CO2 YOU Anmeldelser 

1 791
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Vis mer

Vurdert til 5 av 5 stjerner

I’ve had a great experience with CO2 You. They’re always really responsive and helpful whenever I have any questions about my subscription or deliveries, and everything has been very easy to man... Vis mer

Vurdert til 5 av 5 stjerner

CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Vis mer

Vurdert til 5 av 5 stjerner

It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 70 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 791)

380 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Environmentally friendly fizzy water

A more environmentally friendly way to enjoy sparkling water than buying the 2L bottles from the supermarket. The delivery system has worked fine for me. It usually takes just a couple of days from the last cylinder running out to getting 4 new ones.

6. august 2026
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Svar fra CO2 YOU

Thanks for taking the time to leave us a review Ian. Right from the start we wanted to offer a more sustainable way to enjoy sparkling water, so it's great to hear that our service is nailing that for you. Together, we've helped to prevent over 60 million plastic bottles from ending up in landfill! Thanks for being a valuable customer, and enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Great service

Great service. Easy and prompt communication if need to alter delivery date.

6. august 2026
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Svar fra CO2 YOU

Sounds like everything's working seamlessly for you Sue, enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Valued customer

I have had some issues with the bottles but everything is always dealt with professionally and promptly.
The staff have all been lovely to deal with and always make you feel like a valued customer.

16. juli 2026
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Svar fra CO2 YOU

We're so happy to hear that our customer service team are able to support with any of your issues or questions! Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Bubbles on the double! No trouble!

I have been using CO2You to source my CO2 cylinders for a couple of years now. Always been friendly & professional. great communications re charge dates & delivery & flexible enough to postpone if you're not ready to have your cylinders collected. I'm disabled, so having delivery & collection from my doorstep is a game changer for me, especially when I'm too unwell to go out. Their courier of choice, DPD have always been reliable too.

6. august 2026
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Svar fra CO2 YOU

Hi Shirley, thanks so much for taking the time to leave a review and share your experience with CO2 YOU. We're thrilled to hear that the doorstep deliveries and collections are working seamlessly for you, it's exactly the service and quality we set out to provide for our customers. We're happy to have you as a customer, enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Supply from CO2 for you is infinitely…

Supply from CO2 for you is infinitely less complicated than SodaStream. The delivery and collection service is absolute brilliant!

6. august 2026
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Svar fra CO2 YOU

Thanks so much Paul, it's great to hear that you find our doorstep deliveries and collections hassle-free and seamless. We're happy to have you as a customer, enjoy your bubbles 🫧

Vurdert til 1 av 5 stjerner

Take money but don't deliver

Paid £90 to this outfit months ago for product which never arrived. After many telephone calls delivery van arrived today but driver not authorised to deliver unless he could pick up one of the canisters we had never received in the first place. The company appears to have no effective administration to deal with problems if they arise. May need small claims court to get money back.

6. august 2026
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Svar fra CO2 YOU

Hi Judith, we raised an investigation into this on our end and are relieved to see we've been able to resolve this issue with you and provide a solution. We completely understand your frustration though, and it's not how we like to see operations running at CO2 YOU so we've used this to improve communications and resolution going forward. We're really sorry this happened, and we hope that once resolved the delivery and refill services run far more smoothly for you. Should you need further assistance in the future you can reach our customer service team via email, WhatsApp or on the phone. Thank you for taking the time to share your feedback, and your patience as we resolved the matter.

Vurdert til 5 av 5 stjerner

Really enjoyed seeing a bicycle powered…

Really enjoyed seeing a bicycle powered delivery van for C02 delivery. Updated to the hour on delivery time. Nice touch and well done

5. august 2026
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Svar fra CO2 YOU

We're so excited to hear that our new Bubble Heads driver on our electric delivery bikes have delivered your order Geoffrey! We've recently launched this service to manage customer deliveries ourselves and improve the experience, we hope to be able to expand this service further afield over time too. Great to hear the live tracking worked seamlessly too. Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

After sodastream failed to dispatch my…

After sodastream failed to dispatch my order after over a week, I found out they were owned by pepsico and have a bad reputation for mistreating palestinian workers. This subscription is very slightly more expensive, but a more ethical choice and the service was quick and the website easier to understand than sodastream's

25. juni 2026
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Svar fra CO2 YOU

Thank you so much for taking the time to leave a review for us Gordon, and we're really happy to hear that as a company we align with your values too. As a small UK business, we want to continue delivering a superior service and our customer's feedback is so valuable. Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Great value for money

Great value for money - I at least feel I am contributing to my health by drinking more water because it is so quick simple and easy to make up a litre of sparkling water. Nice looking kit too. The gas exchange is really helpful to make sure I will always have sparkling water available without lugging gas cylinders everywhere - very cost effective too. I am glad I got this and so would anyone else. Finally I think the customer service has been excellent.

