Chadwell Telecom Anmeldelser 

255
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent advice from Kai today, he did an amazing job , I have been putting off changing providers for 10 years because of the pay codes etc and he did this all for me . I hope you appreciate your e... Vis mer

Vurdert til 5 av 5 stjerner

A great experience. All interactions with staff working for ChadwellTelecom have been extremely positive. I’ve spent far too long over the last 20 or so years dealing for call centres abroad and fee... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The whole experience was good. Staff very helpful. Ashleigh went above and beyond with helping me with different questions. Told her I wasn't Tech savvy but she was very kind towards helping me. Got a... Vis mer

Vurdert til 5 av 5 stjerner

From initial contact my experience was exemplary. Kai cut through all the faff in helping me change my supplier and made it extremely easy to understand (I’m 64) Hats off to them I’d certain... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Teleselskap

Skrevet av virksomheten

Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

255 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 28 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(255)

106 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very fast and easy .made sure I was…

Very fast and easy .made sure I was comfortable with the prices and what was the best option for myself

16. april 2026
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Svar fra Chadwell Telecom

Hi Sinead,

Thank you for the great review, its great to know that you are happy with our services.

If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.

Kind Regards,
Kirsty Almond @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Post-hacking recovery

Ashleigh (and Luca on our initial contact with you) were both extremely helpful, knowledgeable, accommodating, creative, kind and supportive in our stressful hacking circumstances. They were available, prompt with responding and went well beyond the ordinary bounds of professional service. We would recommend you. The only slightly less satisfactory process was when we were sent thought to Chadwell via 02 was that the receptionist was not able to pass us straight through to the relevant person, but had to send a separate message to them. This did not seem quite so reliable. This may have been because O2 had a fault and were having to forward clients to you. Many thanks. Pam and Paul

15. april 2026
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Svar fra Chadwell Telecom

Hi Pam,

Thanks for the review!, it is so great to know you are happy with our services.

At Chadwell you have our full customer support with all technical issue's, and any advice regarding your account, we will deal with the Network so you don't have too.

If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.

Kind Regards,

Ashleigh @ Chadwell Telecom

Vurdert til 5 av 5 stjerner
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Svar fra Chadwell Telecom

Hi Chrisitine,

Feel free to contact us if you need anything, we are here to help if you need to speak w to anyone for technical advice, feel free to drop me an email or call anytime.

Please do recommend Chadwell, as we offer a refer a friends scheme too !

Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Joe @ Chadwell

Vurdert til 5 av 5 stjerner

Marco made the process very easy to…

Marco made the process very easy to understand and complete he is very polite and made me feel at ease thanks for everything

10. april 2026
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Svar fra Chadwell Telecom

Good morning Lawrence,

Thank you for such a fabulous review, and for taking the time to leave it!

Please do recommend Chadwell, as we offer a refer a friends scheme too !

Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,
Marco @ Chadwell

Vurdert til 5 av 5 stjerner

Professional clear and simple process

Professional clear and simple process

7. april 2026
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Svar fra Chadwell Telecom

Hi Paul,

Thank you for such a lovely review.!

Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Kirsty @ Chadwell

Vurdert til 5 av 5 stjerner

Here’s hoping

From start to finish the help I got was first class here’s praying that the signal I recieve is as good.

7. april 2026
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Svar fra Chadwell Telecom

Hi Rhona,

Feel free to contact us if you need anything, we are here to help if you need to speak w to anyone for technical advice, feel free to drop me an email or call anytime.

Please do recommend Chadwell, as we offer a refer a friends scheme too !

Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Alena @ Chadwell

Vurdert til 5 av 5 stjerner

Easy job all done

Easy job all done

31. mars 2026
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Svar fra Chadwell Telecom

Hi Trevor,

I am so happy to hear that you found our services easy and no Hassell!!

Please feel free to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.

We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Kirsty @ Chadwell

Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service, wonderful chap!

26. mars 2026
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Svar fra Chadwell Telecom

HI Georgina,

Thanks for the review, It 's great to hear that you are happy with the advice and help that you received.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Ashleigh @ Chadwell Telecom

Vurdert til 5 av 5 stjerner
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Svar fra Chadwell Telecom

Hi Alan,

Thanks for the review, we are glad it was seamless and you found this an easy process.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Stuart @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Marco and the team were extremely…

Marco and the team were extremely professional and helpful throughout the process.

23. mars 2026
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Svar fra Chadwell Telecom

Good morning Steve,

Thanks for the review, It is lovely to hear that you are happy with the a help and service received.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Georgia @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Marco was an amazing gentleman…

Marco was an amazing gentleman explained everything to me and had loads patience with me as I’m not very good with understanding phones at all 🥴

23. mars 2026
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Svar fra Chadwell Telecom

Hi Anita,

Thank you for your review,

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Joe @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Experience of staff

20. mars 2026
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Svar fra Chadwell Telecom

Alexander,

Thank you so much for your review, it is great to hear you are happy with our services.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Kirsty @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Marco was professional and went the extra mile to provide me with great offer

Marco was professional and went the extra mile to get me great deal on unlimited data contract for Samsung galaxy. He was very efficient in sending the contract over for me to sign and provided me with clear guidance on the next steps in terms of delivery and keeping my old number. Very happy with the service received from Marco made the process simple. Thank you Marco.

16. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chadwell Telecom

Hi Shafia,

Thank you for the kind review, its really makes us happy to know that you are happy with our customer service and support.

If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.

Kind Regards,
Ashleigh @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Fabulous staff

Marco Adaggio made getting a new phone easy, affordable and genuinely helpful. He was so kind and was able to put any worries I had at ease. A follow up email to say that he was always available to help is fantastic, and it is much appreciated. So many companies just do the bare minimum, so it has been so refreshing to have someone go above and beyond.
Very happy!
😊

10. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chadwell Telecom

Hi Andrew,

Thank you for the fantastic review, don't forget we also offer a refer a friend scheme too!!!

Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.

We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Marco @ Chadwell

Vurdert til 5 av 5 stjerner

Highly recommended

After a problem with a new SIM card we spoke to Ashleigh who could not have been more helpful, understanding and professional whilst attempting to resolve the issue. We would once again like to thank her and the company for the eventual outcome and can recommend them most highly

27. februar 2026
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Svar fra Chadwell Telecom

Hi Mike,


Thank you so very much for the great review, its great to know that you are happy.

If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.

Kind Regards,
Ashleigh @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Great communication and service

Great communication and service. Fixed my issue quickly from a friendly and efficient staff

20. februar 2026
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Svar fra Chadwell Telecom

Hi Nigel,

Thank you for taking the time to leave me a review, I really appreciate you taking the time. I am glad I was able to fix your problem quickly and you were happy with the service provided.

If you have any questions or need help in the future, please feel free to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.

Kind Regards,
Kirsty Almond @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Great company and fantastic service

Id like to thank you for being so professional and making the process absolutely fantastic. Luca was great got me a great deal and put me at ease great guy very knowledgeable absolutely fantastic thank you

20. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chadwell Telecom

Hi Andrew,

Thank you for the review, its great to know that your happy so far with our services.

If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.

Kind Regards,

Luca @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Excellent experience!

I spoke with an Account Manager named Luca who was really professional and amazing to work with. He quickly gave us amazing offers and opportunities to save money and he delivered on his promise to call back at a specific time and he was so patient and understanding with our situation.

11. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chadwell Telecom

Hi Diana,

Thanks for your lovely review!

It is great to hear that your happy with your account manager and the service he provided and will continue to provide throughout your time with Chadwell.

Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.

We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Ashleigh @ Chadwell

Vurdert til 5 av 5 stjerner

Fantastic service on changing supplier

After my monthly payment was increased by over 7% I decided to seek a more reasonable supplier and checked Switcheroo. I was contacted by Luca di Giovanni from Chadwell Telecoms and he took great care in questioning me to understand my current situation and future requirements. He has provided me with a new supplier which is £45 per month less expensive and a fast changeover date.
I would highly recommend this company and thank Luca for his professional and knowledgeable service.

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chadwell Telecom

Hi Lambert,

Thanks you so very much for taking the time to leave me a review. I am so please you are happy with my services so far, please remember you can call me anytime with any questions and we also have a great customer support team who are always happy to help.

You also have a portal that you can log into please get in touch if you would like help accessing this.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Luca @ Chadwell Telecom

Vurdert til 5 av 5 stjerner

Very helpful for great deals

Very helpful and understanding for myself and my husband finding us great deals that we couldn’t turn down.

30. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Chadwell Telecom

Hi Caitlin,

Thank you for the review, its great to know that you are both happy with our services.

If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.

Kind Regards,
Kirsty Almond @ Chadwell Telecom

Dette er Trustpilot

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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