It doesn’t appear to be a seriously ran company. Book order was a pile of duplicate, damaged and missing books. Although they did fix it. Customer service for the most part seems annoyed you called an... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Exceptional Clarity and Engagement The instructor’s teaching style is uniquely engaging. His clear, matter‑of‑fact delivery kept me fully attentive and genuinely excited for each new point. This... Vis mer
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Everything's been very communicative and responsive while dealing with this company on working on my contractor's license. I've had no issues so far so good. I would definitely recommend them
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Originally the time for the live class was changed with only 15 minutes notice. While on the phone with customer service, they originally provided a note that they would not be able to assist me I... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.
Access-Until-You-Pass Guarantee
Because Passing Is the Only Outcome.
We’re all in on your success. If you don’t pass your exam on the first try, we’ll extend your course access and provide extra support to help you prepare for the next attempt—at no additional cost!
Kontaktopplysninger
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About 50% of the questions on the test…
About 50% of the questions on the test was absolutely not in the online study questions and practice tests. There were a few that weren't even in the books. I failed by one question because I really didn't try on the last 5 or 6 questions because I was sure I had already failed it. I was demoralized by the aforementioned reason.
10. juli 2026
Svar fra Contractor Training Center
I’m sorry to hear how frustrating that experience was, especially missing by just one question. One important clarification: our course is designed to align with the state-required topics, but it will not match the exact questions, wording, or answer choices on your exam. The State does not release exam questions to schools or providers, and multiple versions of the exam are in circulation, so no course can ethically promise “the same questions.” Our goal is to help you pass by building your understanding of the material and teaching you how to quickly use your approved textbooks/resources when questions are asked in a new way. If you reach out, we’ll help you build a focused retake plan so you can finish strong next time. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Svar fra Contractor Training Center
Thanks so much for the 5-star review! We’re glad ordering was quick and simple, and that the tabs made it easy to reference what you needed. We appreciate your feedback and hope to see you again next renewal cycle. If you need anything at all or have questions, give us a call at 888-858-7350. You can also email us at support@contractortrainingcenter.com
Svar fra Contractor Training Center
Thank you for the 5 stars! Thanks so much for the 5-star review! We’re glad you found the course simple to use and the information helpful. We appreciate your feedback and hope to see you again next renewal cycle. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!
Overall disappointed with the company
It doesn’t appear to be a seriously ran company. Book order was a pile of duplicate, damaged and missing books. Although they did fix it. Customer service for the most part seems annoyed you called and only after several attempts did I get someone who knew what they were doing. Also the quality of some of the recorded lectures is very poor. Overall just not a good experience so far and I spent so much money initially I couldn’t afford to scrap the program and start over with someone new.
9. juli 2026
Svar fra Contractor Training Center
I’m sorry for the rough start and the frustration you’ve described. A shipment with duplicate, damaged, and missing books isn’t acceptable, and while we corrected it, we understand that doesn’t make the experience okay. I’m also concerned you felt customer service was annoyed and that it took multiple tries to reach someone knowledgeable, this isn’t the standard we expect. We’re also going to check the lecture recordings you mentioned and investigate the quality issues. Thank you for bringing this to our attention.
Svar fra Contractor Training Center
Thank you for the 5-star review! We’re thrilled to hear you’re happy with our pricing, the value you received, and your experience on our website. Thanks so much for the great feedback! If you ever have questions or need anything in the future, feel free to call us at 888-858-7350.
Svar fra Contractor Training Center
Thank you for the 5 stars! We're so happy to hear you found our CE awesome for contractors! We truly appreciate your high recommendation. Thank you for completing your CE hours with us. If you need anything in the future you can reach us at support@contractortrainingcenter.com or 888-858-7350.
Super easy platform to use
2. juli 2026
Svar fra Contractor Training Center
Thanks so much for the 5-star review! I’m glad you’re finding the platform super easy to use. We really appreciate you taking the time to share your experience, and we hope to see you again next renewal cycle. If you have any questions, you can reach us at 888-858-7350 or support@contractortrainingcenter.com.
Directions were understandable.
2. juli 2026
Svar fra Contractor Training Center
Thanks so much for the 5-star review! I’m glad the directions were clear and easy to follow. Appreciate you taking the time to share your feedback. Hope to see you again next renewal cycle. If you need anything at all or have questions down the road, give us a call at 888-858-7350.