1. august 2026
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Svar fra CO2 YOU

Thanks you so much for taking the time to leave this review and share your experience with other Elayne, we're really happy to hear that everything's working so well for you. Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Superb service

Superb service, great customer support . Fairly priced :)

24. juli 2026
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Svar fra CO2 YOU

Thanks Stephen! Great to hear your love the CO2 YOU services 🫧

Vurdert til 5 av 5 stjerner

The service is fantastic

The service is fantastic, 4 fully charged cylinders arrive 2 days after you order them. I have set up for a scheduled replacement service, if I need to order early it is no hassle and no fee for early order, just gas delivered in 2 days. The service is great value, and customer service is excellent. I would highly recommend using CO2YOU.

3. august 2026
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Svar fra CO2 YOU

Thanks Tosh! So glad our subscriptions cylinders are working out so well for you 🫧

Vurdert til 5 av 5 stjerner

Great company and customer service

Great company, easy to use and the customer service is genuinely exceptional. Real people who are friendly, helpful and reply really quickly. Only thing I would like is a "pay as you go" option so you can return canisters and refill without a subscription (with a bit of a discount compared to the one off price!) but honestly I can't complain at all.

31. juli 2026
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Svar fra CO2 YOU

Thanks for taking the time to leave us a review Zachary, and we're thrilled to hear how highly you rate our customer service team. We know how much our customers value being able to get onto people directly, so we're glad the service is helpful! Thanks for your feedback on pay as you go too. Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

So i have to be fair

So i have to be fair, after a rocky start and poor service, I went to Co2 you with an issue today, we have a subscription for screw fit bottles, the soda machine broke and we have replaced it but the bottles are push fit. Customer service were fantastic this time around and have agreed to simply swap the bottles over on Monday to Push fit no issues at all.
So today I am impressed. Lets see if DPD mange to get the delivery right this time. But i have to be honest, much better service today.

31. juli 2026
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Svar fra CO2 YOU

Hi Steve, we're so glad our customer service team could help switch your cylinders over to match your new machine. Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

This is an excellent service

This is an excellent service, ensuring we always have a supply. The collection and delivery service is well managed and communication to delay the next delivery is possible, if needed.
I would thoroughly recommend CO2 YOU.

29. juli 2026
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Svar fra CO2 YOU

Thanks Sara! It's great to hear you're finding the service super easy and convenient. Enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Fantastic flexible company

Fantastic flexible company. So easy to deal with and you can even place and modify orders via WhatsApp. If only more businesses were as easy to use as this.

29. juli 2026
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Svar fra CO2 YOU

Thanks so much for taking the time to leave us a review Kierin, we're really happy to hear the hassle-free deliveries are working so well for you. Enjoy your bubbles and thanks for being part of our community 🫧

Vurdert til 5 av 5 stjerner

Excellent service

Great delivery service, great company.
Such a simple but highly efficient delivery and collection process and excellent customer service!
Highly recommended.

10. juli 2026
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Svar fra CO2 YOU

Thanks for taking the time to leave us a review Julie, and we're so happy to hear that the hassle-free deliveries and doorstep collections are working seamlessly for you. Enjoy your bubbles 🫧

Vurdert til 4 av 5 stjerner

Once I got through to a human being it…

Once I got through to a human being it was great. They need to ditch the Bot, you only get in touch with customer services if you have something different to deal with.

23. april 2026
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Svar fra CO2 YOU

Hi Hamish, thanks so much for taking the time to leave a review and we're glad our customer service team could support your query. As you've experienced, we use a combination of human and AI support to make sure we can efficiently support our customers in a timely manner. It sounds like it took a little too long to be escalated to one of our in-house team with your query, and that's something we can improve on going forward - so thank you for sharing this feedback. Enjoy your bubbles! 🫧

Vurdert til 5 av 5 stjerner

Excellent customer service and product

Excellent customer service, great product, far better than any rival products. Happy to recommend.

6. juli 2026
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Svar fra CO2 YOU

Thanks so much for taking the time to leave a review, and we're so happy to hear our hassle-free deliveries are working seamlessly for you. Enjoy your bubbles!

Vurdert til 5 av 5 stjerner

Great customer experience

Whilst looking for a more sustainable solution for renewable CO2 cylinders we were recommended to try CO2 You. It was great to their website that provided options that met our need for cylinders to be ordered as required, and that the cylinders could be reused rather than sent to recycling centres. It was also wonderful to find out that their delivery method was also sustainable. Our delivery arrived on time and we were assisted in also being able to arrange the collection of our empty cylinders that were previously difficult to recycle.

9. juli 2026
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Svar fra CO2 YOU

Thanks for taking the time to leave us a review Phillip, and we're so happy to hear that our sustainability principles stand out to you. This has been foundational to how we've built the business, but we know it's important to our customers that sustainability isn't at the compromise of convenience. Thanks for being part of our Bubble Head community!

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