Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Never been so happy to be wearing cotton nighties as this year - all from Cottonreal. I’m getting a little collection and each is as comfortable and delightful to wear as each other. I suppose I’m qu... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Superb service - faulty item refunded (with postage) straight away. When I ordered replacement, this was sent out with a complimentary pair of bedsocks. I also got an apologetic phone call. If only... Vis mer

Vurdert til 5 av 5 stjerner

I have just purchased my third nightie from Cotton Real. How unusual so see proper double seams and excellent finishing of all garments. There is also plenty of material which makes turning over in... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I left a one star review earlier about Cottonreal English Rose 100% Combed Cotton Button Housecoat. That review was about the absence of info on where the garment was actually made. I still think that... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dameundertøysbutikk

Opplysningene stammer fra ulike eksterne kilder

At Cottonreal we know how important your lounge time is – that’s why all of our collection pieces are fashioned in the highest quality fabrics, ensuring you can drift off to sleep blissfully or relax and lounge at your leisure….. Our signature 100% Cotton collection of Victorian inspired yet contemporary sleepwear includes a wide selection of 100% Cotton Nightdresses, Pyjamas, Wraps and Shirts whilst our Cottonreal Boutique offers Cheeky Checks, Tropical Prints in 100% Cotton Batiste & Lawn, Combed Cotton Jersey & soft touch Yarndye inspire confidence, free-spirit and create a zest for life.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

218 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

FabUlous!!!

I bought two pairs of cotton PJs for my wife for Xmas. They are absolutely gorgeous! My wife is delighted. The quality and design is really good. Compared to others real value for money. Both pairs came together in one post bag labelled cottonreal on the outside.
Would have been better for me if i could have opted out of having the company label on the outside and i would have paid more for gift wrapping but otherwise as perfect as you could get.

26. desember 2020
Vurdert til 5 av 5 stjerner

Impressive.

Arrived well in time. Lovely personal touch to the packaging. I will definitely use you again. Very impressed.

21. desember 2020
Vurdert til 5 av 5 stjerner

Excellent!

I ordered four things by internet in November 2020. The service was excellent, fast and careful. My questions sent by e-mail were answered very clearly, and the information was very helpful. This is the third time that I purchase things from CottonReal, and I definitely will do it again. Very recommended for those who like natural clothing of good quality.

20. desember 2020
Vurdert til 5 av 5 stjerner

Happy to recommend...

I was very pleased with the Cottonreal pj's I ordered as Birthday & Christmas gifts. They were great quality & good value for money. The website also had lovely designs to choose from. The order took slightly longer than usual due to the pandemic however the customer service team were quick to get back to me & helped keep me informed. When I did receive my order it was beautifully packaged. I would definitely recommend using Cottonreal & look forward to shopping with them again.

18. desember 2020
Vurdert til 5 av 5 stjerner

Superb service

Superb service - faulty item refunded (with postage) straight away. When I ordered replacement, this was sent out with a complimentary pair of bedsocks. I also got an apologetic phone call. If only big companies provided service like this! Thank you Cottonreal for looking after this customer so well.

18. november 2020
Vurdert til 5 av 5 stjerner

This company sells pure cotton…

This company sells pure cotton nightwear. It’s hard to find pretty nightdresses and pyjamas all cotton. I have bought several of these now over the past couple of years and would thoroughly recommend them. They’re not cheap but you get what you pay for.

9. november 2020
Vurdert til 1 av 5 stjerner

Very bad experience...

If you're thinking of buying a Christmas gift from this company, then please look elsewhere. I decided to spend a little extra on a nightdress as a gift for my mother and what I thought would be better quality than the high street shops. However, I was very disappointed with the fabric, it was hard and definitely not worth the money. After emailing customer service, who took a while to get back, they basically didn't want to know and said "we are unable to take this matter any further at this time." I ended up buying a much better quality one from John Lewis for cheaper. Overall a very bad experience.

4. desember 2019
Anmeldelse skrevet uten oppfordring
Logoen til Cottonreal

Svar fra Cottonreal

Dear Ms Giles,
We are extremely proud of the quality of our sleepwear along with the customer service that we provide to our UK and Global customers, many of whom have been returning customers of Cottonreal for many years.

As we explained in our reply to your initial Facebook and Google Business posts, whilst we always appreciate constructive criticism, on this occasion we do question your motives for this post which relates to your purchase made 1 year ago in December 2018.
As per our customer service correspondence with you at the time you may recall that "unfortunately we were unable to take this matter further" as you had not adhered to our extended Christmas refund policy by nearly one month.

As we highlighted at the time, we would have been more than happy to assist if you had contacted us within the extended Christmas returns schedule.
Kind regards, Cottonreal Team

Vurdert til 5 av 5 stjerner

Beautiful fabrics and designs

For the past 30 years I’ve been wearing Celestine batiste nightdresses. They are now so expensive that I was thrilled to discover your beautiful products at a fraction of the price. The quality of both fabrics and designs are outstanding. I’ll be buying more as Christmas presents for my girlfriends.
They come up quite large, so it might be worth trying a size smaller than usual.

10. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent all round!…

The products I ordered arrived punctually (seven days to Italy).
The quality is excellent. The designs of the two nightdresses I ordered are exquisite and just as in the photos.
I will certainly buy again from them.
A nice touch was to find a personal, hand-written thankyou note inside the parcel.

6. juli 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Cottonreal.com

DO NOT BUY ANYTHING FROM THIS COMPANY, THE SIZING OF THE CLOTHING ITEMS IS ALL WRONG AND ALL DIFFERENT, WHEN YOU TRY TO RETURN THEM BECAUSE THEY ARE FAULTY SIZED WRONGLY THE COMPANY KEEP YOUR MONEY AND DO NOT DO REFUNDS FOR THEIR FAULTY GOODS. THEY CONNED ME OUT OF £100.00 POUNDS BECAUSE OF THEIR FALSE ADVERTISING SIZED ITEMS, AND REFUSED TO REFUND.

30. november 2016
Anmeldelse skrevet uten oppfordring

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