Customer service absolutely brilliant. Felt like I had my hand held through the process after I'd ordered online. And the one way system works lovely
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Straightforward ordering process. Used the 1p delivery option and was lucky that delivery was very prompt. Timber was in good condition. All I’ve got to do now is build the raised bed,
Knowing exactly what I needed I went online on Friday and ordered. On Sunday afternoon I realised I had miscalculated by four deck boards following which I was on the phone first thing on Monday.... Vis mer
The whole ordering experience was seamless and quality products. The delivery was excellent. The delivery guy was friendly and super efficient and went above and beyond in carrying the fence panels t... Vis mer
Informasjon om virksomheten
- Trelastforhandler
- også i
- Byggevareleverandør
- Forhandler av fekteutstyr
- Forhandler av produkter for landskapsforming
- Hagebygninger
- Tømmerleverandør
Skrevet av virksomheten
Timber merchant in the heart of Somerset supplying high quality materials to trade and public across Somerset, Bath, Bristol & surrounding areas. Trading since 1903, we're open 6 days a week for fencing, landscaping & building materials, gates, sheds and much more!
Kontaktopplysninger
The Timberstore, Buckland Down, BA11 2RG, Frome, Storbritannia
- 01373 814 814
- timberstoresales@charltonsgroup.co.uk
- charltonstimberstore.com
4,9
Enestående
325 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Charltons Timberstore
Thank you Andrew, we're glad to hear it!
Great service
Easy to order online, good service at reception and grateful to one of the team who loaded the bags of stone into my boot.
2. august 2024
Svar fra Charltons Timberstore
Hi Martin, thank you for your review, we're very pleased to hear it!
Order delivered complete and on time
Order delivered complete and on time. Good service with no problems.
30. juli 2024
Svar fra Charltons Timberstore
Thank you very much!
5 ⭐️ plus
Excellent customer service, went above and beyond.
Brilliant communication!
Swift delivery!
29. juli 2024
Svar fra Charltons Timberstore
Hi Penny, thank you so much for sharing this, we really appreciate it!
Very competitive pricing
Very competitive pricing, delivered on time by a helpful polite driver.
29. juli 2024
Svar fra Charltons Timberstore
Thank you Andrew! We've let the driver know of your kind comment :)
I recently purchased some feather edge
I recently purchased some feather edge
Panels and the quality was very good
and the staff was very helpful and delivery
of the panels was in the time scale I wanted , so yes will certainly come back
again and recommend to people I know
22. juli 2024
Svar fra Charltons Timberstore
Hi Alan, that's wonderful to hear, thank you for taking the time to leave such a lovely review and we'll look forward to seeing you again!
Svar fra Charltons Timberstore
Thank you very much Tony!
Go Local & Trust the Experts
Using a local timber company that is well organised and knows its business makes perfect sense - I will be back!
22. juli 2024
Svar fra Charltons Timberstore
That's very kind Alistair, thank you! We'll look forward to seeing you again
Easy purchase and prompt delivery…
Easy purchase and prompt delivery process. Only thing I'd say is deliver a little expensive for a local delivery but hey ho!
11. juli 2024
Svar fra Charltons Timberstore
Hi Trevor, thank you for your feedback it's really appreciated and taken onboard re delivery!
The time line from purchase to delivery…
The time line from purchase to delivery was as advertised. The delivery driver was very pleasant and helpful and polite.
8. juli 2024
Svar fra Charltons Timberstore
Hi Kim, that's great to hear thank you! We've passed your kind feedback to the driver :)
The ease of ordering
The ease of ordering, speed of delivery and quality of items. All great. Thanks very much
12. juli 2024
Svar fra Charltons Timberstore
That's wonderful to hear, thank you Clive!
Svar fra Charltons Timberstore
Thank you very much, we're glad to hear it!
Svar fra Charltons Timberstore
Thank you Mike, that's great to hear!
Great product and staff
11. juli 2024
Svar fra Charltons Timberstore
Thank you Jamie, that's very kind!
Svar fra Charltons Timberstore
Hi James, thank you fo much for sharing!
Svar fra Charltons Timberstore
Hi Ian, that's very kind thank you, I'm so pleased we could help!
The CLS treated timber came prompt
The CLS treated timber came prompt , two pieces where twisted but I was able to use it on the shorter area , but for 4.5 meter length l was happy with what l had.
6. juni 2024
Svar fra Charltons Timberstore
Hi Kevin, glad to hear it all worked out, thank you for your feedback!
Fantastic service
Fantastic service, used 1p delivery and it was fairly quick. Quality of product was fantastic. Delivery driver very polite and friendly, off loaded where we wanted without any issues
12. juni 2024
Svar fra Charltons Timberstore
Hi Donna, that's wonderful to hear thank you for your feedback!
Svar fra Charltons Timberstore
Thank you Tom, that's great to hear!
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