Monopoly Events - Comic Con Liverpool Anmeldelser 

I have been attending this comic con since the first one, its been amazing to see how the team have managed to grow to the scale it is today.

My only point for improvement was the knowledge of vital services for the event staff, my friend had a medical issue and it took us to speak to 5 people to be able to get first aid assistance.

Overall we had a great day and look forward to the next one.

I've been coming to Liverpool comic con since 2019. It's great to have a big comic con in the North West of England which attracts huge guests, is well organised and also provides entertainment with an entry ticket rather than having to pay extra. I do however feel that there are a couple of areas which need massive improvement:
- Disability access: I've recently had some health issues which have meant I struggle with queues. Once I bought my entry ticket I requested an access ticket was advised they had sold out of access. This is completely unacceptable, the whole point of access is so that people who have health conditions are able to have 'access' the same as those who do not. How can there be a limit to how many people need help? When advising of this, I was told that they limit access so that the general queue wasn't waiting too long to be seen. As much as I understand this reasoning, surely there is some other way to ensure this? A number ticketing system so that people come back at a certain time? Due to not having access I was only able to cope with going the one day and am still recovering today.
- When exiting the panels in the ICC building we were made exit around the book go to the other end of the third building. Go the whole way around the arena section before we could get down some stairs to then exit into the building and go back up two lots of escalators to be let in for the next panel. Considering I was already struggling with the lack of an access pass it was just ridiculous that everyone then was made to go so far around.
- for major tickets, they only let the person with the ticket queue alone for the bigger guests. I completely understand that a person shouldn't be bringing numerous people with them but surely one other person should be fine. In my case, I rely on my husband to help me when queuing. Considering I didn't have an access pass, this impacted my experience substantially.

As I said, I've been going to this convention since 2019 and do appreciate the effort that was put into them but if I hadn't just gone on the Sunday (there's no way I can cope with the queuing on the Saturday) and if I hadn't only booked half the things I wanted to, this convention would have been completely inaccessible to me.

I love being at Monopoly comic con events. It’s like a second home, my happy place an I tend to come away with many positives and few negatives but here are mine for this years May event:
Positives.
I met my childhood crushes!
I spent all my money on great gifts.
Entry queue was nice and easy on both days.
Met wonderful people and guests!
Great use of the arena and seating!
Fab new props to have a go on.

Negatives.
Again…not a lot of food vendors, probably less than last time with huge queues.
Unorganised queuing for The Hobbits, it snaked from A to C booths! Clear overselling.
Volunteer workers who speak to you like criminals when trying to get in a queue… not the first or last encounter but it’s not on.
Timeslotting…. Either it works well or not at all - headline guests like hobbits reunion and Jay & S.Bob REALLY needed times, just way too long a queue each!

I’d like to think the team take on feedback to learn for the next event, understandibly it’s not always possible.

I loved most of it. The prop builds were incredible and really added to the day. It was so much fun taking photos with them to add to the experience.
I had no problem meeting most of the guests I wanted, however I was and still am very disappointed with my experience meeting Craig Charles.
I paid in advance for my autograph, I booked my time slot in advance, I arrived at his queue 30 minutes before my time slot to make sure I wasn’t late and the queue was huge.
I waited there for 3 and a half hours!
My time slot was 14:35 and I finally met him at 18:00!
I missed the guest talks I wanted to see, I didn’t get to see everything I wanted to and I couldn’t look around the stalls to buy things. All because I had to wait in the queue. And if I left and came back then I would have to rejoin the back of the line and possible not even get to meet him.
I felt like a lot of my day was wasted.

I also did not appreciate the prices of some guests being higher than originally advertised online. It wasn’t easy to budget with price hikes on the day.

An amazing event one I've been attending since day one and it's grown from strength to strength and the organisation for an event this size is brilliant and the staff bend over backwards to make you feel safe and looked after. Plus they have the most insane cupcakes in the world there 😁

I have been to many comic cons, and this is definitely one of the best organised I've been too. The staff were very friendly and helpful. I can't fault them. The family fully enjoyed it too.

The photos with sets where free, that was fantastic. I can't fault it. Thank you for a brilliant day.

I work in events and I was horrified. Honestly, this was the worst convention I’ve ever been to. It ended up being stressful and miserable after paying a fortune.

Extremely bad management of the queueing for photos in D / E area. Queues so long they were snaking around the whole floor, stewards getting angry at people. So many upset and livid visitors who had paid and got turned away because you couldn’t organise a few simple queues. Fans actually started organising themselves into a particular queue for Mark Shepherd because 3 celebs were all within 10 mins of each other and the mix of fans stuck in the same aggravated and messy line.

Another issue was food. Considering security were so tight on stopping people bringing food in because of the vendors, there were no vendors there! Unless you wanted a donut, the only place to get food were the 2 stalls that did hash brown bites for a tenner?! Disgraceful. Hardly anywhere to sit as well. Everyone sat on the floor trying to eat.

The layout of the merchandise (as well as the poor selection) was awful. Too close together for the amount of tickets sold. Swathes of crushing crowds all trying to look at the same thing, no room for disabled people, everyone getting irritable. Myself and family gave up and didn’t buy anything.

Won’t bother next time. Spent a fortune on unhappy memories.

The timeslots worked better than last year, but I was fortunate enough to be diamond pass too and this helped a lot.
The Andy Serkis queue was not managed well at all down at the front. The woman did nothing to organise it better even when told about the mess it was. The poor guy trying to tick names off the list was run ragged.

It seemed a bit of a shambles in that area for queues. The staff that were showing diamond pass people to the queues were in all honesty, useless.

It was oversold and the diamond passes were definetly oversold.

Other than that great selection of guests and the usual props. The wrestling was really good.
The arena was a great addition tbh especially for seating.

I have been to several conventions over the years, this one especially, and in the past it's been fantastic. This one? I was severely disappointed.
They definitely oversold on guests, with queues not being properly managed either. I saw people in front of me getting 20 items signed which held the queue up badly. Staff weren't sticking to timeslots and I also saw a few people skips queues by entering the diamond pass queue without having a diamond pass. They were even letting people join the queue as normal when they hadn't prepaid, it was utter chaos!
Vendors themselves, when I wasn't queuing for well over an hour per guest, were disappointing. It was the same stuff I've seen countless times, pop figure stands, plush/soft toy stands, mass produced prints, etc. They did have a few self published authors and lesser known artists which was refreshing but that was it.
Getting around the venues was alright, blue area was fine but to get to red and green was a nightmare. At one point I was trapped in a crowd by the escalators as staff had stopped people from entering/leaving. At that point there was only 1 exit and 1 entrance at the same doorway, for both green and red are which put together are huge! So dangerous and I felt very uncomfortable!
Overall, I think in order to improve they need to not oversell guests (stop making the guests needing to skip lunches and breaks just to get through everyone!), have staff keep strict rules to queuing including timeslots/passes/prepaid/not paid, have a maximum on how many items you can get signed per person/per guest and organise better exit/entrance routes.

I’ve been to roughly 10 comic cons ran by monopoly. The last two have had some really huge stars that obviously a lot of people want to see. Those that book time slots preorder tickets are not priority, meaning those that turn up get seen before those that have paid and have time slots leaving us unable to see our favourite film/tv stars. It not only leaves us frustrated but I imagine those guests that fly in from all over the world. Those that do pre book tickets should be given priority and each guest should have a time slot for those that on the day take decide. This was by far the biggest and busiest we have seen it. Couldnt move round stalls as it was far too busy. I get it’s a business they want to pack us in but it was very hot leading to some people fainting. Add this to the hours of queues doesn’t make it enjoyable. Love the fact everyone is there for the same reason and the costumes are amazing. Some of the staff are great and helpful others clearly are just as frustrated with how it runs. PLEASE PLEASE Monopoly look at how the tickets for guests are done, two years running it’s been over sold.

This was our second visit to Liverpool Con & although it was much better organised than last time we actually struggled to fill our time with things that interested us. We had early entry at 8.30…. By 11.30 we had seen all of the attractions, browsed all the stalls & done our autos. This was mainly because there wasn’t any guests that my son was interested in seeing

My biggest recommendation would be to have more diversity in guests, more current & relevant guests to appeal to the younger crowds

I also feel like the headliner panels should be on both days - we missed out this year because they were both Sunday & we only had Saturday entry

Saturday was far too busy to be functional. The amount of people in queues for red dwarf was astronomical, and the organisation in the red building was awful unfortunately. Next time, there needs to be better organisation and a way to split diamond passes from general admission so the number of people in one queue isn't as ridiculous. Or the simple answer is don't oversell tickets. Just because the venues CAN hold x amount of people, doesn't mean they should. Functionality and safety is far more important than cramming as many people in as possible. Due to queues and the chaotic foot traffic I only had time to meet 2 guests, one of whom I had to queue for almost 3 hours!

