Confused.com Anmeldelser 10 561

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Redeemed a £20 Argos voucher, keeps asking me to verify to see the gift card details through one-time code, tried over 20 codes, each time the code seems to be successful, nothing happened when tappin... Vis mer

Vurdert til 5 av 5 stjerner

Quick easy and to use. I got a great price from a reputable and well known car insurance company that my current (now previous) car insurance company, that I’ve been with for 5 years, could not come c... Vis mer

Vurdert til 5 av 5 stjerner

Great price for my car insurance in February but, unfortunately they haven't come up with the free perks yet,or £20 voucher and free coffee yet, but this looks like a common problem reading reviews fr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The site is very easy to use. After getting life insurance quotes on Confused.com, sales consultant Dominic followed up with clear, detailed, and professional advice. He patiently explained the option... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Prissammenligningsside

Skrevet av virksomheten

In 2002, we became the first comparison site. Our purpose? To take customers from confusion to clarity. We’re here to help you find the right product or service at the best price. Let’s face it, insurance and finance can be a bit of a chore, and with all the choice and options, you don’t want to waste time or money. That’s where Confused.com can help. Whether it's insurance for your car, home, van, bike, pet, holiday or something else, we've got you covered!


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

11k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great way to find annual car insurance

Very easy to use to find annual car insurance. Plenty of options to choose from across a wide price range.

30. mars 2026
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Svar fra Confused.com

We're happy to hear that you found it easy to find car insurance and had many options across different prices. Thank you for your positive feedback!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Best prices

27. mars 2026
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Svar fra Confused.com

Thank you for leaving your review,

your feedback is important to us and we are glad to hear you were happy with you results.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 4 av 5 stjerner

Very easy search engine to use and…

Very easy search engine to use and compare quotes and pay

6. april 2026
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Svar fra Confused.com

We're happy that our search engine was easy to use for comparing quotes and making payments. Thank you for your positive feedback.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Easy to understand & competitively…

Easy to understand & competitively priced

2. april 2026
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Svar fra Confused.com

We appreciate your feedback and are happy you found our service easy to understand and competitively priced. Thank you for your review.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 1 av 5 stjerner

Very bad experience the site keep…

Very bad experience the site keep increasing prices everytime i change something and check again and i also forwards wrong information to the insurance provider i select and when i correct that information on providers page the price further goes up, my first min quote was 1100, then after some tries and testing with a few different option i ended up getting 1400 as minimum and when i corrected the infortmation it was up to 1500 that i emded up paying

4. april 2026
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Svar fra Confused.com

Hi Muhammad,

Thanks for leaving your review.

We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is.

We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.

To help figure out why your price has changed, please first check for these common changes:
Did the payment method change from annual to monthly?
Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car)
Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’)

If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly:
Screenshot of the price on Confused.com
Screenshot of the price on the insurer's website
Insurer's name
Date you obtained the quote

We hope this is resolved for you soon!

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

Very easy site to use

Very easy site to use. Easy to look through quotes and see what was available.

3. april 2026
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Svar fra Confused.com

We appreciate you taking the time to share your feedback. We're happy to hear that you found our site easy to use and that you could easily view available quotes.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Very clear and easy and thorough

Very clear and easy and thorough

4. april 2026
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Svar fra Confused.com

We're happy to hear that our service was clear, easy, and thorough for you. Thank you for sharing your positive experience with us!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 1 av 5 stjerner

I won't use again - can't claim rewards or speak to anyone

Confused.com gets costumers by offering rewards which they don't offer on the end.
I was supposed to claim a £20 voucher which you need to claim within a certain time of using the website and you can only claim on the app, which means it forces you to install the app. On the weeks before the end of that period, the app had a fault and said we couldn't claim new vouchers. The app was fine a couple of days after the period had ended. I have contacted them twice about this issue and they don't get back to me. Last email I sent them was 13.03.2026 and their auto reply advised someone will be in touch in 5-7 days. I won't use them again as there are other similar sites who care about costumer experience.

25. januar 2026
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Svar fra Confused.com

Hi Catarina,

Thanks for leaving your review.

We’re sorry to hear you haven’t received your Confused.com reward.

I have requested information from yourself.

If you have not received a response from our rewards team - please contact us on https://www.confused.com/help/contact-us

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

I received quotes based on my needs.

I received quotes based on my needs.
I then selected tge product that seemed best for me. Used your link and purchased the product. Very straightforward.

1. april 2026
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Svar fra Confused.com

We're happy to hear that you found the quoting and purchasing process straightforward. We appreciate you taking the time to share your experience with us.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 2 av 5 stjerner

Price doesn’t match insurance sites

Price shown on the confused site did not reflect that in the actual company web site even though no changes were made from the quote page

1. april 2026
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Svar fra Confused.com

Hi Jackie,

Thanks for leaving your review.

We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is.

We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.

To help figure out why your price has changed, please first check for these common changes:
- Did the payment method change from annual to monthly?
- Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car)
- Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’)

If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly:
Screenshot of the price on Confused.com
Screenshot of the price on the insurer's website
Insurer's name
Date you obtained the quote

We hope this is resolved for you soon!

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

Quick assessment

Quick assessment, great price

2. april 2026
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Svar fra Confused.com

We appreciate you sharing your positive experience with us. We are so glad that you found our assessment quick and our price great!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Quick and easy

Quick and easy

2. april 2026
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Svar fra Confused.com

Excellent review Richard, we are pleased to hear that you are happy with the service you received.

We hope to see you again soon!

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

Confused .com 👍

After using another comparison site I got the same insurance policy cheaper with Confused .com?

2. april 2026
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Svar fra Confused.com

We're happy to hear that you found a better deal on your insurance policy through our comparison site! We appreciate you sharing your positive experience with us.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Confused. Com,Tops.

Easy to get what you need, just purchased my car insurance again through confused.com.thank you,but at the present time I have not received my voucher and Greg's coffee offer,after my purchase of insurance, ps, thank you for finding me the best price,

29. mars 2026
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Svar fra Confused.com

We're happy to hear that you found it easy to get what you needed and appreciate you purchasing your car insurance through us. We're grateful for your feedback and for finding you the best price. It can take up to 14 working days for rewards to be issued after you submit your claim.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Easy to understand and easy to do

Easy to understand and easy to do

1. april 2026
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Svar fra Confused.com

We're happy to hear that our product was easy to understand and simple to use for you. Thank you for your positive feedback; it means a lot to us.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Helpful service

The site is very easy to use. After getting life insurance quotes on Confused.com, sales consultant Dominic followed up with clear, detailed, and professional advice. He patiently explained the options and answered my questions, and made the whole process easy to understand. Highly recommended!

3. april 2026
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Svar fra Confused.com

We're happy to hear that the site was easy to use and that you received clear and professional advice. We appreciate your kind words and are glad the process was easy to understand. Thank you for your recommendation!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Verry easey

1. april 2026
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Svar fra Confused.com

Thank you for your kind feedback Joseph, we appreciate you taking the time to leave us a review.

We hope you return to Confused.com soon!

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

Very easy to compare insurance quotes

Very easy to compare insurance quotes. All my details were there. When I chose a producer and clicked through to their site I didn’t have to enter it all again. Good price - saved £100 on my renewal quote. Only downside is that Confused doesn’t seem to recognise that I bought through them so I keep getting prompts to buy again. Frustrating.

2. april 2026
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Svar fra Confused.com

We're glad you found it easy to compare quotes and saved money. We appreciate your feedback regarding the repeated prompts after your purchase. Following a quote you may receive reminders up to the proposed policy start date. These are safe to ignore or you can unsubscribe within the account settings.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Quote seemed easy to sort

Quote seemed easy to sort, prices were good, so I purchased a policy

26. mars 2026
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Svar fra Confused.com

We're happy to hear that you found our process straightforward and the prices appealing, leading to your policy purchase. We appreciate your feedback!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 4 av 5 stjerner

This is the best way I have found to…

This is the best way I have found to obtain honest reviews

31. mars 2026
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Svar fra Confused.com

We appreciate you sharing your experience and are happy to hear that you find our service valuable for obtaining genuine reviews. Thanks for your feedback!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv