Customer service is fab. They messaged me on WhatsApp to tell me my renewal was due and asked if I wanted any changes / to delay it. I had messed up and needed a different cylinder type. A few mess... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve had a great experience with CO2 You. They’re always really responsive and helpful whenever I have any questions about my subscription or deliveries, and everything has been very easy to man... Vis mer
CO2 YOU has consistently provided me with a first class product at a sensible price and with excellent service. They respond very quickly to email messages and offer flexibility in their CO2 delivery... Vis mer
It makes a lovely change to find a company that really bother about customer service and have humans answering any problems Lots of companies offer the same product but life can be so better if they... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
CO2 YOU is the UK’s leading provider of sustainable gas refill solutions for sparkling water systems, supporting both businesses and households. Our Gas Cylinder Refill Programme is designed to seamlessly integrate into your operations, offering reliable deliveries and collection of empty cylinders - making sustainability effortless.
Kontaktopplysninger
Storbritannia
- 0203 0265698
- refill@co2you.com
- co2you.com
4,8
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 70 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer services team always available…
Customer services team always available to answer your questions, update delivery date etc. They are always friendly, polite and considerate.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Great to hear Josie! Our customer service team will be thrilled to hear their help has been valued 🫧 Enjoy your bubbles
Excellent Customer Service
Great product, reasonable pricing and excellent customer service. Recommended.
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Pete! Great to hear, enjoy your bubbles
Excellent customer service and very…
Excellent customer service and very easy to change delivery schedule.
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Great to hear it's been seamless and hassle-free for you Heather!
Fantastic service
Fantastic service, comms and value.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Kenny, great to hear it's working so well for you!
The customer service is exceptional
The customer service is exceptional. They are so quick to respond and always polite and friendly.
They really have raised the bar for what I expect from other organisations now.
And the product is great too- I love how easy they make it to be sustainable!
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
This is epic to hear, thank you Stephanie!
Carbon dioxide pleasure!
Carbon dioxide is part of our experience, every second of our Iives. Yet unlike CO2YOU, we can’t get it into a bottle under pressure. They do the engineering bit really well, with a sleekly reliable product. And this is backed up with superb customer service, great if you’re not consuming as many bubbles as usual and need to put back a delivery. Plus think of all the plastic bottles you aren’t using!
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Maurice, we're thrilled to hear CO2 YOU and our customer service team are making this a seamless, sleek experience for you! Enjoy your bubbles 🫧
First rate and environmentally friendly too
The kit is first rate and good enough to keep in the kitchen, really impressive customer service
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks so much for leaving a review, and we're thrilled to hear our customer service team have been on hand to support. Enjoy your bubbles! 🫧
Amazing service
Amazing service. Responded to my email straight away. I ordered the wrong item but they’ve arranged collection and delivery next day.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for taking the time to leave us a review Bruce, we're thrilled to hear that our team could quickly and efficiently help sort out your cylinders. Enjoy your bubbles 🫧
Great service - it works seamlessly!
After having a lot of issues with the Sodastream plans , I searched for an alternative, and found CO2you. Once you need new cylinders, it's extremely quick to order new ones, and they use DPD, which are the best delivery company by far. Very satisfied.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thank you so much for taking the time to leave this review, we're really pleased to hear that the service and products have worked so seamlessly for you! Welcome to the Refill Revolution 🫧 Enjoy your bubbles
Don’t buy this product
Don’t buy this product. It’s expensive. It’s indistinguishable from its competitor. The customer service is appalling.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Hi James, we're really disappointed to hear this as it sounds far below the level of service we hold ourselves to. If you'd be happy to, we'd appreciate you sending us an email with the email your ordered from and order number so we can look into this further. Our email is refill@co2you.com
After the couriers failed to deliver…
After the couriers failed to deliver several times, the customer support team did a really good job sorting it
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
We're really glad to hear our customer service team could help resolve this for you Gary, thanks for taking the time to leave a review and sharing your thoughts with us. Enjoy your bubbles! 🫧
This company are AWESOME
This company are AWESOME
Nothing is too much trouble
Customer service exemplary
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Wow! We're stoked to hear this! Thanks so much for taking the time to leave us a review Ronald, sharing your experience with others helps more people discover CO2 YOU so we're really grateful. Enjoy your bubbles 🫧
Very helpful and provide an excellent…
Very helpful and provide an excellent service. Simple to use and adjust the delivery to suit ( I had been away so didn't use as much gas ass normal so had to change delivery ).
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Great to hear the flexible deliveries worked so well for you Rory! Enjoy your bubbles, and thanks for taking the time to leave us a review 🫧
Great service
Great service. Very quick door delivery. Swap box of empties for box of full. Easy.
Great customer service. I have been using for over a year now
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Wilma, great to hear everything's working so seamlessly for you. We're so happy to have you as a valued customer, enjoy your bubbles 🫧
I needed to postpone my delivery and it…
I needed to postpone my delivery and it was pretty much effortless. Really please with the customer service.
5. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
This is really great to hear! We wanted to ensure all deliveries could be hassle-free and seamless for our customers, and we know that needing to change delivery dates and times can be difficult and frustrating for people so getting this part of the service right was vital for us. Thank you for taking the time to share your experience, and enjoy your bubbles 🫧
Easy to order
Easy to order, quick easy delivery.
Highly recommend
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks Tem! Great to hear that everything from our service is working so well for you, enjoy your bubbles 🫧
I’ve used CO2 YOU for a long time
I’ve used CO2 YOU for a long time. Their customer service has always been great. I particularly like the fact you can easily speak to someone to help on the phone.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thank you for taking the time to leave us a review Elizabeth, we've seen how valuable it is to our customers that they can reach our team on the phone. Thank you for being part of our bubbly community 🫧
Good service
Good service, easy to change delivery options, good communications from company
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Great to hear everything's working so seamlessly for you! If there's any feedback you have on anything we could improve on please feel free to share, or reach out to our customer service team on email too refill@co2you.com as we always value our customer's experience. Enjoy your bubbles 🫧
Fabulous service
Fabulous service. Responsive and reliable. I have been using the service for 5 years and have never had a problem.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Christine thank you so much for the review, we can't believe it's already been 5 years! We're so grateful to have you as a valuable customer, thank you for your continued support and sharing your experience with others too. Enjoy your bubbles 🫧
Fantastic company
Fantastic company. Can always place an order and get delivered within the next few days. Also easy to get through on the phone if needing help.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra CO2 YOU
Thanks for your review Paula, we're so happy to hear the hassle-free deliveries are working seamlessly for you. Enjoy your bubbles 🫧
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