Customer service sounds kind polite professional and efficient. I had called to inquire if I could get the discount offered for purchasing a year's supply. I was accommodated. I also really appreciat... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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It's frustrating that I have to put in everything every time like uploading our Prescriptions Every time. Having to verify the Doctor with every order when those things do not change over the course... Vis mer
I have been using this website/company for a few years now. I always get my orders quickly and accurately. Using insurance is easy and they seem to have decent prices. I appreciate the ability to rene... Vis mer
I was able to find the brand of contacts I use easily, the price was the most competitive of others, and my order arrived WAY faster than expected. I have a very tricky prescription that usually take... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Kontaktopplysninger
Luxottica Place 4000, 45040, Mason, USA
- contactsdirect.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

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The prices were great but communication was awful
The prices were great and ordering online was easy but communication was non existent. We received one email confirming our order and that was it. There was no communication regarding when and if the doctor was contacted successfully, when the order was expected, and no tracking information to track the shipment once it did ship. I never found time with my schedule to call and check on the progress of our order before they closed for the evening. I shouldn't have had to call because there should have been email communications from the company. It also took awhile to receive our order.

Svar fra ContactsDirect
All you will get is a apology and a cancelled order and wasted time.
Do not buy anything from these scammers. I purchased a years worth of contacts on 5/29. They stated that my prescription had a typo in my name and within 5 minutesI had it corrected and sent back over chat and was told everything was good. Then for some reason they cancelled the order anyways a few hours later at night. I went back the next day on 5/30 to re-order the EXACT same contacts and they were now $150 higher then BEFORE they cancelled the order. So yeah, now I see why it was cancelled. No communication after cancelling the order, just a sorry email with a $10 off coupon.
Well if you didn't raise the price by $150 in 24 hours I guess that $10 off would have been pretty cool :(
Don't be me and waste your time with this scam of a company. Buy from a know vendor that will not waste your time.
**MESSAGED CONTACTS DIRECT AS THEY ASKED AND 6 DAYS LATER HAVE NO REPLY STILL, THANKS, LETS WASTE MORE TIME**

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Excellent Value
They charge less for the same contacts I used to buy at my doctor's office. They also shipped my lenses very quickly.

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Good price on product that was…
Good price on product that was delivered quickly and accurately

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Svar fra ContactsDirect
Prescription Not Reviewed, Received Wrong Order
Per the facts on the website, the process should involve a review of the selected products against your prescription, at which point, the prescription would govern if there is an error detected. When I ordered contacts there was a discrepancy which was blamed on me for inputting incorrectly (I'm not an eye doctor and expect my selections are reviewed as they indicated) and I ended up getting a high power contact. As they were my only choice having run out, I used them and noted that in my return I would appreciate an extra pair to account for the discrepancy as I'll now have one eye that will be short lenses. I received the updated prescription quickly but not acknowledgment of the issue on their end nor any additional lenses to account for the error so I'll now be short one month in my left eye. Would likely not order from them again.

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The prices have gotten out of control
The prices have gotten out of control. It is difficult to use any discounts. I am looking elsewhere next time.

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They came right on time. I’ve never had a bad experience with Contacts direct
They came right on time.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







