ContactsDirect Anmeldelser 3 469

Fast, efficient service; availability of product

Price was the best! It was a very easy process. Delivered promptly.

Very quick order fulfillment time.

The prices were great and ordering online was easy but communication was non existent. We received one email confirming our order and that was it. There was no communication regarding when and if the doctor was contacted successfully, when the order was expected, and no tracking information to track the shipment once it did ship. I never found time with my schedule to call and check on the progress of our order before they closed for the evening. I shouldn't have had to call because there should have been email communications from the company. It also took awhile to receive our order.

Do not buy anything from these scammers. I purchased a years worth of contacts on 5/29. They stated that my prescription had a typo in my name and within 5 minutesI had it corrected and sent back over chat and was told everything was good. Then for some reason they cancelled the order anyways a few hours later at night. I went back the next day on 5/30 to re-order the EXACT same contacts and they were now $150 higher then BEFORE they cancelled the order. So yeah, now I see why it was cancelled. No communication after cancelling the order, just a sorry email with a $10 off coupon.

Well if you didn't raise the price by $150 in 24 hours I guess that $10 off would have been pretty cool :(

Don't be me and waste your time with this scam of a company. Buy from a know vendor that will not waste your time.

**MESSAGED CONTACTS DIRECT AS THEY ASKED AND 6 DAYS LATER HAVE NO REPLY STILL, THANKS, LETS WASTE MORE TIME**

They charge less for the same contacts I used to buy at my doctor's office. They also shipped my lenses very quickly.

Good price on product that was delivered quickly and accurately

I received my contacts quickly and without issue.

Per the facts on the website, the process should involve a review of the selected products against your prescription, at which point, the prescription would govern if there is an error detected. When I ordered contacts there was a discrepancy which was blamed on me for inputting incorrectly (I'm not an eye doctor and expect my selections are reviewed as they indicated) and I ended up getting a high power contact. As they were my only choice having run out, I used them and noted that in my return I would appreciate an extra pair to account for the discrepancy as I'll now have one eye that will be short lenses. I received the updated prescription quickly but not acknowledgment of the issue on their end nor any additional lenses to account for the error so I'll now be short one month in my left eye. Would likely not order from them again.

Very prompt and as advertised

Quick easy & efficient. Thank you!

The prices have gotten out of control. It is difficult to use any discounts. I am looking elsewhere next time.

They came right on time.

Shipping was quick

Fast service, arrived in just 3 days, cheaper price using my insurance

Simple to order online and shipped quickly

Using insurance is easy and convenient

Easy fast and price