CO2 YOU Anmeldelser 

1 791
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Vis mer

Vurdert til 5 av 5 stjerner

I’ve had a great experience with CO2 You. They’re always really responsive and helpful whenever I have any questions about my subscription or deliveries, and everything has been very easy to man... Vis mer

Vurdert til 5 av 5 stjerner

CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Vis mer

Vurdert til 5 av 5 stjerner

It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 70 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 791)

380 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Always deliver on time, low cost and with a smile

CO2 YOU is a great business. So much cheaper than "you know who". Customer service is second to none and any questions they are always quick to respond. If you are looking for low cost fizz than this is the way to go. I am never disappointed by their service, they always deliver on time and with a smile. I wish more businesses had your model. Thanks

22. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Wow thanks Debbie! We're thrilled to hear this, and it's great to know our hassle-free deliveries are working so well for you. Thank you for taking the time to leave us a review, and enjoy your bubbles!

Vurdert til 5 av 5 stjerner

Just started using them

Just started using them, has my second delivery all good excellent service so far.

22. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks for taking the time to review us Ian, and it's great to hear the doorstep deliveries and collections are working seamlessly for you. Our customer service team are just an email away if you need any support at any point. Enjoy your bubbles!

Vurdert til 5 av 5 stjerner

Excellence personified

Excellence personified. Able to re-arrange delivery day with no issues. Ease of exchange. Knowledgeable delivery driver.

2. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks for taking the time to leave us a review Abigael, we're very happy to hear your delivery was hassle-free and straightforward. Enjoy your bubbles!

Vurdert til 1 av 5 stjerner

Gaslighting instead of customer service

Edited after response - they’re glad I had to end my holiday sooner to get home in time to get the gas I asked not to be dispatched until 2 days later. I’ve found a cheaper no subscription service that lets me control when I get my gas replacements, so as soon as I’ve worked through this gas, I’m cancelling.

After an initial issue with the delivery guy unpacking the bottles prior to delivery, I have been happy with the convenience of the deliveries until this time. The system is that you get a WhatsApp message to ask if the dispatch date is suitable (initially I assumed this was the day I would get the bottles, however, they have always arrived between 1 and 3 days later. If you click yes, that’s the job done - you get an email to let you know the bottles will be on the way on the specific date. This time, however, the date didn’t work for me as I was going to be on holiday. I clicked no, expecting to be offered an alternative, however I had to log into my account to change the date. I did so. I then got an email saying the bottles would be on the way on the original date. I wrote an email to the company and explained the problem but was told that it would be OK, I would receive the bottles on the day I’d selected. I was slightly (rightly) concerned, but figured they knew what they were doing. I then got an email on the morning after the ‘it’s on the way’ date saying the switch would happen that day. Luckily the last leg of the holiday was close enough for us to get home in time.

I wrote to complain about the mess and was first told it was the delivery company who were in error, and most recently the company are blaming me because in the midst of my holiday I used the word delivery instead of dispatch. The fact that I explained the process seems irrelevant. It seems they specialise in gaslighting as well as selling gas.

17. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Hi Jo, thank you for taking the time to share this feedback and we're sorry to hear this has been the experience. This isn't up to scratch on our part, and it isn't the service we want anyone to have. We're going to use this feedback to review our steps and ensure you (or other customers) don't experience this in the future. Hassle-free deliveries and collections from your doorstep are our core principle at CO2 YOU, so getting this right every time is imperative. We're relieved to hear that you were back in time to receive your delivery, and we hope you enjoy your bubbles 🫧

Vurdert til 5 av 5 stjerner

Really good customer service

Really good customer service - helpful and knowledgeable.

6. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Hi Cordelia, thank you so much for taking the time to leave us a review and sharing your experience. We're thrilled to hear our customer service team were supportive. Enjoy your bubbles!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, reliable and flexible delivery of a good product. No complaints at all. Thanks.

13. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Great to hear Emma! We're glad the hassle-free deliveries and our customer service support are working perfectly for you 🫧

Vurdert til 5 av 5 stjerner

Customer service is a 10/10

Customer service is a 10/10. Product is a 10. Small, independent and local is win.

Thought I had issues with the gas cylinders itself, which they informed me on what to check (gas bottles being x weight + seals of machine). Turns out the seals of the bottles had gone missing.

The fact they reached out to find out why I was not satisfied is good CX.

9. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks so much for taking the time to leave us a review Linh and share your experience, we're really happy to hear our customer service team have been supportive and helped resolve this for you. Like you say, as a small business it's customers like you who help us grow so thank you! 🫧

Vurdert til 5 av 5 stjerner

Great service from CO2

I have been ordering from CO2 now for well over 2 years and the service has been impeccable, even when I have asked for my order to be delayed by a month, as I am alone and had not finished all my cylinders, they were very understanding, great service to my door.

11. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Thomas, great to hear everything's hassle-free and subscriptions are running smoothly for you even with date changes! 🫧

Vurdert til 5 av 5 stjerner

Good price there delivery people hit…

Good price there delivery people hit and miss due on 1 day get it 3 days later

1. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Hi Janice, great to hear! If ever you need more support with deliveries, give our customer service team a call or drop them an email refill@co2you.com - we're always on hand to help out 🫧

Vurdert til 5 av 5 stjerner

Perfect suppliers of CO2!

Perfect suppliers. Never a problem. Customer service are always super helpful too.

8. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks for taking the time to leave us a review, so happy to hear it's all hassle-free and running smoothly for you 🫧

Vurdert til 5 av 5 stjerner

Great customer service

Any problems are fixed in a timely, friendly way. Great customer service is important, and CO2 YOU's customer service is great.

8. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks so much! Our customer service team will be thrilled to hear this 🫧

Vurdert til 5 av 5 stjerner

CO2 exchange

Exchange of canisters was, as usual, smooth and hassle free so I am very satisfied with the service I received .

6. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Great news - thanks Ann! 🫧

Vurdert til 5 av 5 stjerner

Great service

Great service . On time and the options to vary delivery dates . More than happy

1. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Darren! We're glad our team can support you with the flexibility, and hassle-free deliveries 🫧

Vurdert til 5 av 5 stjerner

Brilliant

The communications are always super friendly, responsive and helpful. The product is fantastic, too. So pleased we found them.

26. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Thanks Anne, it's great to hear everything's working well for you. This is exactly the service we like to deliver! 🫧

Vurdert til 5 av 5 stjerner

Great CO2 refill option

Great CO2 refill option, eco friendly and swift ordering. And swift and friendly customer support service.

10. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Fantastic! Thanks for taking the time to leave a review, it's great to hear you're loving everything about CO2 YOU including our sustainability principles 🫧

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, customer support and communications.
Delivery brilliant
Would highly recommend

8. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra CO2 YOU

Fab - thanks Eddie! Glad to hear deliveries and customer service are nailing it for you. 🫧

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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