Counselling Directory Anmeldelser 

559
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... Vis mer

Vurdert til 5 av 5 stjerner

Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... Vis mer

Vurdert til 3 av 5 stjerner

I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Mentalhelsetjenester

Skrevet av virksomheten

Connecting you with therapists working online and across the UK. Part of the Happiful family.


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

559 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(559)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Efficient, Resource Focused and Fast Turnaround

The Counsellor Directory website is easy to use and full of helpful advice and resources for mental health professionals. The turnaround for getting my details online was quick. It was also extremely helpful to be able to pick up the phone and talk with a human.

2. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I would recommend

A very easy set up and the result is a clear and easy to read advert. The administrators are helpful and quick. I would recommend.

29. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Friendly

Friendly, helpful and effective service. The go to place to begin marketing your practice.

23. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lovely to be able to speak to a real person as well.

Hi, I would rate counselling directory up to a 4.8 when accessing as a counselling advertising their services. The admin team/especially Holly where very helpful and supportive. The only part I struggled/struggle with is there is having no spell check when editing. I did mention this and yes I was assured they would do all the spell checks, However as someone who is quite dyslexic I found that and some of the wording frustrating and difficult to understand. Hollie again was very helpful and it is important for me to be able to speak with someone in person and not having to do everything online as what we read/write is interpreted differently by everyone individually at different times.

16. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really simple process

Really simple process. They are quick to respond to queries and extremely helpful when setting up or giving guidance. Very impressed so far.

10. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really simple process

Really simple process. Reasonable price and they reach out immediately both by phone and email. Regular guidance and updates received. A great experience so far.

23. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Professional and Caring Staff

Sian was Professional and caring. She kept me updated on the joining process and I am very happy with my experience. I highly recommend Counselling Directory.

12. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Lack of respinse

I have recently contacted 2 therapists. One I have not received a response from and the second advised she could not help me, providing no explanation.I have just emailed another therapist , but this will be the last if no suitable response is received.

6. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Counselling Directory

Svar fra Counselling Directory

Dear Sharon,

Thank you for sharing this feedback with us - we're really sorry to hear about your recent experience with our service.

We'd like to apologise for the lack of response from one of our therapists. We know how frustrating it can be not to receive a reply.

Regarding the therapist who indicated they could not help, we understand how frustrating it can be not to receive an explanation. Our therapists aim to provide the best possible care and, sometimes, this means recognising when they are not the right fit for a client's needs. However, this perhaps could have been communicated more clearly with suggestions for next steps or alternative options.

We appreciate that you have reached out to another therapist and understand your hesitancy to continue if you do not receive a suitable response. However, we would really like to help you find the support you need. Please feel free to contact us at info@counselling-directory.org.uk or 0333 325 2500 so we can assist in matching you with a therapist who is well-suited to your needs.

Your feedback is invaluable in helping us improve our services. Thank you for giving us the opportunity to address your concerns.

Best wishes,
Becky

Vurdert til 5 av 5 stjerner

Excellent Customer Service

I recently signed up to Counselling Directory and I can’t fault the customer service that I received. The website itself is very easy to use and unlike other sites of this nature, I found you weren’t restricted by word counts. There are also some very useful hints on how to market yourself.

I'd like to say thank you to Holly for her great customer service especially! Highly recommended to all thinking of joining!

17. juli 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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