Chase Evans Anmeldelser 2 669

Mariam was really helpful

I had a great experience working with Mariam while renting my flat. She was extremely proactive, professional, and attentive throughout the entire process. Her clear communication and efficiency made everything smooth!

Thank u

My personal agent Mint Mok helps me a lot! When I needed to repair the staff and get the deposit back, Mint was so patient and helpful. Also this time, I need to provide my new landlord a reference, Mint actively contact my landlord and help me to proceed my rental thingy.

I had a great experience working with Mariam. She was professional, helpful, and went above and beyond to provide excellent service. I truly appreciate her support and would highly recommend her to anyone looking for a reliable and dedicated professional !

When Chase Evans and I rented this property, I was not in London and had someone else view it on my behalf. During the inventory check, it was clear that the property had not received the professional cleaning required by the contract. I moved in one month after the tenancy started and immediately asked for it to be cleaned properly so the property would be clean when I arrived.

The property manager ignored my messages, and only after repeatedly chasing Victoria did I get a reply saying someone would re-clean. On my first day moving in, several areas were still unclean, especially stains on the dining table and chairs. Many damaged items noted in the inventory also remained unrepaired.

The showerhead was broken and leaking from the first time I used it. I reported it right away but received no response. After I emailed customer service, the property manager told me to report issues via Fixflo, which I did immediately.

Almost two months have passed. Someone came to inspect the issues I reported but then left with no further action, while Fixflo incorrectly shows “works finished”. My comments on the platform went unanswered, making the system useless. The lack of proper communication from the property manager has been very disappointing.

Additionally, when I tried to register for electricity, I was told the meter is registered under a different property, so I cannot register or pay my bills. I have emailed, called and messaged the property manager via WhatsApp but received no effective solution. I was repeatedly told to call the registration company, even though I clearly explained the issue is with the meter’s registered address and must be resolved by the property manager and landlord.

I question how previous tenants paid their electricity bills, and I ask who will be responsible for any losses or inconvenience this has caused me.

Kin is an extraordinary negotiator who consistently works to balance the interests of both parties, bringing a strong sense of security and transparency to the process. He is a highly qualified professional, always available, with outstanding negotiation skills and an impressive ability to keep things moving efficiently. His support has made the entire process smooth, clear, and stress-free.

During the process of renewing the rental contract, Mr Kin Lee colleagues were very professional and very patient, and conveyed my requirements to the landlord, my experience was very good.

excellent service from Ella Scholefield as sublet coordinator

Ms. Ginny Pattni from Chase Evans has impressed me with her utmost excellent professional services in selling my property. She is unbiased and provides all round services especially for property owner like me, who is from overseas and is not so familiar with UK property regulations. She is dedicated, works and responds fast, who places the client 's interest upfront.

Effective and efficient communication between us and our Renewals Negotiator Gladys Kiala who made it clear to us about the renters right act that is going to be effective in May. I appreciated the explanation by Gladys of the detail about the renters right act.

Own properties in London with leases coming to expire soon. I am very grateful for Kin Lee’s professional help of Chaseevans for assisting in the lease renewal process. Kin is knowledgeable, responsive and professional in the matter all along, giving me a great comfort! Big thanks Kin !

Mint Mok was super helpful throughout our tenancy, thanks for a good experience

I recently worked with Ms. Gladys Kiala from Chase Evans on my apartment tenancy renewal, and the experience was smooth and professional. Communication was prompt and transparent throughout the process, which gave me confidence and peace of mind. I appreciate their efficiency and dedication, and would recommend their services to anyone handling a lease renewal.

I had a really good experience purchasing a property with Chase Evans. Anj, who looked after the transaction, was fantastic and responsive through a complex and lengthy legal process as part of the purchase

The worst letting agents possible, they take your money and zero responsibility post that. Don’t take care of the basic cleaning/ provided a flat broken/ non operational

Ella Scholefield were a wonderful agent and very speedy. Best for international buyer.

Ella Scholefield from Chase Evans has done a great job, she is truly reliable and effective.

Kin-Long LEE is helpful to answer my queries regarding the current tenancy details. He gave me clear advice about the rental renewal arrangement and the upcoming changes of - From 01/05/2026, the Renters Right Bill comes into effect.

Camille, my dedicated Renewals handler, managed my renewal process quickly and efficiently and was very responsive to my questions. Thank you, Camille.