Ordered 3 pair Sunderland golf shorts. Size 32. Two of them fit perfectly, the other one I couldn’t even do the button up. Cost me £6 to return them, no postage refund even though clearly a fault.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve had a great experience with County Golf. Delivery was prompt, they responded quickly and resolved an error with my order, and they refunded multiple returned clothing items without any issues. I... Vis mer
Avoid this company unless you know which size you are for specific brand. Ordered usual size, way too small, on phoning them they admit, yes that brand does run smaller, no indication on site about... Vis mer
I ordered a Calvin Klein jacket. Though I am usually Medium, the jacket was too small. Maybe reviews on the website where customers could indicate that sizing is smallish would help the customer to... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Careful What You Order...(sizing)
I recently ordered a few long sleeved base layers from CG, in my usual size, the pictures and price on their website appeared to be very appealing.
The parcel turned up, I tried on one of the base layers and immediately thought they'd sent the wrong size. Nope, size 'large', however, I looked and felt like a pig in a condom. I'm not overweight at all but these things were ridiculously tight and really quite constricting - akin to compression tops.
No mention of sizing on the description, first time I've ever purchased something in my usual size where I could and should have actually sized up to XL or XXL.
Customer service were unsympathetic, replied with a stock answer with regards to returning the items - at my expense.
I'd be very careful when ordering from this outfit unless you're going for your usual brand in your regular size.
I won't be returning.
Completely useless after sales support
Clothes I brought from here fell apart after less than three months. Stitching was coming apart at the seams and the material had developed holes in it. I’d only worn it a handful of times, but County golf said they ‘don’t believe this is a fault, it appears to be wear and tear’.
They repeatedly refused to offer a warranty replacement or a refund.
Sizing is poor
I bought a pair of trousers and they fitted well. I’ve just bought another 2 pairs in the same make and they hardly fit over my calves even though they are the same size. Now it will cost me £4.95 to send them back … I wouldn’t buy from them again!
T Shirts
I bought two t shirts which were supposed to be large but were at least extra large so the sizing was incorrect.
Pleasure dealing with the the County…
Pleasure dealing with the the County Golf team. Little issues sorted out very easily and fairly.
Thank you for the friendly service
Just received my latest order
Just received my latest order . All bought from your fantastic clearance sale . I go to Portugal with my lovely sister . They are of course all golfers . I took some t/shirts from yourselves last year . The recipients from the Hotel & Restaurant , were absolutely made up with the quality of the shirts . The t/shirts I received today , are of the highest quality , at a fraction of the price . Thank you County Golf . For all your help . Kindest regards . Paul Birchall .
Outstanding experience
Recent experience was outstanding. They were understanding of my problem and gave me first class advice and treated me generously.
A fabulous family comapny and brilliantly led.
Pleasure to deal with this company
I've been shopping with this company for the last 3 years. The quality is fantastic, shirts & jackets are proper sizing. Trousers have plenty of different choice, in length & waist. Best of all it is mostly well known brands. Have had a couple of returns mostly due to my own error in ordering wrong size. Dealt with easy & full refund. Sometimes, I manage to bag a huge discount like today of 80%. Keep up the good work guys, amazing.
I buyed there for many years
I buyed there for many years, always verry quick shipping to Germany, always verry good quality. I can only recomment this company.
Standard has dropped
Standard has dropped, take your chance on buying from them, some times good some times bad, lately service has been poor, I use to buy from them regularly now will shop elsewhere, customer relations not good at all, so tke your chance, Im considering small clams.
Top draw
Top draw, items I purchased would be double the price on other sites even on half price sale. Quick delivery also, highly recommend
Great service
Great service. Ordered a few items of clothing and mistakenly ordered a wrong size. I emailed them to check if it could be changed - their CS team got back to early the next day to confirm they could. Order arrived a few days later, very happy!!!
Excellent
Just received our order and impressed with the quickness of delivery. The quality and price was really good. The size guide was true and my husband is very happy. We will definitely be ordering again. Thank you County Golf
Waterproof shoes not waterproof
Bought Under Armour golf shoes which they advertised as being waterproof. A number of players at my club also bought the same shoes from County Golf. We all have wet feet wearing these shoes if it has been raining. Definitely not waterproof
Good Morning
Good Morning , I have had two deliveries from yourselves . I could not be more pleased . The items I have received , are excellent quality . Fast delivery , & very competitively priced . I will be putting my next order in today . I am so glad I stumbled across your website . Everything you have sent me , has been top quality . Thank you . You will have my continued support . Regards Paul .
Great Customer Service
I have read some bad reviews with regard to customer service on this site but I have to say that I had an outstanding experience with County-Golf customer service. I found them helpful, polite, friendly and professional.
I had received a wrong item and returned it paying the return postage. Customer service ensured that I received the refund of the postage as well as the item I returned.
Great shop
Items received were great, excellent price and delivered very fast without any issues. Would defo use again
Not terrible if your products are correct, don't order Sunderland trousers
I had ordered some clothes, two shirts some waterproofs and a pair of trousers, had all of the products been suitable I would have been happy and known no different. But I ordered the same size of trousers I always wear. They were so thin if my legs were the same size as my forearms they might have fit. I emailed to see if they would accept a return as faulty as I am thin as it is but these trousers would not fit any grown man unless severely malnourished. I was met with the response "you ordered tapered" I have plenty of tapered trousers of the same size description that fit particularly well.
Absolutely no attempt to understand why I was dissatisfied with the product or attempt at resolution. I give up and accepted the loss as its not worth my time to pursue.
Just be aware that if your order is as described and you do not need to contact this company, you will likely have a good experience. But if you have any issues you will be met with no enthusiasm in resolving your issues.
Absolutely disgusting customer service.
Absolutely disgusting customer service.
They send items out at least 3 sizes smaller than advertised, then expect you to send back at your own expense!!
Don't order has the sizes are all wrong..
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