Co-op Insurance Anmeldelser 

4 447
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Hahahaha I didn’t realise co-op was also into comedy as their quote is absolutely hilarious. £381 for the year when more than is £41. More than also not overcharging for add ons. I would strongly RECO... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My Dobermann was a healthy 4 year old when he was diagnosed with brain stem lesions caused by meningitis. His treatment involved intensive chemo sessions, scans and steroids, and gave him an extr... Vis mer

Vurdert til 5 av 5 stjerner

Very easy to process online. When I needed help from the chat assistant the response was prompt and clear guidance was offered. All documentation received in an email as requested.

Vurdert til 5 av 5 stjerner

For some unknown reason my automatic renewal didn't work so rang policy renewal helpline spoke to a really helpful person named sigir ? Might of spelt his name wrong sorry. Really quick to sort out w... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsselskap
  2. Bilforsikringsselskap
  3. Boligforsikringsselskap
  4. Livsforsikringsselskap
  5. Kjæledyrforsikringsselskap
  6. Reiseforsikringsselskap

Om Co-op Insurance

Skrevet av virksomheten

Protecting what matters most

Co-op Insurance has been protecting what matters most to people for over 150 years.

We see insurance as an opportunity to make a positive difference all over the UK.

We offer a wide variety of insurance including:

Supporting communities, it’s what we do

We support community projects and help to safeguard community spaces. One of the community projects that we support is Neighbourhood Watch.

Through our home insurance we fund Neighbourhood Watch schemes across the UK, helping you and your community look out for each other.

Our Co-op values

Co-op Insurance are part of Co-op Group, one of the world’s largest consumer co-operatives, owned by millions of members.

We’re founded on a set of values and principles that describe a different, fairer, and better way of doing business.

Alongside insurance, Co-op has one of the UK’s leading convenience retailers, the UK’s number one funeral services provider, and a developing legal services business.

With all this and more, you know you can put your trust in a brand that has been doing things the right way since 1867.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(4 447)

1 199 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Building and Home Contents Insurance

Clear information about my Policy and received helpful advice which made it easy to decide on necessary changes for renewal and payment to my satisfaction. Overall satisfied with the pricing and policy to meet my requirements.

31. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi Mary

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.

Leanne

Vurdert til 5 av 5 stjerner

Site was easy to manoeuvre and it was…

Site was easy to manoeuvre and it was quick to get quote. All done in a few minutes.

30. juli 2026
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Svar fra Co-op Insurance

We're so glad you found our site easy to navigate and that obtaining a quote was quick and efficient for you. We appreciate your positive feedback!
Kind regards
Jemma
The Co-op Pet Team 🐾

Vurdert til 2 av 5 stjerner

Shop around for pet insurance.

I held the pet insurance policy with CO-OP last year. At renewal price nearly doubled (no claims made and dog still
Only 5). Found the identical policy with CO-OP on comparison site much cheaper than renewal. Rang CO-OP to see if they would just apply the price to the existing policy but couldn’t/wouldn’t so I let the old poicy lapse and bought the same policy again as a new customer. Completely stupid and a waste of time. My advice - shop around as a new customer every year regardless!!

8. juli 2026
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Svar fra Co-op Insurance

Good morning Thank you for taking the time to leave a review. I’m sorry to hear that you are unhappy with the service you have received. We have arranged for an agent to contact you. Thank you, Jemma The Co-op Pets Team

Vurdert til 5 av 5 stjerner

Clear and friendly phone conversation.

The person I spoke to on the phone was courteous and friendly. She explained everything to me very clearly and was actually fun to talk to, which helped me to relax.

29. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi Ms Brislee

Thank you for your kind words. It is great to hear of how our colleague supported you when you called. We look forward to serving you again in the future.

Kind regards
Aysha

Vurdert til 5 av 5 stjerner

Everything was explained clearly and my questions were answered in a very understandable way.

Everything was explained clearly and efficiently

27. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Good afternoon Mrs Moore

Thank you for taking the time to leave us a review. It's great to hear that all of your questions were answered clearly. We look forward to serving you again in the future and continuing to provide you with excellent service.

Kind regards
Aysha

Vurdert til 5 av 5 stjerner

Very helpful staff member ,thoroughly…

Very helpful staff member ,thoroughly covered all details.

27. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi John

Thank you for your kind words, it’s great to hear you had a good experience with our team member. We look forward to serving you again in the future and continuing to provide you with excellent service.

