Counselling Directory Anmeldelser 

559
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... Vis mer

Vurdert til 5 av 5 stjerner

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... Vis mer

Vurdert til 3 av 5 stjerner

I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mentalhelsetjenester

Skrevet av virksomheten

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

559 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(559)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

scheduled a introductory call with a…

scheduled a introductory call with a counsellor, was confirmed with her directly, she then never rung me when confirmed which considering it was for anxiety wasn’t useful in the slightest.

26. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Piper,

We’re sorry to hear that your scheduled call didn’t take place.

Although we don’t directly manage counsellors’ schedules or client appointments, we encourage all our members to keep their availability up to date and to communicate promptly if an appointment needs to be rescheduled.

Thank you for taking the time to share your feedback.

Vurdert til 1 av 5 stjerner

The Counselling directory is very prejudice and incompetant to contempory psychotherapeutic practice

The Counselling directory is very dissappointed and the service providers show a significant lack of insight into contemporanous therapetic standardisation . As a full menber of UKCP as well as admpuk they have positioned themselves to discriminate again dance movement psychotherapists ,i have made the decision to leave their site at the end of August.

31. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Sarah,

Thank you for taking the time to leave your feedback.

We're sorry that your experience with our verification process left you feeling this way. Following our correspondence, we identified that the membership level recorded on our system no longer reflected ADMP's current membership terminology, which led to your membership being flagged during one of our routine verification checks.

Once this was brought to our attention, we updated our records to reflect your current ADMP membership and added your UKCP membership to your profile. We also apologised for the confusion and unnecessary concern this caused.

To clarify, Counselling Directory welcomes qualified Dance Movement Psychotherapists and recognises the professional bodies whose membership meets our membership requirements.

Thank you again for sharing your feedback.

Vurdert til 1 av 5 stjerner

Can't give zero stars

Can't give zero stars

30. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Counselling Directory

Hi Nathan,

We're sorry to hear that your experience with our service did not meet your expectations.

We'd really appreciate the opportunity to learn more about what led to your review so we can better understand your concerns and identify where we can improve. If you're willing, please get in touch with us directly so we can discuss your experience and work towards a resolution.

We value all feedback and are committed to continually improving our service.

Vurdert til 5 av 5 stjerner

Counselling Directory - Kellie High

Through the Counselling Directory, I came across Kellie High, a warm kind and easy to talk to therapist, which I believe is one of the hardest parts of seeking therapy, is finding someone that you can connect with and open up to easily, she absolutely made this possible even over a video call - I can’t recommend her enough, her kindness, knowledge and commitment to helping me through this time does not go unnoticed.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Nice and easy

Nice and easy to use with a lot of different counsellors to look through and read what they have to say.
I found this website very useful.

16. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Karen Brown an OUTSTANDING therapist

Karen Brown is nothing but professional and an absolute genious in her work. I have no idea how she did it but she has literally turned me around for the better. I now have self worth, am able to move forward and let go of issues that negatively impacted me and am flourishing in my new found person.
Cannot recommend this lady enough.

18. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They don't care anymore

They company was helpful when I started but steadily each year, I got less clients referrals from this directory. They try to do more than help clients find a therapist and a therapist get referrals. This is the main reason I joined. They have really lost their sense of direction and they don't seem to care. They responded quite coldly to my concerns telling me I am free to leave the directory if I am not happy instead of trying to improve their original service, which should be to connect therapists and clients. They just don't seem to care as they have reported their business is growing. Why should they worry about individuals dissatisfaction. I am very disappointed and will take my business elsewhere. BACP directory is really helpful and still places focus on the sole purpose of a directory.

15. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Hi Julio,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has left you feeling disappointed.

We’re proud to have supported you in the early stages of your membership, and it’s disheartening to hear that you feel the service no longer meets your expectations. While we’ve developed new features over time to support both therapists and those seeking help, our core purpose - connecting people with the right therapist - remains unchanged.

We’re also sorry if our previous communication came across as dismissive. That was not our intention. We would never use tactics to try to convince members to stay; if someone feels the service is no longer the right fit for them, we completely respect that decision. Every practitioner matters to us, and we take all feedback seriously. Your comments have been shared with our team as part of our ongoing efforts to reflect and improve.

Wishing you all the very best in your practice,
Becky

Vurdert til 5 av 5 stjerner

Warm

Warm, friendly and supportive staff. Easy to access support. Clear instructions and demonstrated integrity.

Have heard good reports about the Counselling Directory from other therapists.

6. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent personable customer service

Excellent personable customer service.
The team at counselling directory are amazing- they actioned my requests very quickly. It's really important to me that there is transparency and the ability to fix things when I use a service. I highly recommend Counselling Directory.

30. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to use

Easy to use, friendly support when needed and clear.
I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to use and set up. Would be nice to have an intorductory rate for the first few months whilst getting your business up and running, as its more money straight out the bank before anything is coming in.

23. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A good start

I have only just left a message but the site was very clear and easy to navigate.

17. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Joining Counselling Directory

The process of creating a profile on Counselling Directory was straight forward, and their website easy to navigate. The welcoming telephone call from Lucy of the Membership Department was a nice touch, followed by a very helpful email from her with guidance as to how to make the most of the membership and how to improve my profile to get maximum attention from perspective clients. As such, it was a rewarding experience, and I am most excited to be on the Directory.

20. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Yellow taxis

The web page was clear and easy to use, until I got to the verification page, where I was asked to identify images with taxis. I was confused by the photos until I realised that they were of American street scenes, and I happen to know that American taxis are yellow, which is largely not the case in the UK (yet). Hence the 4 star rating

10. mars 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv