Cameron the engineer who carried out installation was very informative and told me of the steps to take place and which order . Him climbing up to roof and placing a new line in from telegraph pole wa... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Cameron the engineer who carried out installation was very informative and told me of the steps to take place and which order . Him climbing up to roof and placing a new line in from telegraph pole wa... Vis mer
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The original city fibre employees Sean and Leon were great. Because of a complex issue they took the time to involve an engineer. The head engineer Rebecca came to our house and worked out the issue w... Vis mer
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City Fibres contractors arrived on time, explained what they were going to do. Checked access and routeing with me then got on with the job. Took a bit longer than their usual broadband installation... Vis mer
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I had my sky broadband and streaming puck set up today by Scott and his team, and they were absoloutely brilliant. The job was super quick and they were extremely polite. As a woman living alone, some... Vis mer
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Skrevet av virksomheten
CityFibre is the UK’s largest independent Full Fibre infrastructure platform. We provide digital infrastructure that enables our wholesale customers to provide ultra-fast, reliable and futureproof broadband, ethernet and 5G services to homes and businesses and other sites such as schools, hospitals and GPs surgeries. We also provide our wholesale customers with engineer services to support fibre installation and fault fixing for their customer base.
Having already announced 285 cities, towns and villages that will receive a transformational digital upgrade as part of our nationwide rollout, we are trusted by major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen and is actively supporting a new generation of smaller regional ISPs dedicated to delivering Full Fibre Broadband.
CityFibre is based in London and is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding.
15 Bedford Street, WC2E 9HE, London, Storbritannia
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Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience so far, fitting was perfect and connected fine speeds are super fast with Toob

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The City Fibre guys were great. Happy to install cables to my requirements and were very neat and tidy, taking care to protect garden plants and my floors!

Svar fra CityFibre
The guys did a great job installing my fibre. Prompt and punctual. No mess. Job done!

Svar fra CityFibre
City Fibres contractors arrived on time, explained what they were going to do. Checked access and routeing with me then got on with the job. Took a bit longer than their usual broadband installation as a trainee was carrying out the work under assessment which meant I could listen in. Checked all working fine, cleaned up, inside and out then left. No messing. No stopping for breaks.
Couldn't fault them.

Svar fra CityFibre
City Fibre are a great partner for toob full fibre internet. The communication from both companies were excellent. The engineer was professional and helpful. toob support for queries was excellent.

Svar fra CityFibre
They where very professional and kind. They walked me through everything they were doing also the company had great communication with me. I would definitely recommend this company

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It's the only company providing fttp in my street. Also the price is excellent.
I was impressed by the care and professionalism of the installers.

Svar fra CityFibre
Setting up broadband with city fibre over the phone excellent engineer came today very professional explained everything to me would highly recommend great service

Svar fra CityFibre
Everything went great. Superb service.

Svar fra CityFibre
Did what they said what they were going to do.

Svar fra CityFibre
Cameron the engineer who carried out installation was very informative and told me of the steps to take place and which order . Him climbing up to roof and placing a new line in from telegraph pole was completed quickly ( I'm scared of heights ) and inside installation was prompt too. Tidy and aware of not making a mess the engineer was great . Cannot fault his work. You have a great engineer there. :)

Svar fra CityFibre
Very helpful guy who Installed full fibre, as I had just moved in, another workman here doing a job so he was very accommodating
Cleared up, good careful work, very happy.

Svar fra CityFibre
Professional n polite Great service 👍

Svar fra CityFibre
Very polite, had text so I knew when he was coming.

Svar fra CityFibre
On time, explained everything. Friendly and made a really good,tidy job of everything. Two blokes were great, clearly knew their stuff.

Svar fra CityFibre
Engineer fine - really poor customer service.
CityFibre contracted by Sky to install a new broadband line at our house. Sky told us this wasn't required - so surprised when CityFibre sent a text with the installation date and a request that I confirmed the date or chose another. No contact number on the text to discuss the install ! Rang CityFibre - finally (after many, many menu options and recorded messages) got through to their technical team who couldn't help and put me through to customer services - who then cut me off. E-mailed them on the 16th June - auto response said they would be in contact 'soon'. Over two weeks later, still no response.
In the meantime, tried to change the date of installation - all the dates showing as available had no slots available ! Aaargh...
Engineer arrived on original date and did a good job.

Svar fra CityFibre
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