Our delivery went exactly as you would want. The unit was unpacked and placed where we requested, where we left it unplugged for 24 hours. The packaging was taken away and the drivers were helpf... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent service from the welcome in the wine bar/shop in Wandsworth to the ordering and delivery of the excellent quality wine ageing cabinets all in place and filled before the next heatwave hits... Vis mer
Amazing quality and service from order to installation, thank you! Customer service arranged to delivery earlier than planned to fit my schedule. The delivery went perfectly, the two delivery men were... Vis mer
Delivery was smooth and loving the wine fridge. Great customer service - responsive and helpful. Eg. Emailed beforehand to ensure the fridge would fit down steps and through corridor.
Informasjon om virksomheten
Skrevet av virksomheten
ABOUT COOLERSOMM The ultimate wine resource set up by and for wine lovers. Here at CoolerSomm we aim to provide the trade, student and committed wine lover with the highest quality wine coolers, fridges, glassware, corkscrews and wine preservations systems at the very best prices.
Kontaktopplysninger
20-22 Wenlock Road, N1 7GU, Islington, Storbritannia
- 020 3627 2644
- sarah@coolersomm.com
- coolersomm.com
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Top class customer service
Top class customer service. We had a remote delivery and only available on one day of the week, Coolersomm made it easy with updates on the day and an hour before from the delivery team.
The wine fridges look really good. We got the door reversed on one of them and they now open from the middle. Best prices online too, we searched for weeks and couldn’t find lower
My Coolersomm experience!
I ordered a wine cooler, it arrived and there were issues with the cooler, I contacted Sarah Newton who helped in sorting an alternative wine cooler and liaised with the manufacture in getting the original wine cooler collected and my money refunded.
A big thanks to Coolersomm, especially Sarah for her support in sorting the issue out.
Amazing knowledge
They really know what they are talking about. I'm very happy with the support and found exactly what I needed.
I would highly recommend them, they are experts in their field.
Excellent service, great products
I absolutely love my Climadiff wine fridge. Great communication and quick delivery, with the best prices we could find online after weeks of research. Following the delivery of the wine fridge, I noticed some minor damage, which was promptly sorted out. Top service. Highly recommend.
We made a mistake with the size of the…
We made a mistake with the size of the wine fridge which we only realised after delivery, Sarah quickly had the unit picked up and our new choice delivered. Lovely people to deal with and only quality product on the website. Very happy with it
Great prices and service
Very good price for the large wine cooler/fridge I was looking for. Very helpful online information but good to speak to someone on the phone that could help. Sarah was excellent at assisting with the delivery. Altogether great service, would thoroughly recommend.
Best price
Best price, delivered next day, friendly customer service
Fantastic service from Sarah at Coolersomm
Fantastic service from Sarah Newton at Coolersomm. I was trying to source a particular corkscrew which was showing as out of stock on the website. Another company I'd asked for said corkscrew couldn't sell directly to me so sent the unit to Sarah who posted literally the same day. Received the item (which makes a perfect Christmas present) the very next day. Great response times on emails too. Thank you!
Great customer service
I wasn’t sure which wine cabinet to buy. I reached out to them and Sarah could not have been more helpful from the initial query right through to delivery.
Wine chiller
Purchased wine chiller through this company and communication from the start was excellent, to the point we could virtually pick our delivery date.
Delivery arrived on time and delivery drivers phoned prior to delivery to give a time and the guys were also very friendly.
Although I haven’t switch it on yet , Sarah has confirmed to get back to her if any problems.
We bought a wine fridge with Coolersomm…
We bought a wine fridge with Coolersomm last week and it was delivered by two lovely guys who took the unit in for us and recycled our old unit. Look forward to stacking it full wine.
Friendly fast service!
Just bought a wine fridge from CoolerSomm and was very happy as it arrived a day early and with an extra shelf we hasn’t intended on. Thanks to the team and will recommend them to my friends!
Excellent Service
Great service
We bought two wine fridges with advice from Sarah who was super helpful, helped us with our measurements and gave great guidance about the different brands. Arrived on time, in perfect condition and looks great in our garage.
Excellent products and customer service
Ordered my first wine fridge and the customer service was excellent from start to finish, everything went smoothly, very pleased and couldn’t recommend the company and their fridges enough
Strong customer service
Having moved house, I needed to find a new home for medium to long term storage of my wines. Something simple and solid, not for show or flashy, and priced accordingly (it is housed in an outdoor shed).
I had identified the Climadiff 264 Bottle Wine Ageing Cabinet - RESERVE 275 as a strong candidate, but it was good to discuss the options with Sarah, who understood my pragmatic purchase! She also confirmed a point I'd picked up from product reviews that this model does not have an internal light. That would have been ideal (and a lock would be super ideal), but for the price and performance, I cannot fault it 5 months on. It does it exactly what I wanted it to do, has a smart finish and no glass front, so it's robust, which is what I wanted. It has consistently maintained temperature. My eclectic collection comprises a lot of single bottles, so the only thing I'd add from a buyer perspective is that the capacity (number of bottles) is lower if you are not a Bordeaux (bottle) collector. The order and delivery process was super efficient and the delivery guys were obliging and can do. Very happy with the service and the product. Thanks very much.
Customer-focused business, providing a high quality service
I phoned Coolersomm and described my requirements for a wine fridge (low noise, shallow depth, single zone, about 30 bottles). Sarah talked me through my range of options, as well as explaining some of the operating characteristics of wine fridges that I did not understand. We quickly homed in on the right fridge for me, which was at a good price. Sarah seems very focused on getting the right product for me rather than selling me an expensive fridge.
Coolersomm also managed the delivery process, even chasing the courier company when they hadn't sent my three-hour delivery slot on the delivery day.
Coolersomm were in my experience a very customer focused business, providing a high level of service. I would highly recommend them.

Svar fra Coolersomm
We purchased a dual zone Swisscave from…
We purchased a dual zone Swisscave from CoolerSomm, delivery was fast, team were great and took away our old fridge (a fridge freezer) for no extra charge. Looks beautiful and good advice too.
a very good selection of wine coolers…
a very good selection of wine coolers to choose from. Once I'd selected the one i wanted, delivery was very quick.
I've marked it down one star only because it wasn't that easy to compare the ones I'd shortlisted. Probably not worth a full star deduction mind.

Svar fra Coolersomm
Ordered a Climadiff
Ordered a Climadiff - 294 Bottle Wine Ageing Cabinet - RESERVE 300XL from Coolerscomm. Seems excellent value for a large capacity no frills long term storage / ageing solution. Friendly and efficient service, helpful advice and quick and attentive delivery on chosen date from Bishopsgate. So far extremely satisfied!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







