Customer service sounds kind polite professional and efficient. I had called to inquire if I could get the discount offered for purchasing a year's supply. I was accommodated. I also really appreciat... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It's frustrating that I have to put in everything every time like uploading our Prescriptions Every time. Having to verify the Doctor with every order when those things do not change over the course... Vis mer
I have been using this website/company for a few years now. I always get my orders quickly and accurately. Using insurance is easy and they seem to have decent prices. I appreciate the ability to rene... Vis mer
I was able to find the brand of contacts I use easily, the price was the most competitive of others, and my order arrived WAY faster than expected. I have a very tricky prescription that usually take... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Kontaktopplysninger
Luxottica Place 4000, 45040, Mason, USA
- contactsdirect.com
4,2
Bra
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
ContactsDirect gave me a great price…
ContactsDirect gave me a great price and great service!
31. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
They charged my credit card for shipping that should have been free
They charged my credit card for shipping, after the chat lady said they would "fix" the invoice. The screen for payment when I made my order had free shipping, even for the faster method, but the invoice charged to my credit card was different.
Pretty poor business model, I think.
20. mai 2026
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: CDSocialCS@ContactsDirect.com
Ease of ordering and fullfillment
2. juni 2026
Quick and easy.
2. juni 2026
Easy Online Shopping
Eazy to shop for lenses online, check insurance coverage, apply discounts and codes to the order then ship with confirmation of prescription done quickly to get orders filled and delivered fast! Great packaging, easy effort and overall excellent Customer experience.
15. mai 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Abysmal customer service
Abysmal customer service. Impossible to get a human on the phone. Will not replace defective lenses. Will go back to 1-800 Contacts!
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Customer service was very helpful and…
Customer service was very helpful and pleasant and answered my questions and even helped me get my order processed.
1. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I appreciate you getting my contacts…
I appreciate you getting my contacts ready and sent to my home within a day or two.
1. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Fast shipping and great prices!
1. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The website was very user friendly
The website was very user friendly, and the shipping was insanely fast!! I will be ordering from Contacts Direct in the future.
31. mai 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I ordered my contacts 2 weeks ago
I ordered my contacts 2 weeks ago, used priority shipping and they’re still not even shipped. Not exactly what I’m looking for after I pay almost $400 for my stuff to literally be able to see
20. mai 2026
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: CDSocialCS@ContactsDirect.com
Easy and fast
30. mai 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
The website was easy to use and I was able to upload my prescription and add my yearly allowance easily. I received my contact earlier than expected. Great experience. I will definitely order my futur
Great Experience! Very easy to navigate.
31. mai 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy on line purchase
Easy on line purchase. Adding Insurance coverage was easy. Fast shipping.
25. mai 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy to use but overcharged me
The site was easy to navigate and the process was easy. However, I was over charged according to my insurance so am hoping for a refund of my overpayment.
16. mai 2026
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: CDSocialCS@ContactsDirect.com
An Excellent Choice
ContactsDirect has been a reliable source for my contact lenses. It is easy to find the correct lenses on their website and the order process is very straightforward. Pricing is excellent, especially if you buy a full year of lenses. Delivery was quite speedy as well. Overall, I have been very pleased with my experience.
30. mai 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy ordering and quick delivery
30. mai 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.