Completely honest review given it was my first comic con. Absolutely incredible the level of star you were able to get for the con and I want to thank you for getting my dream guests from LOTR! From the outside the planning and time slots etc seemed like a really good idea however due to the fact that most guests were oversold massively and the lack of queue management this meant that most of that hard work in organising time slots became fairly useless. I did spend most of the day Saturday queuing so I didn’t see everything unfortunately however what I did see was incredible including all the cosplays people put so much effort into creating.
Even though I spent the majority of my time queuing I can honestly say I would do it all again if it was for the level of celebs you got this time round.
A few notes for the improvement are:
1. Queues need to be better managed for time slots as you had so many people turning up whenever they wanted without staff checking they had the right time slot.
2. Not overselling guests as this became a huge issue given that multiple people across social media have said they are owed refunds and guests had/chose to stay after their scheduled finish times to make sure people didn’t miss out. Nobody is expecting to get a few minutes with each guest but when the majority of guests run over every time slot theres clearly a problem with too many people having tickets, some sort of actual limit on tickets for guests whereby no more will be sold after this point should be enforced and that includes pay on the day if a guest reaches their limit then no more should be sold regardless of attempting to make more profit.
3. Staff/Volunteers should be trained the day prior to the event so that everybody is on the same page and nobody provides contradictory information during the event.

Other than the above suggestions. I’m looking forward to the next and seeing the improvements made

Posted on Facebook that you could bring in bottles of water. Then security were forcing you to remove the lids, so you couldn’t actually bring any water in with you because you’d have to carry open bottles.

Rude staff. Was shouted at by staff for wanting to leave through the other side of the building for accessibility. Kept screaming at me and made my partner cry.

Was told on social media that no branded food could be brought in. Then found out they had their own stall, that they were selling their own £4 soft drinks and other obscenely marked up items.

Extremely limited food options.

Terrible queue organisation. Allowing people to pay on the day that got priority over those who paid in advance for autographs

They can’t take criticism and always delete comments off their socials and never address the issues.

Overall had an enjoyable time at the event and loved meeting some of the guests but the experience was hindered by the fact disabled access tickets were sold out so my disabled partner had to stand for long periods of time in queues which was very painful and discomforting for her. What made matters worse was then seeing no queue for the disabled access which raised the question to us as to whether these were actually sold out or not. A different system is required for the disabled access as selling a certain number is not the best way as disabled people suffer for this.
The lack of seating was also a problem for my disabled partner as she can not get down to the floor.

The security was an another issue which we encountered. We did not bring any branded drinks as per it being stated they weren’t allowed so for our child we brought juice in a drinks bottle for him but we were told this was not allowed and it got poured away to then go into the centre to find no suitable children’s drinks to buy as it was only cans available.

Amazing convention as always. Monopoly Events have put on some of the best conventions and has given my partner and I loads of great experiences. Always have a blast at the comic cons. A few things however I think could be looked at to make the experience even better is:
- Check people's timeslots.
- Lots of the staff were lovely and helpful, however some staff members created some unnecessary problems. For example, being guided to another set of stairs even though the staircase we were at had only two people walking down. Also some staff asking if they accept Scottish notes. Scottish notes are legal tender and we had specifically brought cash from home to use. It was an awkward and unnecessary experience.
- Some of the guests being oversold and some people missing out who had prebooked.
- Prepaid people should have priority over pay on the day. We had prepaid for both kevin and Jason, however the queue for kevin was so long and we worried about missing out on Jason. When we approached a member of staff they told us we'd just need to decide who we want more. Many of the people in front of us were paying on the day, so i didn't think it was fair that we'd have to miss out on meeting one of them and lose our money when we had prepaid because others decided to spontaneously get an autograph that day.

