Churnet Valley Railway (1992) PLCAnmeldelser 

13 141
TrustScore 5 av 5

4,8

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Se hva andre synes

Vurdert til 5 av 5 stjerner

A wonderful few hours spent travelling though the Churnet Valley and up to Ipstones. The staff were all lovely, the train was immaculate both inside and out and I think I was the only person not bothe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Myself & my husband took my mother & auntie - in - law on the tea & cake experience. We turned up at the wrong platform - totally my fault. But the staff were amazing. Super helpful, super friendly &... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My husband and I went on the mid-week lunch train. The seats in the dining carriages were like sitting in an armchair, so comfortable that we almost dozed off after our meal. The staff were effici... Vis mer

Vurdert til 4 av 5 stjerner

I cannot fault the trip and the food for this dining experience …a surprise I purchased for my friends 65th birthday I have to be honest and say I was disappointed that it isn’t actually a stea... Vis mer

Informasjon om virksomheten

  1. Turistattraksjon
  2. Frokostrestaurant
  3. Engelsk restaurant
  4. Kulturminnebevaring
  5. Jernbaneselskap

Om Churnet Valley Railway (1992) PLC

Skrevet av virksomheten

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(13 141)

3 988 anmeldelser i de siste 12 månedene

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Vurdert til 3 av 5 stjerner

Enjoyable experience but disappointing no steam!

Enjoyable experience. Nice little station, well organised on arrival. Very disappointed that we were told while there it wouldn’t be a steam train, but a diesel train. We had 2 hour journey to visit and one of main reasons was because it was steam train. Offered free return visit but not really the point. Nice 2 hour return trip, not most scenic I’ve ever been on but was enjoyable.

1. juli 2026
Vurdert til 4 av 5 stjerner

I cannot fault the trip and the food…

I cannot fault the trip and the food for this dining experience …a surprise I purchased for my friends 65th birthday

I have to be honest and say I was disappointed that it isn’t actually a steam train ride! When you read the small print they state they can change the engine to diesel but all photos on the advert show a lovely steam train!
It does also suggest a 2 hour ride through Staffordshire moorlands and whereas it’s a 1 hour ride out and 1 hour back the same way

I don’t want to seem negative but feel it should be more obvious on the advertising for bookings

1. juli 2026
Vurdert til 5 av 5 stjerner

Fantastic way to view the countryside

My husband and I went on the mid-week lunch train. The seats in the dining carriages were like sitting in an armchair, so comfortable that we almost dozed off after our meal.
The staff were efficient and very friendly.
The food was delicious and piping hot.
A fantastic way to spend a couple of hours riding through the countryside, with the excitement of a tunnel thrown in!

1. juli 2026
Vurdert til 5 av 5 stjerner

Everybody tried to make the experience…

Everybody tried to make the experience as good as possible, even though we have to take a Steam hauled experience at a later date owing to technical circumstances outside of the operatives control

1. juli 2026
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Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review & your understanding of the lack of steam, please travel with us again.

Kind regards
Kaaren
CVR

Vurdert til 4 av 5 stjerner

Nice experience

Nice experience. The view was okay but to many hedge grows blocking the views.My Breakfast was very nice( full English) MY wife had eggs benedict with was over cooked, but in all we had a nice time.

1. juli 2026
Vurdert til 5 av 5 stjerner

What a lovely evening

What a lovely evening my daughter and i experienced travelling through the beautiful evening sunshine sitting on well sprung seats and having a generously filled tuna mayonnaise jacket potato. The staff were lovely and the whole experience was well worth the £15 each we paid. The fact that a diesel engine was pulling the train did not detract from the trip but a steam engine would have been more picturesque.

1. juli 2026
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Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review & your gracious response to the lack of steam, please travel with us again.

Kind regards
Kaaren
CVR

Vurdert til 5 av 5 stjerner

Lovely evening.

Lovely evening.. friendly staff, beautiful train with elegant setting and lovely food! What’s not to like!

1. juli 2026
Logoen til Churnet Valley Railway (1992) PLC

Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
CVR

Vurdert til 5 av 5 stjerner

The Breakfast Train

Went on the breakfast train and it was amazing, from the comfort of the seating, the yummy food and drink and the friendliness of the Staff was perfect. The country side is also lovely. Would definitely book again.

