CPAPstore.eu is readily accessible online, offering round-the-clock service to ensure you can reach us whenever you need. Our team brings a wealth of expertise and years of experience in sleep apnea treatment to the table, dedicating themselves to enhancing your sleep quality. Our comprehensive selection includes premium CPAP, BiLevel, and Oxygen Machines, along with a wide variety of CPAP Masks, Accessories, and Supplies. Each product in our collection is chosen for its high quality and reliability, designed to address every aspect of your sleep apnea treatment. We strive to be your trusted partner in achieving better sleep, providing the tools and support you need for a healthier, more energetic life.

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

386 anmeldelser

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2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(386)

116 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Excellent Customer Service

I have been dealing with this store for a long time and service is always excellent. Recently I had to change an order at late notice and the customer service team really looked after me and got ot turned around very professionally and quickly. Would highly recommend them. Alan B.

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently moved to Portugal from the…

I recently moved to Portugal from the US. My CPAP machine ran on 110 v vs. the 220, it was also old and I was trying to avoid using yet another converter. I started communicating with the CPAP store in April 2025 prior to moving to Portugal. They were extremely helpful in answering ALL of my questions. And I had many. I initially planned on ordering a new machine in August 2025 when we made our final move, but because of all the money to move, I ended up using the converter until I recently noticed black spots of some oily material on my pillow case. As it turns out, my old machine was deteriorating from the inside and I had been breathing in the particles. I contacted the CPAP store again and ordered my machine quickly and failed to select expedited delivery. I contacted the customer service department and they resolved the shipping issue and my machine is being delivered today. As you may know, there are a lot of CPAP suppliers in the market, but I will be sticking with the CPAP store for their excellent service.

7. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It was possible to order and pay a…

It was possible to order and pay a mask, which was not anymore in inventory and the production of which is already finished. I hope that I get my money back very soon.
In spite of above I will stay/be your customer because you have a very good and fast process for reclaiming 👍

26. januar 2026
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Svar fra cpapstore.eu

Hello,

We’re sorry for the inconvenience and would like to clarify the situation.

You ordered the Resmed F30 mask, a model that has been discontinued by the manufacturer. At the time of purchase, our system showed limited remaining availability from suppliers, but unfortunately the last stock was sold out before we could secure it.

We informed you immediately by email and offered an alternative: the newer F40 mask at the same price. The F40 is the updated version and improves on the F30 in several aspects, which is why we suggested it as a direct replacement. As we did not receive a reply, we followed up via WhatsApp to ensure our message reached you. After your cancellation request, we processed a full refund on Monday without delay.

We always aim to communicate transparently and provide solutions when manufacturer availability changes unexpectedly. Your payment was returned in full as requested.

If you ever need help choosing an alternative in the future, we’ll be happy to assist.

Kind Regards
cpapstore.eu

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