Amazing 1st Comic Con experience.
This was a birthday gift for my teenage daughter who is a massive Supernatural fan and of course she had photos with Jared Padalecki, who was absolutely brilliant with us and re-did the photo after I mentioned that her collar had come up over her face. Just a shame the schedules we're not put out before the tickets went on sale as I would have booked for the Sunday not the Saturday so we could have gone to the Supernatural panel to. And for me I loved all of it being a fan of most of the show. The stalls were great and varied. And the set designs were brilliant. Loved how it was spaced out over the 2 sites as it gave us a little breather from the crowds while walking between. And the effort people put into their costumes was amazing!!. The only little thing to complain about was the people checking bags. We had stopped over in Liverpool the night and we're going home after our day there so we had only brought our backpacks to put our stuff in so we wouldn't be carrying loads of stuff around all day and they literally were taking deodorant, toothpaste, half bottles of pop, packets of chewing gum, emptying out reusable water bottles, and many more things that was just pointless.
Would definitely recommend it to others to go and will definitely be watching out for 2024s event 😁

Overall, I absolutely loved this weekend. Meeting the Shadowhunters cast was a dream come true for me as the books have been a massive part of my life for over 13 years, so it was a no brainer for me when Dom and Matt were announced that I’d be flying from Belfast to meet them. Also having all four Hobbits and Orlando Bloom, again it was a no brainer. In saying that, the queuing systems for literally every guest were a nightmare. No one checked pre-booked tickets in the non headline guests queues, meaning a lot of pay on the day people were ahead of not only prepaid people, but also diamond pass holders, which is a joke to say the least, especially when these are people who have probably prepaid for other guests too and needed to make it to other time slots. The Orlando queues were just not fit for purpose in the slightest. I booked an autograph for 12:20pm on the Sunday, and from experience with meeting Ian Somerhalder at NI con last year, I knew I wasn’t getting to meet Orlando at exactly 12:20pm, but it was chaos. Joined the queue at 12:10pm as there was only one queue at this stage, and assumed this was the right one as surely 10 minutes before my time it should’ve been. Got to the front to be told no this is the photo queue and to go back out and go to the back of the same queue, not a different queue, and start over again to be back in for 12:20pm. 5 minutes later, we were back at the top again. We asked a member of staff what was going on, and were rudely told we were in the wrong queue and needed to move to a different one, which was not marked anywhere. That was the only staff member who knew there were two different queuing systems for Orlando and where they were, no other staff member had a clue. This needs to change as it’s unfair that we are expected to just know which queue is which when there are no markings and no staff member to direct people to correct the queues, surely it wasn’t out of the ordinary to believe anyone who booked a photo for 11:40am to only start queuing at 12:20pm?
The same was an issue with the LOTR panel. Assumed the queue as the escalators was to get upstairs for the panel, so we joined it, complete unaware that the other half of the queue was outside. We were rudely told by a staff member “you’ve just bypassed 30 other people to get into this queue, get outside and go to the back.” Again, how are we supposed to know? No one was guiding people or saying the queue continued outside? The staff either need to be trained better, or they need to start bringing staff in who actually have experience with these events instead of relying on volunteers who are clearly just there to get a glimpse of the celebs. That said, we had a great day, and they layout was certainly better than before, but the staff and queuing systems seriously need to change before I would consider paying the money for flights and accommodation to attend again.

Second time at Liverpool Comic-Con, first time meeting guests and loved every second across the weekend. Every member of staff I spoke to was friendly and really helpful (especially with meeting guests across different buildings).

I bought a diamond pass for the weekend because of all the LOTR guests and pre-con struggled to find much on social media of how beneficial they actually are, but can 100% say they are worth the money if you are meeting multiple guests each day and can afford to do so as it saves a LOT of time. That being said, my girlfriend was only meeting one guest so had general entry, but still managed to get through to see Jared in about 20 mins for an autograph/chat in her time slot.

I know that the diamond passes and guests can get pretty expensive, especially if you want photos, autographs etc. from multiple people, but you can still have an amazing time just wandering around the three buildings like we did last October on the Sunday. There are loads of stalls, live bands/shows, props/sets that are free to take pictures with and cosplayers who are happy for photos, so if you are on the fence about going, maybe get a day ticket for the next one and just go and see what it’s all about without committing a lot of money (although a warning you may end up getting hooked like we did!).

We’ve booked tickets for the Scotland Con in Edinburgh, so counting down the days!

It was phenomenal. For my first con ever, Im happy to have this be the first one for me. The attractions were awesome, the people were lovely and kind and the guests were awesome.