1. juli 2026
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Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
CVR

Vurdert til 2 av 5 stjerner

Churnet valley railway

Drove two hours for a exciting trip on a steam train, But got there to be told the train has broken down and it will be a diesel train (What can you do). We did get a voucher code for a another free trip, But that code doesn't work. I feel like a phone call saying the steam train has broken down and would you like a refund. And it would of been to have a bit of information about the carriages and the trains would be nice.

1. juli 2026
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Svar fra Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave your feedback.

We're very sorry that your visit didn't turn out as you had hoped. Unfortunately, our steam locomotives are historic machines, and despite careful maintenance, unexpected operational issues can occasionally occur. When this happens, we have to make the difficult decision to use a diesel locomotive so that we can continue to operate the service rather than cancel it altogether.

As outlined in our terms and conditions, we are unable to offer refunds when a steam locomotive has to be replaced by a diesel due to operational reasons. While we understand your disappointment, we hope the complimentary return voucher demonstrates our commitment to making things right where we can.

Regarding contacting passengers in advance, these faults often occur at very short notice, and with around 90 passengers booked on a service, it is unfortunately not always possible to contact everyone before departure.

We're sorry to hear you've had difficulty using your voucher code. Please give me a call, and I'll be more than happy to look into this for you and make sure it's resolved.

We also appreciate your suggestion about providing more information on the trains and carriages during the journey and will pass your comments on to the team.

We hope to welcome you back for a steam-hauled journey in the future.

Kind regards

Debbie
01538 360522

Vurdert til 4 av 5 stjerner

Arrived at the station in good time had…

Arrived at the station in good time had a drink in the cafe and awaited the train arrival, we were disappointed to be told that the steam engine had broken down and that a diesel engine would take over.
However the journey was good with plenty of seats available and also very comfortable, all staff were very pleasant and helpful and made us feel welcome, I would no hesitate to recommend this trip.

1. juli 2026
Vurdert til 5 av 5 stjerner

very well planned and efficient

very well planned and efficient. Great table service and pleasant staff. Comfortable seats and art deco lighting. Good food.

1. juli 2026
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Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
CVR

Vurdert til 5 av 5 stjerner

Had a wonderful experience on our…

Had a wonderful experience on our brunch train ride on the Churnet Valley Railway. Such a pretty line, far longer than I was expecting. The food was super, dining carriages very impressive and wonderful service. I'd highly recommend it.

1. juli 2026
Logoen til Churnet Valley Railway (1992) PLC

Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
CVR

Vurdert til 3 av 5 stjerner

Disappointed if honest

Disappointed if honest, steam engine not working, plus jacket potato was cold, beans were very cold, plus advert says choice of drinks, tea, coffee or water, was given water..
This was suppose to be a surprise for my partner who is having a difficult time at present, still enjoyable but disapointed

1. juli 2026
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Svar fra Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave your feedback.

We're very sorry to hear that your experience was disappointing, particularly as this visit was planned as a surprise for your partner. We hope you were still able to enjoy some aspects of the day despite the circumstances.

Unfortunately, our steam locomotives are historic machines, and despite careful maintenance, unexpected operational faults can occasionally occur. When this happens, we have to use a diesel locomotive so that the service can still run rather than be cancelled.

We're also sorry to hear that your jacket potato and beans were not served hot enough. This is not the standard we aim to provide, and we will pass your comments on to our catering team for review.

Regarding the drinks, we apologise if this was not explained clearly. Tea and coffee are available, and we're sorry if you were only offered water.

Thank you again for your feedback. It helps us identify where we can improve, and we hope we'll have the opportunity to welcome you back in the future for a better experience.

Kind regards

Debbie
01538 360522

Vurdert til 5 av 5 stjerner

Lunch dining train sevice and food very…

Lunch dining train sevice and food very good. Staff polite and helpful, would go again.

Thought we had booked a steam engine when we arrived it was a diesel a little disappointed.

1. juli 2026
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Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, we are very sorry about the lack of steam but with a heritage locomotive these things do happen, please travel with us again.

Kind regards
Kaaren
CVR

Vurdert til 4 av 5 stjerner

Staff were great

Staff were great. Nice breakfast. Coffee not so good!

Lovely carriage and altogether a good experience.

A nice way to spend a couple of hours chatting to friends.

1. juli 2026
Vurdert til 5 av 5 stjerner

The whole trip was excellent from the…

The whole trip was excellent from the time you’re greeted in the car park til the time you leave. Welcoming check in, great staff both on and off the train and Ex meal service.
Thanks for the fantastic time

1. juli 2026
Logoen til Churnet Valley Railway (1992) PLC

Svar fra Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
CVR

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