Redeemed a £20 Argos voucher, keeps asking me to verify to see the gift card details through one-time code, tried over 20 codes, each time the code seems to be successful, nothing happened when tappin... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Quick easy and to use. I got a great price from a reputable and well known car insurance company that my current (now previous) car insurance company, that I’ve been with for 5 years, could not come c... Vis mer
Great price for my car insurance in February but, unfortunately they haven't come up with the free perks yet,or £20 voucher and free coffee yet, but this looks like a common problem reading reviews fr... Vis mer
Selskapet har svart
The site is very easy to use. After getting life insurance quotes on Confused.com, sales consultant Dominic followed up with clear, detailed, and professional advice. He patiently explained the option... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
In 2002, we became the first comparison site. Our purpose? To take customers from confusion to clarity. We’re here to help you find the right product or service at the best price. Let’s face it, insurance and finance can be a bit of a chore, and with all the choice and options, you don’t want to waste time or money. That’s where Confused.com can help. Whether it's insurance for your car, home, van, bike, pet, holiday or something else, we've got you covered!
Kontaktopplysninger
Floor 2, Greyfriars House, Greyfriars Road, CF10 3AL, Cardiff, Storbritannia
- communications@confused.com
- confused.com
4,2
Bra
11k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
ExcellentJohn1957 service,easy to use,saved me…
Excellent service,easy to use,saved me £250!
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We're happy that our service was easy to use and saved you money. Thank you for your positive feedback; we appreciate it!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Easy & Simple
Easy, simple, efficient and saved me £200 on a like for like car insurance, with my previous insurer. Thank you. Keep up the good work
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We're happy to hear that our service was easy and efficient for you. It's great to know we saved you money on your car insurance. Thank you for your positive feedback; we appreciate it.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Policy purchased in Jan 26
Policy purchased in Jan 26. App does not work on phone. Keeps timing out. No one to speak to. Clearly, everyone's having a party somewhere else. Reward chased multiple times, fobbed off by AI and standard response. Terrible. Pls contct me.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Thanks for leaving your review.
We’re very sorry to hear you had trouble with the app and claiming a reward.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Dan, Confused.com Representative
Used confused.com for years
I have with Confused.com for years now and find it so easy to check and move to other car insurance.
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We appreciate your long-term patronage and that you find it straightforward to explore options for your car insurance needs with us. Thank you for your feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Extremely helpful and got me the best…
Extremely helpful and got me the best price and product
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We appreciate you sharing your experience. We're happy to hear that we were helpful in finding the best price and product for you.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Quick & easy to use
Quick & easy to use. Detail was good & it made the decision to choose the right cover for me relatively easy.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We're happy to hear that our product was quick and easy to use, and that the detail helped you choose the right cover. We appreciate your positive feedback!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Best priced policy's and great rewards.
Best priced policy's and great rewards.
Easy to do i would use again
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We're happy to hear that you found a policy with the best price and enjoyed great rewards! We appreciate you saying it was easy to do and you'd use us again.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
I wouldn't trust THIS/these comparison…
I wouldn't trust THIS/these comparison sites anymore. Apparently their "cheapest" quote for my house insurance was £711!! I've got better insurance for £219. AVOID, BUYER BEWARE! A Great Reply from a comparison site, that only sends you comparisons that are expensive, not as you would think, would be compatible to average prices or even good quotes, I still say, DO NOT TRUST THESE COMPARISON SITES, THEY NO LONGER SEND YOU COMPARISON PRICES THAT ARE COMPETITIVE. BUYER BEWARE!!!
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Dan, Confused.com Representative
Apalling customer service
After arranging insurance I submitted my claim for the £20 gift voucher that they advertise. I heard nothing from them so I followed up with two emails weeks apart but didn't receive the courtesy of a reply. I have arranged numerous policie over recent years and, having looked at past history I now realise that this isn't the first time that I haven't received the promised voucher. Having looked at other reviews it would appear that not honouring the gift voucher promise is a common fault. I certainly won't be using Confused.com in future and I would encourage any future potential users to seriously consider whether they should trust this company.
9. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Thanks for leaving your review.
We’re sorry to hear you haven’t received your Confused.com reward.
Once you’ve claimed your reward, it can take up to 14 working days for this to show as available on your Confused.com app.
If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs
Dan, Confused.com Representative
Svar fra Confused.com
Thank you for leaving your reviews.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Need more cashback 😂
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Thank you for leaving your review and feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Slow to give rewards , they are keen enough ro get you to take…
They are keen enough ro get you to take out an insurance policy, but not very
helpful when you try to access your rewards.
They are telling me I have no active policies ,when its clearly there to be seen. I think they are wasting away the 60 days in whickh you have to claim a reward. I an sick of being given the run around
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Thanks for leaving your review.
We’re very sorry to hear you had trouble claiming a reward.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Dan, Confused.com Representative
Very useful tool
Very useful tool, couple companies that knew of the other where quite a surprise
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We're happy to hear that our tool is useful for you. It's interesting that you discovered connections between companies. Thanks for your feedback!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Svar fra Confused.com
We're happy to hear that our product is easy to use. Thank you for your positive feedback; we appreciate it greatly!
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Confused.com for car insurance quotes
Simple to use and got some competitive quotes for car insurance,comparing favourably to other comparison sites.Ended up using Confused.com to buy this year's insurance with Tesco.
3. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
We're happy to hear that you found our site simple to use and received competitive car insurance quotes, especially compared to other sites. We're glad you chose to purchase your insurance through us. Thanks for your feedback.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Svar fra Confused.com
We're happy our service made it easy to get a quote and offered good prices. Thank you for your positive feedback; we appreciate it.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Svar fra Confused.com
Thank you very much for leaving us a great review. We highly appreciate your feedback.
We hope to see you again soon!
Ka, Confused.com Representative
reward scheme MUCH more difficult to…
reward scheme MUCH more difficult to access this year...you have to set up a app to claim the reward. Not possible of course if you like me do NOT have a smartphone...had to seek the assistance of my wife !
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Hi Christopher,
Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards.
We understand not everyone has a smartphone. An alternative option is to use a tablet: Our app is fully compatible with most iPad and Android tablets. If you have access to a tablet, you can download the app and use it to manage and redeem your rewards.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
Confused.com, very confused..
I contacted Confused.com Customer Services on the 30th March about an email they sent me regarding claiming my £20 reward, I received the usual automated reply saying my query would be dealt with in 5-7 days.
The query centered around the fact that their system had blocked me from signing into their app to process the reward, I got a popup message advising me to contact the site owner, which i did.
Today, 7th April, I received a nameless reply from Confused.com informing me that they had responded to my query and to login to the app to see the reply, which as said before I am blocked from doing so therefore I am no further forward, no reply that i can see and no reward.
I've been using Confused.com for quite some time, but this will be the last.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Hi Derek,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
Because you have posted on a review site, we cannot view your specific Confused.com account details here.
To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
A busca por preço vs qualidade
A busca por preço vs qualidade que atende as necessidades do cliente foi excelente.
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Confused.com
Thank you for your kind feedback, we appreciate you taking the time to leave us a review.
We hope you return to Confused.com soon!
Ka, Confused.com Representative
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.