Customer service absolutely brilliant. Felt like I had my hand held through the process after I'd ordered online. And the one way system works lovely
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Straightforward ordering process. Used the 1p delivery option and was lucky that delivery was very prompt. Timber was in good condition. All I’ve got to do now is build the raised bed,
Knowing exactly what I needed I went online on Friday and ordered. On Sunday afternoon I realised I had miscalculated by four deck boards following which I was on the phone first thing on Monday.... Vis mer
The whole ordering experience was seamless and quality products. The delivery was excellent. The delivery guy was friendly and super efficient and went above and beyond in carrying the fence panels t... Vis mer
Informasjon om virksomheten
- Trelastforhandler
- også i
- Byggevareleverandør
- Forhandler av fekteutstyr
- Forhandler av produkter for landskapsforming
- Hagebygninger
- Tømmerleverandør
Skrevet av virksomheten
Timber merchant in the heart of Somerset supplying high quality materials to trade and public across Somerset, Bath, Bristol & surrounding areas. Trading since 1903, we're open 6 days a week for fencing, landscaping & building materials, gates, sheds and much more!
Kontaktopplysninger
The Timberstore, Buckland Down, BA11 2RG, Frome, Storbritannia
- 01373 814 814
- timberstoresales@charltonsgroup.co.uk
- charltonstimberstore.com
4,9
Enestående
325 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Great website, friendly and really helpful delivery driver, totally reliable service!
12. juni 2024
Svar fra Charltons Timberstore
Thank you Tim, we really appreciate your kind words on our service and look forward to seeing you again!
Good timber merchant
very pleased with charltons deliveries always on time and goods as advertised
e p
21. mai 2024
Svar fra Charltons Timberstore
That's wonderful to hear, thank you very much!
Easy ordering and payment online and…
Easy ordering and payment online and good products. Helpful staff.
4. juni 2024
Svar fra Charltons Timberstore
Hi Malcolm, that's wonderful to hear thank you for your kind feedback!
Svar fra Charltons Timberstore
Glad to hear it, thank you Ben!
Phone order
Ordered over the phone, staff friendly and helpful.
While waiting for delivery added additional products with no problem.
Delivered where asked, all nice and tidy.
4. juni 2024
Svar fra Charltons Timberstore
That's great to hear, thank you so much for your feedback!
Timber seems fine and the delivery was…
Timber seems fine and the delivery was very good.
27. mai 2024
Svar fra Charltons Timberstore
Hi David, thank you very much for your review! To help us keep improving our service, could you give us an idea of how we can make it a 5* shopping experience for you in future?
Excellent friendly helpful staff
Well signposted, well set out, excellent friendly staff really helpful.
21. mai 2024
Svar fra Charltons Timberstore
Hi Bryan, thank you so much for your feedback, it's very much appreciated!
Small hiccup but there was no problem.
I have ordered some fencing supplies recently as I had to change a 7.4m section of the fence. The order process is straight forward and easy to use. Delivery was quick.
There was one item which was wrongly picked but it has been changed the next day without an issue at all.
All product is of a high quality I can only recommend.
24. mai 2024
Svar fra Charltons Timberstore
Hi Andy, thank you so much for sharing this and apologies again for the hiccup but pleased this was resolved quickly for you!
Svar fra Charltons Timberstore
Thank you very much Kevin, that's great to hear!
Svar fra Charltons Timberstore
Thank you Martin, very much appreciated!
Svar fra Charltons Timberstore
That's wonderful to hear thank you for your feedback!
Excellent
Easy to order. Quick to respond to my e mail and excellent service when I arrived to collect my order
10. mai 2024
Svar fra Charltons Timberstore
Hi Wayne, that's great to hear thank you very much!
Svar fra Charltons Timberstore
The 1p delivery sure is popular! Thank you very much Steve
Delivered on time
Delivered on time, phone call beforehand. Stacked neatly by the driver where asked!
25. april 2024
Svar fra Charltons Timberstore
Hi Chris, that's great to hear thank you!
Brilliant delivery great quality wood
29. april 2024
Svar fra Charltons Timberstore
Thank you Gordon, that's great to hear!
Really helpful from ordering to delivery
19. april 2024
Svar fra Charltons Timberstore
That's wonderful to hear, thank you very much!
Good service through out
Good service through out, excellent delivery driver extremely helpful and friendly.
26. april 2024
Svar fra Charltons Timberstore
Hi David, thank you for your kind feedback, it's great to hear!
Easy timber purchase
I placed my order online, website was very clear and easy to use, for some treated timber. Received a phone call giving me a delivery date, timber was delivered on the promised day, driver was very helpful placing the timber where I asked.
23. april 2024
Svar fra Charltons Timberstore
Hi Steve, thank you so much for sharing your experience and kind words, it's great to hear and we look forward to seeing you again!
Svar fra Charltons Timberstore
That's exactly what we're here for, thank you Chris!
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