Counselling Directory Anmeldelser 

559
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... Vis mer

Vurdert til 5 av 5 stjerner

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... Vis mer

Vurdert til 3 av 5 stjerner

I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mentalhelsetjenester

Skrevet av virksomheten

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

559 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(559)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have recently joined Counselling…

I have recently joined Counselling Directory and I am very happy I have received quite a few referrals for counselling within a relatively short period of time.
I would recommend this directory to other counsellors as it is proving for me to be a great value for money service.

12. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent support

Excellent support. Lucy took so much time out of her day to listen to my enquiries and to assist me, I was deeply impressed by her level of service and support.

9. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have just signed up to counselling…

I have just signed up to counselling directory and it was quick and simple. A lovely lady called me the next day to let me know my account was now live and asked if she could help me any further. To soon to report on activity but I will follow up with another review.

2. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Didn’t get any response from the…

Didn’t get any response from the therapist, which was disappointing, especially when feeling vulnerable.

25. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Rob and Linda,

Thank you for sharing your feedback with us.

We're truly sorry to hear that you haven’t been able to make an appointment with a counsellor. We do not manage our members' schedules, but we strongly encourage therapists to respond to all client enquiries and keep their availability updated.

We understand how difficult it can be to reach out for support, and we recognise how disappointing it is not to receive a response.

We'd like to investigate this matter further and help you find a suitable therapist. Please contact us at info@counselling-directory.org.uk with more details, and we will do everything we can to assist you.

Best wishes,
Becky

Vurdert til 5 av 5 stjerner

Informative and useful company

I have always found this company to be very supportive and very knowledgeable in assisting any questions I may have .
The website is easy to navigate and is full of useful information and resources.
The staff are always very professional and kind .

24. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stick to NHS

Finally plucked up the courage to try to access some counselling just to be ignored. I sent a introductory call enquiry for a specific therapist and heard nothing back. Really upsetting and disappointing. Have decided to save my money and stick to NHS.

20. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Katie,

Thank you for bringing this to our attention. We sincerely apologise for the inconvenience you've experienced, and understand how frustrating it must be not to receive a reply.

We'd really like to resolve this issue for you. If you'd be open to it, could you please reach out to our support team directly at info@counselling-directory.org.uk? Providing us with details about the professional you tried to contact and the date you requested a callback will help us investigate and address the problem promptly.

We're here to assist you.

Best wishes,
Becky

Vurdert til 5 av 5 stjerner

Thank You For Your Excellent Service!

I would like to share that during the past thirteen years, I have had a terrific personal and professional experience with the Counselling Directory. Having previously listed myself as a qualified counsellor on another directory, I quickly realised the Counselling Directory was a far better fit for me, especially with their professional, competent, and caring customer service team. Thank you for your excellent service, helpful articles, support groups, professional notices, up-to-date news, etc. for therapists and clients, alike. Always appreciated.

17. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Does anyone see these messages?

Whenever I use this system to contact services, I never get a reply so clearly is not working.

17. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Alexandra,

Thank you for sharing your feedback with us. We're truly sorry to hear about your experience and understand how frustrating it must be not to receive a reply.

Our goal is to ensure that all communication through our system is seamless and effective. We take your concerns seriously and would like to investigate this issue further to prevent it from happening again. Could you please provide us with more details about the professional/s you tried to contact and the timeframe in which this occurred? This information will help us identify and resolve any problems promptly.

Please feel free to reach out to our support team directly at info@counselling-directory.org.uk. We are here to assist you and ensure that your concerns are addressed.

Thank you for your patience and for giving us the opportunity to improve our services.

Best wishes,
Becky

Vurdert til 5 av 5 stjerner

Easy to find and navigate

Easy to find and navigate; great way to connect with the service and professional help we needed. When you are reaching out you don't want to feel lost in the process.

26. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Helps my business

As a counsellor it is really important to me to enable potential clients that are struggling with anxiety, stress and loss to be able to access appointments with me easily.
It is also crucial that I can put as much of my efforts as possible into therapy and supporting my clients needs, so being supported by a professional team at The Counselling Directory, who can give me advice regarding marketing the services I offer and who keep their services at the top of Google meets both of those needs for me.

24. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent place to find a therapist

Excellent place to find a therapist. Is user friendly and the information therapists share about their counselling was really helpful to help me find a therapist that suited me.

17. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very helpful on the phone

needed to register two different ViSA cards for different payments, one was due today and one due in a couple of weeks. Tia was extremely helpful and completed the job quickly and efficiently

16. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Refreshing change

It was a refreshing change for a company to actually answer the phone and for me to be able to speak to a human being straightaway who could deal quickly and officially with my issue. Well done counselling directory!

15. mai 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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