Click2refund Anmeldelser 

Glad they were able to recover some of my extra expenses that occured after Easyjet just decided to cancel our return flight from Faro without any explanation our assistance.
Whithout your help nothing would have been recovered from Easyjet.

Our flight from Johannesburg, South Africa, to London was cancelled and as a result we missed our connecting flights to USA. Again our flight from USA to London was delayed. Irwin was excellent in helping us with feedback informing us what documents to submit for the claim. It did take a couple of months but eventualy an amount of +/- N$17,000 plus was paid back to us. We were all the time well informed that the company take a fee for the handling of the claim. The moment you send Irwin an email he responded immediatly.
Thank you Irwin you are a star.

When my flight was delayed by more than 5 hours, I remembered that a friend of mine had gone through the same thing and received compensation because of that delay. I called my friend right away, told him what had happened, and asked what he had done to get his compensation. My friend had left the entire process to Click 2 Refund and simply waited for his compensation to arrive. I immediately filled out the form to start the compensation process. They asked me for the necessary documents, and I received my compensation without much delay. I’d like to thank them very much for their help.

When delayed for 24 hours click for refund suddenly appeared in my email address click and went with them I did get a refund less there fees
Little did I l know I could have got a full refund going direct

When my flight was delayed for over 3 hours which meant we missed our connection, I was informed by a colleague to get in touch with "Click2Refund" to get a refund as missing a flight is very stressful and I did not want to go through more stress contacting the airline.

The moment I contacted Click2Refund - I was treated professionally and Boris kept me informed all through the process. They handled the entire process professionally on my behalf, so I didn’t have to deal with any stress. I was kept informed at every stage and was very satisfied with the outcome. I would highly recommend their service.

I'm glad to say that it was very good attention all the time. I received my money exactly on time. It was very GH good service. Thank you.

Dit jaar 1 januari naar bangkok gereisd, wij vertrokken te laat van schiphol waardoor wij de aansluiting op Quatar misten.
We konden pas de volgende dag doorreizen.
Gelukkig kregen wij etens bonnen en een mooi hotel aangeboden.
Terug in nederland hebben wij geprobeert bij Quatar airlines onze reisgeld te verhalen, maar dit was niet mogenlijk.
Ik ben verder gaan zoeken en kwam toen terecht bij Click2Refund, hier aangemeld en al snel kreeg ik een formulier om in te vullen en alle reisbescheiden toe te voegen.
Nog wat op en neer gemaild, had de verkeerde datum doorgegeven, dit werd heel snel opgepakt door Ivan, en gecorrigeerd.
Na meer als 4 maanden, even gemaild naar Click2Refund met de vraag of er al ontwikkelingen waren, na nog geen 10 minuten kreeg ik antwoord, van Ivan, (overigens heel fijn dat als je mailt dezelfde medewerker krijgt. ) dat het inderdaad wat lang duurde en dat hij er achteraan zou gaan.
Een week later kwam Ivan met het goede bericht dat onze vergoeding uitgekeerd gaat worden, ik moest mijn rekeningnummer en adres doorgeven en dan zou het binnen 10 dagen op de rekening staan, en dit werd nog geen 10 minuten, zo snel. 600 euro pp min 28% voor Click2Refund. Dat was het zeker waard want zonder hun had ik niets terug gekregen.
Al met al een super bedrijf die ik iedereen aanbeveel.

I'm very satisfed with your help. I recomend yours services to another people. Thanks again for your help. Many Thanks Josh

I AM VERY SATISFIED EXCELLENT.thank you very much.may the good lord shower you his blessing.thank you

SCAM! Click2Refund received my airline compensation over a year before telling me and kept the money. I only managed to recover part of it after spending months chasing them, verifying information with CEDR, threatening legal action, and making the case public.

In March 2023, my intercontinental flight was delayed by more than 6 hours. The airline refused to pay the compensation I was legally entitled to, so in January 2024 I hired Click2Refund. They told me the process would probably take a few months and that their fee would be 28% of the compensation received.

In January 2025, I contacted Click2Refund for an update. They told me the airline had claimed the case was already settled directly with me (which was false), and I discovered Click2Refund had stopped the procedure without informing me. After proving nothing had been settled, they restarted handling the case. I provided my bank details so they could transfer the compensation once received.

In March 2026, after 2 years of waiting, I asked for an update and received no answer.

In April 2026, I started posting about my case on Click2Refund’s official Facebook page. Once the case became public, Click2Refund contacted me saying: “Great News, we got your money!” They asked again for my bank details (which they already had since January 2025) but gave no information about the amount, the date the case was won, or the court decision.

I requested the official documentation, the court case number, and details about their fees. Instead of providing proper documents, Click2Refund sent incomplete screenshots with missing dates and sender information. They refused to provide the court case number or further evidence. They told me they would charge me a 28% service fee + a 15% fee for the legal costs. I was never told about additional legal costs and never agreed with those extra 15%.

On April 13th, 2026, I formally requested the missing information and gave them 7 days to respond, warning that I would escalate the matter. I received no answer.

I contacted CEDR directly. In May 2026, CEDR confirmed that Click2Refund had reached a settlement with the airline in April 2025 and that the compensation paid was £603.60. This means Click2Refund had received my compensation more than a year earlier but had not informed me.

I contacted a lawyer and considered taking the matter to Ottawa Small Claims Court. Following legal advice, I made my experience public again in July 2026 on Trustpilot, Google Reviews, and Facebook (where my posts were quickly deleted).

Within one day, Click2Refund contacted me and offered to waive their additional 15% “legal fee” if I removed my reviews. I accepted only after they confirmed in writing that they would deduct only the agreed 28% service fee.

On July 14th, 2026, Click2Refund transferred me €485.75 (£413.93 using the ECB exchange rate of €1 = £0.85215). This was not the amount I expected after a 28% deduction, meaning the final deduction was actually 31.42%.

I originally hired Click2Refund to avoid dealing with the airline claim myself. Instead, I ended up spending years dealing with Click2Refund, chasing information, contacting CEDR, considering legal action, and fighting to receive money that had already been paid to them.

Based on my experience, I strongly recommend avoiding their service.

I can only recommend click2refund. Excellent service, efficient communication and delivers the desired outcome, a refund. Great service.

We had an issue with a cancelled flight. We contacted Click2refund and were after a while compensated thru their intervention, especially by Boris!

Everything was very transparent, professional and done in the expected time.

My recent trip involving Iberia Airlines was an absolute nightmare from start to finish. They played games with my itinerary while my flight was delayed on the way to Spain, forcing me to leave the following day. Then, on my return trip, my flight was delayed again, and I had to be put up in a hotel.
Navigating the airline's bureaucracy to try and get my money back was a frustrating disaster. Thankfully, Click2Refund stepped in. I explained the entire situation to them, handed over the headache, and less than a month later, my refund was successfully processed.
Without these guys, I almost certainly wouldn't have gotten my money back. The fee they charge is 100% worth it because they actually get results and accomplish the goal. Highly recommended if you are fighting with airlines for compensation.

Claim (C2R-352369) about a Delta flight.
Contacting Click2refund, I got in contact with David.
Immediately I felt comfortable, I highly professional person took care about this issue. During the whole process I got informations about the procedure by demanding the airline. As there were two flights involved in this claim, twice David had to deal with the airline. Finally he was in both cases successful and forwarded me the compensation.
I really apreciate your great job you have done !
Many thanks from Switzerland, Martin.

We are greatly pleased with the service! Click2Refund and personally Boris, who represented us with the compensation fee did a great job, answered regularly with updates on the case and made possible the compensation we deserved!
Thanks again for your work:)
Higly recommended!:)

I had a fantastic experience with Click2Refund and couldn't be happier with their service. They made the entire compensation process simple, hassle-free, and kept me informed every step of the way. Thanks to their expertise, I successfully received compensation for my delayed flight.

A special thank you goes to David, who was absolutely outstanding. He was exceptionally efficient, professional, and responsive from start to finish. Every time I had a question, he replied quickly with clear and helpful answers, and he handled my case with remarkable speed and attention to detail. His efficiency and dedication made what could have been a stressful process feel effortless.

If you're looking for a reliable company to handle a flight compensation claim, I highly recommend Click2Refund. And if you have the chance to work with David, you'll be in excellent hands!

I was shockingly surprised when I received the money from my delayed flight. Very professional and highly recommended!!! It does take some time but they get the job done !!! Thank you Michael!!!