A Real Review From Someone Who Passed
If you’re reading this, I really hope you choose to go with CEI/CTC. I dealt mostly with Theresa McCutcheon, and she was genuinely one of the most kind, courteous, and helpful people I’ve dealt with throughout this whole process. The few times I reached out with questions, she responded quickly, thoughtfully, and with more care than I ever expected. This is not some fake review. I’m a real person on a real journey trying to better myself, and having someone like Theresa actually help and care made a huge difference. I could not be more thankful.
I passed both of my exams: Business & Finance and Roofing Trade Knowledge. Both exams had questions that were relevant to the courses provided. One of the biggest things that stood out to me is that this course is actually up to date and kept relevant. That matters more than people realize, because a major issue with a lot of other courses out there is that the material feels old, outdated, or poorly maintained.
My books also came in great condition, and the packaging was clearly done with care. Before I purchased, I asked the sales rep if he could send me a screenshot of the course platform because I wanted to make sure it wasn’t cheap or outdated. He didn’t hesitate at all. He sent it over right away, while other companies refused to show me anything, even though we’re talking about a lot of money for something you haven’t even seen yet.
The course itself is fantastic. It does not feel cheap. It is well made, organized, and easy to follow. The lessons are audible, there are separate modules for each book, and each module is broken down by chapters so you can follow along and go back when needed. The highlighting is also very thorough, which is exactly what you want. On the exam, every second counts, and you need to be able to find answers quickly.
The practice exam is the main reason I would recommend this course without hesitation. It is unlike any other course I looked at, and trust me, I checked. The questions are relevant to the actual exam, and whether you get the answer right or wrong, it gives you the correct answer along with the source reference. It tells you the book, chapter, page, and depending on the question, it also gives the full math breakdown and index reference. I cannot stress enough how important that is. This is the best way to learn the material and learn where to find the answers during the exam.
If you’re still reading this, I’ll say it one more time: do yourself the favor and go with CEI/CTC. Choosing them was the best decision I made in this long journey, and I’m truly grateful I did.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Contractor Training Center
Wallace, thank you so much for taking the time to write such a detailed and heartfelt review — it truly means a lot to us. Congratulations on passing both your Business & Finance and Roofing Trade Knowledge exams! That's a huge accomplishment, and we're honored to have been part of your journey.
We'll be sure to pass along your kind words to Theresa McCutcheon. Her care and responsiveness are exactly what we strive for, and it's wonderful to hear she made such a difference for you. We'll also make sure our sales team hears your feedback about the platform screenshot — being transparent about what customers are investing in matters to us just as much as it did to you.
We're especially glad the course content, module structure, and practice exam with source references helped you learn and retain the material. That level of detail is something our team works hard to maintain, so hearing it made a real difference on exam day is incredibly rewarding.
Thank you again for choosing CEI/CTC and for sharing such a thoughtful, thorough review. Congratulations again, and we wish you continued success!
Svar fra Contractor Training Center
Thank you for taking time to give us 5 stars! We're so happy to hear that our instructions were easy to use and precise for you. Thank you for your wonderful feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350.
This course was primarily government focused.
This course was primarily focused on legal basis of building codes and the authority of a county building department. That information is useful to those of us in a government capacity as a county building inspector but none of that is relevant to a licensed residential home inspector. The government provides all this content in the DHCD building inspector - residential course. I believe the content of this course would have been more beneficial if it actually focused on the responsibilities of a NRS inspection by a Virginia licensed home inspector. More specifically, what areas of the structure are to be inspected during a NRS inspection that the government does not address. Recommend including what criteria is to be used to evaluate the structure that is not a government responsibility. Additionally, what phase of construction would be appropriate for the NRS inspection to take place: footings, foundation, framing, plumbing rough in, mechanical rough in, electrical rough in, insulation, final plumbing, final mechanical, final electric, final building. The parts of the construction I think should be covered by NRS inspection that our government building department does not inspect includes: roofing, house wrap and cladding installation, cabinetry and finish work, flooring.
