First time trying ColorTree, product arrived punctual and on time. Eager to see how well it stays up without tearing from wind & rain.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The tarp arrived promptly and is just what we were looking for. We attached it to a wooden shadowbox fence to keep neighboring dogs' noses from going through. It seems sturdy and looks appealing!
I have been trying to return a shade covering that did not work from me. I submitted a request and you acknowledged you got it and said additional information would be forthcoming to execute the ret... Vis mer
I don’t write many reviews, but Victor C. at ColourTree earned this one. I originally ordered a standard sail shade that arrived exactly as ordered and was excellent quality, but after seeing it... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Turn Your Backyard Patio Into An Oasis Of Comfort And Relaxation. Widest Variety of Sun Shade Sail Colors & Sizes. Lowest Prices Guaranteed. Free Shipping. Special, Custom Sizes. Lowest Price Guarantee. Made In USA. Free Shipping. Styles: Standard, Waterproof.
Kontaktopplysninger
515 Yorbita Rd, 91744, La Puente, USA
- 6265408389
- colourtreeusa@gmail.com
- colourtreeusa.com
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Bad Customer Service/Manufacture error
Fast shipping, quality product, and affordable. Return policy for a manufacturer error was not accepted with all necessary photo proof and measurements issued. Ordered 6x12 privacy screen, received 5.5x11.5 when stretched to full capacity. Customer service kept beating around the bush for a replacement, return label, or refund. I was looking to purchase hundreds of dollars of privacy screens, but this turned me away.
ColourTree was super easy to work with
ColourTree was super easy to work with. We needed a custom shade and the design of our project kept changing. The designer that we worked with was very patient and always quick to respond. The delivery was faster than advertised, and quality was exactly what we were looking for. The shade was a little pricey (to be expected with a custom shade), but I honestly couldn't be happier with the purchase.
2 sails
I ordered 2 of the triangle sails and they are wonderful, great material and good price. I plan on ordering more.
My sail had ripped in a corner
My sail had ripped in a corner. Called and received a replacement free with in a week.
I made a warranty claim for a bent sun…
I made a warranty claim for a bent sun sail pole.I gave all the information that was requested, and within a week I had the damaged section replaced. They honored the warranty and I will be a return customer.
We purchased a Super Ring Sun Sail from…
We purchased a Super Ring Sun Sail from Colourtree last year in May 2024. We really enjoyed the shade it provided but we paid quite a bit of money for it to already start tearing. We literally had for just over a year. They claim on their website that they have a very good warranty especially for the item we purchased it should be under warranty for 5 years. What they do not specify on their website is that if you custom order an item it surely cost a lot more but you have no warranty whatsoever. If the quality of the item was as good as they say and charge you for then it wouldn’t be a problem. I will never buy from this company again or recommend anyone to buy from them ever.
Does not respond to warrantee claims or emails
Purchased a "Rectangle Super Ring - Heavy Duty, Super Durable Sun Shade Sail" in Feb 2024 with a "full 5 year warranty." Used for 1.5 summers and the fabric is deteriorating (becoming brittle) and developed multiple rips. Submitted a warranty claim with receipt and pictures and followed up with three emails - 10 days have passed with no contact from the company. Zero response is not acceptable!
pretty pictures But not as expected
product was delivered on time but it does not appear to be the correct color and material is thin and not good for being outdoors in all types of weather. I did not hand it up because quality is not what i expected nor is the color true to the website.
I can not recommend and will be purchasing a higher quality product from another company.
Even if product is unused, still in new bag /box they do not provide a return label so you have to figure out how to ship it back and they then charge a return fee.
Free Sample
I ordered a free sample of the Super Ring Shade Sail from ColortTree. It arrived in a reasonable amount of time and the company kept me aware of the tracking info. Once received, the sample seems to be of exceptional quality! I am deciding the on the size and color and plan on ordering vey soon. In addition, I will probably order a pergola cover as well!
Rectangle / Square Sun Shade Sail Winch Installation Complete Hardware Kit × 2
Great product. Even ordered two more for future use. Most impressive is the hook option on winch allowing you to disconnect and move without removing all screws. I use eye bolts to hook opposed to screwing bracket with six screws, hard screwing if mounting on steel post. Eye bolts are more secured. Frank
Customer service is amazing!
Customer service is excellent
The quality of the product is terrible, because even though it says 3 year warranty, it only lasts 1 year. If something says 3 year warranty, it should last about 5 years. Customers service is excellent, hassle free. I bought 4 sun shades, and all 4 were replaced.
Buyer beware this company only wants…
Buyer beware this company only wants your money. They are not interested in answering their phone or returning your phone call. A shipping label was created over a month ago and the product has not shipped. Home depot gave me the company's number to call and they will not answer their phone and they will not return any calls Buyer beware!
Really love the quality and price work…
Really love the quality and price work well for my oriject
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