Customer service sounds kind polite professional and efficient. I had called to inquire if I could get the discount offered for purchasing a year's supply. I was accommodated. I also really appreciat... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It's frustrating that I have to put in everything every time like uploading our Prescriptions Every time. Having to verify the Doctor with every order when those things do not change over the course... Vis mer
I have been using this website/company for a few years now. I always get my orders quickly and accurately. Using insurance is easy and they seem to have decent prices. I appreciate the ability to rene... Vis mer
I was able to find the brand of contacts I use easily, the price was the most competitive of others, and my order arrived WAY faster than expected. I have a very tricky prescription that usually take... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Order quality contact lenses online with or without insurance benefits with ContactsDirect. Shop today and receive free shipping with any order of contact lenses.
Kontaktopplysninger
Luxottica Place 4000, 45040, Mason, USA
- contactsdirect.com
4,2
Bra
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful customer service
Very helpful customer service! Sherry helped me two different calls about my script and order. Very polite and answered questions as I needed
26. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Customer service nightmare
It appeared I had received the wrong order so I reached out to try and get it corrected. Three chats and one phone call later I was able to finally determine where the disconnect was and that the order was correct afterall. But in 3 charts sessions, one in which the rep hung up on me, I was told thing that were wrong and/or misleading. It was not until I called and got a person that they cleared up some of the confusion. Just bad customer service overall and all around.
18. juni 2026
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: CDSocialCS@ContactsDirect.com
Easy to order and quick delivery
Ordering was easy and contacts were shipped out quickly.
21. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great customer care and support
23. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy
Quick, easy, and delivered with no issues. Price was similar to any other sources but these were shipped directly to me and actually took my insurance unlike others.
15. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy to order and products came quickly…
Easy to order and products came quickly and were correct
21. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
FIVE Stars!
I was able to find the brand of contacts I use easily, the price was the most competitive of others, and my order arrived WAY faster than expected. I have a very tricky prescription that usually takes upward of 3-4 weeks to receive. What really won me over was that I can use my vision benefits at ContactsDirect. I'm very happy.
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Easy and quick
22. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Difficult 1st Order & Customer Service Availability
It is very difficult to reach a live person on the phone if you are following the prompts. The chat option is not helpful and really doesn't help resolve your issues. When I finally reached a real person, they were very helpful & resolved my problem. It did take 3 or more different attempts to locate/replace our contacts ordered May 22nd but we did finally get them by June 8th. Overall stressful first experience ordering from the company, but if you get the right person to help it works out. The prices seem to be the cheapest if you purchase a 1 year supply & have EyeMed.
3. juni 2026
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to CDSocialCS@ContactsDirect.com.
Love the product
Love the product, ease of ordering, coupons, fast delivery livery.
My daughter told me about CD
I couldn’t be more pleased!.
22. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Always a seamless process
21. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Twice the wrong contacts were sent to…
Twice the wrong contacts were sent to me. I was told that they would not be able to correctly fulfill my order. Sent back the incorrect lenses and am waiting for the refund so that I can purchase the lenses elsewhere. Very disappointing
16. juni 2026
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: CDSocialCS@ContactsDirect.com
Great price and quick delivery!!
8. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Great customer service
Customer service quickly helped in ensuring my “new customer” discount was credited to my order. Shipping was super fast, as well!
21. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Very happy with purchase and shipping…
Very happy with purchase and shipping time. Thankful for sale price. Would be nice if returning customers were given reductions in pricing consistently when ordering/purchasing from Contacts Direct.
15. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
I haven’t received my contacts yet
20. juni 2026
Svar fra ContactsDirect
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. Please submit your information to: CDSocialCS@ContactsDirect.com
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Super quick delivery…
I ordered my lenses and they arrived less than 24 hours after I ordered. Amazing service.
8. juni 2026
Svar fra ContactsDirect
Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.