30. juni 2026
Svar fra Contractor Training Center
Thank you for taking the time to share this detailed feedback — we really appreciate it. Our course content is built to align with VA DPOR's licensing requirements and approved course curriculum for the NRS credential, which does include the legal/regulatory framework you mentioned. That said, your point about adding more practical, phase-specific guidance on what a licensed home inspector should evaluate (beyond what the county already covers) is well taken, and we'll pass it along to our curriculum team for consideration in future updates. Thanks again for helping us improve the course.
Svar fra Contractor Training Center
Thanks so much for the 5-star review! We’re really glad you found the training both good and affordable. We appreciate your support and look forward to helping you reach your goals. If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at support@contractortrainingcenter.com.
Very convenient training!
29. juni 2026
Svar fra Contractor Training Center
Thank you for the 5-star review! We’re so glad you found our CE course training very convenient. We appreciate your support and look forward to helping you with your continuing education needs again soon. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350.
Easy experience.
29. juni 2026
Svar fra Contractor Training Center
Thank you so much for the 5-star review! We’re glad to hear you had an easy experience with our continuing education course. We appreciate your support and look forward to helping you with your CE needs again in the future. If you need anything at all or have questions down the road, give us a call at 888-858-7350. You can also email us at support@contractortrainingcenter.com
Great training and I got a lot out of…
Great training and I got a lot out of the material, clearly understanding the changes.
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Contractor Training Center
Thank you for the 5 stars! We're so glad to hear that our training was beneficial and that you found the material clear and helpful in understanding the changes. Thank you for your positive feedback! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350.
Great course
Great course! Easy to follow, well organized, and very helpful. I completed my Virginia pre-license course without any issues and received my certificate quickly. Highly recommended!
30. juni 2026
Svar fra Contractor Training Center
Thanks so much for the 5-star review! We’re really glad you found the course easy to follow, well organized, and helpful. Congratulations on completing your Virginia pre-license course, and we’re happy to hear you received your certificate quickly. We appreciate the recommendation and wish you the best of luck as you take the next steps in your journey! If you ever have any questions or need assistance in the future, please feel free to call us at 888-858-7350 or email us at support@contractortrainingcenter.com. We’re always happy to help.
Svar fra Contractor Training Center
Thank you for the 5 stars! We're so happy to hear that our product is easy to use and fast for you! We appreciate your positive feedback. If you need anything at all or have questions down the road, give us a call at 888-858-7350. We’re here for you! You can also email us at support@contractortrainingcenter.com
Svar fra Contractor Training Center
Thank you for the 5-star review! We’re glad you enjoyed the topics and found the presenter knowledgeable and easy to understand. We appreciate you taking the time to share your feedback. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350.
Svar fra Contractor Training Center
Thank you for the 5-star review! We’re glad the continuing education course was easy to access, reasonably priced, and that you received your results quickly. We appreciate your feedback and look forward to helping you again in the future. If you need assistance in the future, please feel free to call us at 888-858-7350 or email us at support@contractortrainingcenter.com. We’re always happy to help.
SCAM!
I just ordered the code book and no where does it state the year being sent! All it says when you order it is them sending you a standard NEC code book. No year described. I thought they would be sending the New 2023 code book since it’s been newly adopted in most states but NO! They send the old 2017! Useless I can’t use this, spent $600 and they say books can’t be returned. I think they are scamming people because they don’t say in the description it will be the 2017 version! Don’t spend your money here!!
28. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Contractor Training Center
Thank you for sharing your feedback, and we are sorry to hear about your frustration. After reviewing your order, we can confirm that the correct books were provided based on the package you selected at checkout. The package you purchased is specifically designed for the ICC G16 exam, and that exam exclusively permits the 2017 NEC code book — no other edition is allowed into the exam room. If a candidate arrives to take the G16 exam with any edition other than the 2017, they will not be permitted to sit for the exam. For that reason, we do not sell the 2023 NEC as part of this package, as it would not be accepted and would put our customers at a disadvantage on exam day. The exam-specific code book included in your package was selected based on the ICC G16 exam requirements, not the general state adoption of the 2023 code. We understand this may not have been clear at the time of purchase and we are always happy to assist customers in selecting the right package before ordering. Please reach out to our support team directly at support@contractortrainingcenter.com and we will be happy to assist you and ensure you have everything you need to succeed on your exam.
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