Kind regards

Aysha

Vurdert til 5 av 5 stjerner

The advisor was very friendly and…

The advisor was very friendly and helpful top marks

24. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi Judith

Thank you for your kind words. It is great to hear of how our colleague supported you when you called. We look forward to serving you again in the future.

Kind regards
Aysha

Vurdert til 1 av 5 stjerner

No customer services?????

I have Coop home insurance. It's impossible to speak to someone on the phone ? To answer my queries on line I need a policy number which I cant find. So it's impossible to contact them to find my policy number . Absolute worst company services ever .

24. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Good afternoon

We’re sorry to hear you feel this way. We’d like to clarify that customers can contact our UK based phone teams during our opening hours which are Monday-Friday 8am-8pm, Saturday 8am-5pm and Sunday 9am-4pm. If you don’t know your policy number, our live chat team can also locate your policy using your personal details such as name and address etc. we appreciate your feedback and will continue to review how we make our contact options clearer.

Kind regards

Aysha

Vurdert til 5 av 5 stjerner

Very competitive & easy to complete.

No fuss, no problem. Straight forward & very competitive. I missed something & had to ring up but easily put right & would certainly recommend coop car insurance.

20. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi Malcolm

Thanks for taking the time to leave us a 5* review! We're pleased to hear you found the process straight forward and the price was competitive. Thanks for insuring with us.

Leanne

Vurdert til 5 av 5 stjerner

Professional attitude .

We weren’t sure about some aspects of our home insurance renewal, Emma guided us in a clear, polite and helpful way. Excellent service.

22. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi Chris

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided by Emma. Thanks for your positive feedback.

Kind regards
Leanne

Vurdert til 5 av 5 stjerner

Easy to renew and price has lowered.

22. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided and the quote offered is competitive. Thanks for insuring with us.

Kind regards
Leanne

Vurdert til 5 av 5 stjerner
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Svar fra Co-op Insurance

Hi

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.

Kind regards
Leanne

Vurdert til 5 av 5 stjerner

Talking to adviser very helpful and…

Talking to adviser very helpful and understanding.A pleasure to speak to somebody very informative

21. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi Michael

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback.

Kind regards
Leanne

Vurdert til 5 av 5 stjerner

Customer service

Spoke to a very helpful customer advisor who provided excellent advice and was very reassuring .
He listened to my concerns and reassured me that the cover I took out was appropriate for my needs.

8. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Co-op Insurance

Hi Lesley

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided. Thanks for your positive feedback!

Kind regards
Leanne

Vurdert til 5 av 5 stjerner

Online Travel Policy

Purchased a travel insurance policy online, very straightforward. Very competitive price to cover a number of pre existing conditions for an older person.
Then made some slight changes over the phone, answered the phone promptly and agent very helpful.
So far very pleased but yet to make a claim!!!

18. juli 2026
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Svar fra Co-op Insurance

Hi Kenneth

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you're happy with the service provided and the price quoted was competitive. Thanks for your positive feedback.

Kind regards
Leanne

Vurdert til 5 av 5 stjerner
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Svar fra Co-op Insurance

Hi Jacqueline

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process easy to follow. Thanks for your positive feedback.

Kind regards
Leanne

Vurdert til 5 av 5 stjerner

Great deal for a single trip .

Great deal for a single trip for a young 69 years of age , looking forward to my holiday in August with my Co-Op travel insurance ,only £19 who can ask for a better deal.

17. juli 2026
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Svar fra Co-op Insurance

Hi Sandra

Thanks for taking the time to leave us a 5 star review! We're pleased to hear the price quoted was competitive. Thanks for your positive feedback and enjoy your trip!

Kind regards
Leanne

Vurdert til 4 av 5 stjerner

Quick easy access effortless

Quick easy access effortless, few clicks and secured the cover docs transferred to email for future reference!

16. juli 2026
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Svar fra Co-op Insurance

Hi Paul

Thanks for taking the time to leave us a positive review! We're pleased to hear you found the process simple. Thanks for insuring with us!

Kind regards
Leanne

Vurdert til 5 av 5 stjerner

Straightforward to access and search…

Straightforward to access and search for quotations. After reviewing and comparing quotes CoOp was by far the cheapest and provided the cover I needed.

16. juli 2026
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Svar fra Co-op Insurance

Hi

Thanks for taking the time to leave us a 5 star review! We're pleased to hear you found the process straightforward and the price quoted was competitive. Thanks for your positive feedback.

Kind regards
Leanne

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv