CityFibre Anmeldelser 

25 300
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Cameron the engineer who carried out installation was very informative and told me of the steps to take place and which order . Him climbing up to roof and placing a new line in from telegraph pole wa... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The original city fibre employees Sean and Leon were great. Because of a complex issue they took the time to involve an engineer. The head engineer Rebecca came to our house and worked out the issue w... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

City Fibres contractors arrived on time, explained what they were going to do. Checked access and routeing with me then got on with the job. Took a bit longer than their usual broadband installation... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had my sky broadband and streaming puck set up today by Scott and his team, and they were absoloutely brilliant. The job was super quick and they were extremely polite. As a woman living alone, some... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Telekommunikasjonsentreprenør
  2. Telefon- og internettjenester

Om CityFibre

Skrevet av virksomheten

Transforming the UK's Digital Infrastructure.

CityFibre is the UK’s largest independent Full Fibre infrastructure platform. We provide digital infrastructure that enables our wholesale customers to provide ultra-fast, reliable and futureproof broadband, ethernet and 5G services to homes and businesses and other sites such as schools, hospitals and GPs surgeries. We also provide our wholesale customers with engineer services to support fibre installation and fault fixing for their customer base.

Having already announced 285 cities, towns and villages that will receive a transformational digital upgrade as part of our nationwide rollout, we are trusted by major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen and is actively supporting a new generation of smaller regional ISPs dedicated to delivering Full Fibre Broadband.

CityFibre is based in London and is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

25k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 99 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(25 300)

4 870 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience so far

Great experience so far, fitting was perfect and connected fine speeds are super fast with Toob

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for the positive review!

Vurdert til 5 av 5 stjerner

Great Service

The City Fibre guys were great. Happy to install cables to my requirements and were very neat and tidy, taking care to protect garden plants and my floors!

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for the review Philip. We are grateful for the positive feedback.

Vurdert til 5 av 5 stjerner

City Fibres contractors. Good Professional job.

City Fibres contractors arrived on time, explained what they were going to do. Checked access and routeing with me then got on with the job. Took a bit longer than their usual broadband installation as a trainee was carrying out the work under assessment which meant I could listen in. Checked all working fine, cleaned up, inside and out then left. No messing. No stopping for breaks.
Couldn't fault them.

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Hello Andrew. Thank you for providing us a positive review, we appreciate the feedback.

Vurdert til 5 av 5 stjerner

City Fibre are a great partner for toob…

City Fibre are a great partner for toob full fibre internet. The communication from both companies were excellent. The engineer was professional and helpful. toob support for queries was excellent.

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for the great review Jane. We are grateful for the positive feedback!

Vurdert til 5 av 5 stjerner

They where very professional and kind

They where very professional and kind. They walked me through everything they were doing also the company had great communication with me. I would definitely recommend this company

30. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for the review Steven, we appreciate the positive feedback!

Vurdert til 5 av 5 stjerner

Setting up broadband with city fibre…

Setting up broadband with city fibre over the phone excellent engineer came today very professional explained everything to me would highly recommend great service

1. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for the positive review, we are grateful for the feedback!

Vurdert til 5 av 5 stjerner

Cameron the engineer who carried out…

Cameron the engineer who carried out installation was very informative and told me of the steps to take place and which order . Him climbing up to roof and placing a new line in from telegraph pole was completed quickly ( I'm scared of heights ) and inside installation was prompt too. Tidy and aware of not making a mess the engineer was great . Cannot fault his work. You have a great engineer there. :)

30. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for your positive review, we are grateful for the feedback.

Vurdert til 5 av 5 stjerner

Very helpful guy who Installed full…

Very helpful guy who Installed full fibre, as I had just moved in, another workman here doing a job so he was very accommodating
Cleared up, good careful work, very happy.

29. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for your positive review! We appreciate the positive feedback.

Vurdert til 5 av 5 stjerner

Great experience

On time, explained everything. Friendly and made a really good,tidy job of everything. Two blokes were great, clearly knew their stuff.

30. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Thank you for your positive review Pamela!

Vurdert til 2 av 5 stjerner

Engineer visit fine - customer service really poor.

Engineer fine - really poor customer service.
CityFibre contracted by Sky to install a new broadband line at our house. Sky told us this wasn't required - so surprised when CityFibre sent a text with the installation date and a request that I confirmed the date or chose another. No contact number on the text to discuss the install ! Rang CityFibre - finally (after many, many menu options and recorded messages) got through to their technical team who couldn't help and put me through to customer services - who then cut me off. E-mailed them on the 16th June - auto response said they would be in contact 'soon'. Over two weeks later, still no response.
In the meantime, tried to change the date of installation - all the dates showing as available had no slots available ! Aaargh...
Engineer arrived on original date and did a good job.

26. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til CityFibre

Svar fra CityFibre

Hi Tim Templ,

We’re sorry to hear that your experience has not met expectations.

We’ve reached out to you via Trustpilot to request a few additional details.

Once we receive this information, we will be able to investigate the matter further.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv