Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This coffee is absolutely delicious! We got our hands on the impact blend, ground, and have been enjoying it every morning since. It's super rich and smooth in flavour, we're going to try getting some... Vis mer

Vurdert til 4 av 5 stjerner

Great company! Ordered Impact blend coffee. Full of flavour. Just found my new favourite! Delivery was a little slow, but I'm sure it's due to coronavirus and delays with Auspost. Got delivery co... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Super experience with Connected coffee. I love coffee, I particularly drink coffee more for pleasure than habit. Your coffee is tasty and different, it's like having a coffee in a special place spe... Vis mer

Informasjon om virksomheten

  1. Kafferistere
  2. Kaffegrossist

Skrevet av virksomheten

Connected Coffee is a specialty coffee roaster and Social Enterprise that’s helping to end poverty and inequality, one cup of coffee at a time. Every day, over two billion cups of coffee are consumed, almost a billion people live in poverty and countless inequalities continue to persist around the globe. What if every cup of coffee that was consumed each day, contributed to making a positive, life-changing impact for those in need? That’s what we’re doing here, one cup at a time.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

38 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love the coffee

Love the coffee! Unfortunately, due to Australia post issues, it took a while to get to me, but was worth the wait 😊

13. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

I Patricia, glad to hear you love the coffee. 😊 Again, apologies about the delay in delivering the coffee. We're back to normal delivery times now (3-5 business days)

Vurdert til 5 av 5 stjerner

This really was a beautiful Coffee

This really was a beautiful Coffee , a lovely Blend . Fantastic service too

7. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Thank you Yvonne, Glad you like it! Looking forward to sharing more with you.

Vurdert til 5 av 5 stjerner

All good

All good, happy to support. Thanks

6. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Welcome Annette, thank you for your review =)

Vurdert til 5 av 5 stjerner

Connected Coffee 2x bags amazing fast shipping.

Haven't tried yet need a espresso machine but damn fast shipping nice work. Won it too so only needed to tell them what grind I wanted it and also even if not beans you will get.

6. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Thanks Ben, enjoy!

Vurdert til 4 av 5 stjerner

Great company - Impact Blend Coffee

Great company! Ordered Impact blend coffee. Full of flavour. Just found my new favourite!

Delivery was a little slow, but I'm sure it's due to coronavirus and delays with Auspost. Got delivery confirmation in about 24 hours after ordering.

Thank you crew!

4. juli 2020
Logoen til Connected Coffee

Svar fra Connected Coffee

Good on you Fred! Glad you like it. Sorry for the delay on the order. We’re back to normal delivery times now :)

Vurdert til 1 av 5 stjerner

Ordered mid June...hmmmmm. Not yet received

Ordered mid June.... still hasn’t been sent (3 weeks later). Oh well.....got duped I guess

Checked emails again....and clicked on the link to check when it was sent and delivery information. It is still showing at “we are getting your order ready. Come back to check this page for updates on shipment stage”. I have not received any email or update advising of any tracking number at all. Hard to track a parcel when this info hasn’t been provided.

I haven’t made false accusations at all. I haven’t received your product

4. juli 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Hi Vicki, please check your emails. We sent your order via Auspost and a postage confirmation to you on 17 June. We’ll follow up with Auspost to see what’s happened but this is the 1st we had heard that you didn’t receive the package yet.

Don’t think it’s fair to rate us 1 star based on this, do you?

Vurdert til 4 av 5 stjerner

It was pretty good

It was pretty good, but not oustanding

29. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Hi Dx, thank you for your feedback. We'd love to know what we could do next time to make your experience outstanding. If you could get in contact with the team at customer@connected.coffee with more detail that would be greatly appreciated.

Enjoy your coffee! =)

Vurdert til 5 av 5 stjerner

Great service and I enjoyed the coffee

Great service and I enjoyed the coffee! Again thanks

26. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Our pleasure. Let us know when you'd like another fresh batch! Sorry about the delayed delivery. Delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)

Vurdert til 3 av 5 stjerner

we think it's pretty average compared…

we think it's pretty average compared to other roasted coffee.

26. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Hi Fanny, thanks for your feedback.

If you could contact us on customer@connected.coffee with more detail about specifically why you think it's average compared to other roasted coffee we'd appreciate it.

Potentially you're used to a different roast profile, different flavour profiles or coffee that's more suited to the type of brew method you're using. If you could elaborate on your feedback, that would be useful.

Also note, we offer unlimited brewing support for all customers when it comes to choosing the right type of coffee for their particular tastes and brewing method. We also help our customers brew the coffee as best as possible.

Vurdert til 1 av 5 stjerner

Disappointed beyond belief

The coffee took over 4 weeks to arrive. I had won it in a competition. Then l was asked to pay for the coffee. I didn’t pay and l will definitely not be recommending your company to anybody. Actually to opposite, telling people it isn’t worth the wait.

26. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Hi Allison, thank you for your feedback.

You're right, there have been significant delays in getting your order and we apologise for this. As we've already consistently communicated, we are doing the best we can considering that most of our suppliers and delivery services have been delayed during and post COVID-19 restrictions.

In terms of asking to pay for the coffee, we didn't ask you to pay for the coffee. There was an issue with Auspost overcharging for packages and we already communicated to you in advance that we will cover the cost for you.

At no point did we expect you to pay us for the coffee that you won.

The good news is, the delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)

So if you are going to tell people about us, also don't forget to tell them the above points and that we're a social enterprise that contributes 100% of the profit to help end poverty and inequality throughout the globe.

Vurdert til 3 av 5 stjerner

Awfully long time to send a pack of…

Awfully long time to send a pack of coffee.

25. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til Connected Coffee

Svar fra Connected Coffee

Hi Dean, thank you for your feedback.

You're right, there have been significant delays in getting your order and we apologise for this. As we've already consistently communicated, we are doing the best we can considering that most of our suppliers and delivery services have been delayed during and post COVID-19 restrictions.

The good news is, the delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)

Vurdert til 5 av 5 stjerner

I love Connected Coffee

I love coffee, then I found connected coffee. It's indeed life-changing and a must-try. ♥

23. juni 2020
Anmeldelse skrevet uten oppfordring
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Svar fra Connected Coffee

Appreciate the feedback Mae, glad you connected with us.

Vurdert til 1 av 5 stjerner

I’ve been waiting weeks for my first…

I’ve been waiting weeks for my first order. You sent out emails to say it was in the post. Then the other day when I replied to say I still haven’t recieved my first lot, you said it finally when out in the mail the othe other day.

20. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til Connected Coffee

Svar fra Connected Coffee

Hi Raekhel, thank you for your feedback.

You're right, there have been significant delays in getting your order (3+ weeks) and we apologise for this. As we've already consistently explained throughout the delays, we are doing the best we can considering that most of our suppliers and delivery services have been delayed during and post COVID-19 restrictions.

In terms of our communications with you, the day that we sent out your order, was the same day that we notified you via email that we had sent it out.

The good news is, the delivery timeframes are going back to normal. So if you order your next fresh batch of coffee from us, you can expect it to be delivered in 3-5 business days (or 5-7 business days if you're in a remote area of Australia)

We look forward to getting the coffee delivered to you, so you can taste and enjoy it for yourself!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv