Confused.com Anmeldelser 10 561

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Redeemed a £20 Argos voucher, keeps asking me to verify to see the gift card details through one-time code, tried over 20 codes, each time the code seems to be successful, nothing happened when tappin... Vis mer

Vurdert til 5 av 5 stjerner

Quick easy and to use. I got a great price from a reputable and well known car insurance company that my current (now previous) car insurance company, that I’ve been with for 5 years, could not come c... Vis mer

Vurdert til 5 av 5 stjerner

Great price for my car insurance in February but, unfortunately they haven't come up with the free perks yet,or £20 voucher and free coffee yet, but this looks like a common problem reading reviews fr... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The site is very easy to use. After getting life insurance quotes on Confused.com, sales consultant Dominic followed up with clear, detailed, and professional advice. He patiently explained the option... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Prissammenligningsside

Skrevet av virksomheten

In 2002, we became the first comparison site. Our purpose? To take customers from confusion to clarity. We’re here to help you find the right product or service at the best price. Let’s face it, insurance and finance can be a bit of a chore, and with all the choice and options, you don’t want to waste time or money. That’s where Confused.com can help. Whether it's insurance for your car, home, van, bike, pet, holiday or something else, we've got you covered!


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

11k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The way to go

Ease of use and successful results

1. april 2026
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Svar fra Confused.com

We're happy to hear that our product is easy to use and provides successful results for you. Thank you for your positive feedback!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Competitive quote and easy to place…

Competitive quote and easy to place order

31. mars 2026
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Svar fra Confused.com

We are so glad the quote met your expectations and the order process was simple. Thanks for the great feedback; we appreciate it.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 4 av 5 stjerner

quick and easy to get quote

31. mars 2026
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Svar fra Confused.com

We're glad you found our quote process quick and easy! Thank you for your feedback; we appreciate it.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Competitive Quotes

Easy to use and had a lot of competitive quotes, I purchased my car insurance and will receive a £20 shopping voucher & a hot drink per month from Greggs, so a winner all round!

31. mars 2026
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Svar fra Confused.com

We're happy to hear that you found our service easy to use and received many competitive quotes. We're glad you were able to purchase your car insurance and are looking forward to receiving your shopping voucher and hot drinks. Thanks for your feedback.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Experienced good professional standards

31. mars 2026
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Svar fra Confused.com

We're glad you found our professional standards to be satisfactory. Thank you for sharing your positive experience with our services.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

clear and helpful

30. mars 2026
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Svar fra Confused.com

Hi Ralph,

Thank you for your kind feedback, we appreciate you taking the time to leave us a review.

We hope you return to Confused.com soon!

Ka, Confused.com Representative

Vurdert til 3 av 5 stjerner

A Crazy situation

Crazy - they quote prices then we have to go onto the individual sites highlighted - and then they add so many things as being “add ons” that the new quotes are nowhere near the headlined prices…
I went all the way with Beam even paying the first deposit payment .. and by pure chance asked a closing question -
“So is it the AA Breakdown service i’m with ?” ..
Their site said “Our polcies include breakdown cover”.. as all my previous insurance policies had - and their reply was “Oh its not included we can organise it for you now !! “….
I told them to cancel everything - their price had rocketted AGAIN far past my own company’s renewal quote ..
I wasted about 2 hours on this rubbish .

2. april 2026
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Svar fra Confused.com

Hi Thomas,

I’m sorry to hear you had this issue.

Because you have posted on a review site, we cannot view your specific Confused.com account details here.

To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.

Ka, Confused.com Representative

Vurdert til 1 av 5 stjerner

Confused false Quotes

They provided cheapest Quotes but then due to my age 86 years old these quotes were fraudulent when you TRY to pay for them on their website it’s refused so I contacted and was told I needed to pay with the insurer they refused saying it had to be paid on the comparison site in truth it was a scam and I was over 85 and the cheapest insurance is£3000+its called AGEISM and most insurers and comparison sites are involved in the unfair SCAM

2. april 2026
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Svar fra Confused.com

Hi Eric,

Thanks for leaving your review.

We’re very sorry to hear you had trouble purchasing a policy after getting your quotes. This is certainly not the experience we want for our customers.

We want to investigate this as a priority, but for your security, we cannot discuss account details on this public review site.

My colleague has sent an email to your registered address shortly to gather more information. Please check your inbox (and your spam folder) so we can look into this immediately.

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

Really good

Easy to use and came up with great quotes - cheaper than other comparison sites. Very happy customer 😊

31. mars 2026
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Svar fra Confused.com

We appreciate you sharing your experience! We're happy to hear our site was easy to use and provided great value. Thank you for being a customer.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Good marketing

Good marketing

31. mars 2026
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Svar fra Confused.com

Thank you very much for leaving us a great review Huma. We highly appreciate your feedback.

We hope to see you again soon!

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

Website easy to use

Website easy to use. Quote was less expensive than I expected.

1. april 2026
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Svar fra Confused.com

We're happy to hear that our website was easy to use and that you found our quote to be less expensive than you anticipated. Thank you for your feedback!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 1 av 5 stjerner

Don't use this company, appalling service.

I purchased life insurance through Confused.com and was told after I'd made my sixth payment I would receive my reward. I have now paid 7 payments and still nothing! I have contacted them countless times but keep getting told the same excuse, and it is impossible to speak to someone on the phone! Absolutely appalling company.

UPDATE: 8/4:
Once again I received this reply:
I have reviewed your details and I can see my colleague has raised your query with our Rewards team with the given details.

If you have not received a reply within 5-7 working days, you can contact our rewards team via their contact form: website address

2. april 2026
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Svar fra Confused.com

Thanks for leaving your review as your feedback is really important to us.

I’m sorry to hear you had this issue.

I have reviewed your details and I can see my colleague has raised your query with our Rewards team with the given details.

If you have not received a reply within 5-7 working days, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

I find Confused.Com easier than other…

I find Confused.Com easier than other comparison sites. Less questioning and more go. I have used other sites but got less good results.

25. mars 2026
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Svar fra Confused.com

We're happy to hear that you find our site easier to use compared to others. It's great to know you've had better experiences and results with us. Thanks for your feedback.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Very Straightforward

Very Straightforward, reliable price, easy to use.

31. mars 2026
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Svar fra Confused.com

We're happy to hear our service was straightforward, reliable, and easy to use. Thank you for your positive feedback; it means a lot to us.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Quickly found me the Insurance policy I…

Quickly found me the Insurance policy I needed.

27. mars 2026
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Svar fra Confused.com

We're happy to hear that we quickly helped you find the insurance policy you needed. Thank you for sharing your positive experience with us!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 1 av 5 stjerner

REWARDS CUSTOMER SERVICE NON-EXISTENT

Have recently left a review on here regarding the rewards on confused.com,they apologised and asked me to contact them to sort the matter out.i have emailed them 5 time's,I have asked to open an official complaint and asked if the are covered by a ombudsman.THEY HAVE NOT REPLIED TO ANYTHING AT ALL. Don't get your insurance through them for the rewards because if you have a problem they just ignore you, customer service for the rewards system is none existence,I left my email and Tel number but nothing at all.. DON'T REPLY BY ASKING ME TO CONTACT YOU I HAVE ALREADY DONE THIS.mr William finn 29 eagle's way ca288yj

1. april 2026
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Svar fra Confused.com

Hi William,

Thanks for leaving your review as your feedback is really important to us.

I’m sorry to hear you had this issue.

I have requested further information but I have not received a reply.

We want to investigate this as a priority, but we’re unable to do this on the review site.

Can you please email complaints@help.confused.com so we can look into this immediately?

Ka, Confused.com Representative

Vurdert til 5 av 5 stjerner

All ways a good deal well happy

All ways a good deal well happy

1. april 2026
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Svar fra Confused.com

We're happy you consistently find great value and are pleased with your experience. Thank you for your positive feedback; it means a lot to us.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Easy to use

Easy to use. Data saved from previous year which was helpful. Saved me money.

28. mars 2026
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Svar fra Confused.com

We appreciate you sharing your positive experience with us! We're happy to hear our site was easy to use and saved you money by remembering your data.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

Questioned answered quickly and…

Questioned answered quickly and competative prices at renewal.

31. mars 2026
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Svar fra Confused.com

We're happy to hear that your questions were answered quickly and that you found our renewal prices competitive. Thank you for your positive feedback!

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Vurdert til 5 av 5 stjerner

So simple to use,and compare different…

So simple to use,and compare different companies and prices

16. mars 2026
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Svar fra Confused.com

We're happy to hear that our platform was simple to use, and that you were able to easily compare companies and prices. Thank you for your feedback.

If you need assistance, you can get in touch with our support team via our contact us page:

https://www.confused.com/help/contact-us

Dan, Confused.com Representative

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv