I am still waiting for my £ 829.02 to be credited to my CEX IO account. I have sent them a copy of my bank statement clearly showing the payment. CEX IO have sent me a Proof of Payment showing the amo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Uso CEX.io dal 2014, sono laureato in ingegneria informatica, lavoro come informatico e insegno informatica nella scuola pubblica. Tutti i problemi occorsi sono sempre stati risolti, e ringrazio D... Vis mer
Selskapet har svart
New upgrade is much better - tights spreads, good liquidity, transparent fees, The spot trading platform is really easy to use and fast. CEX.IO has recently changed the order-books and the liquidity i... Vis mer
Nie polecam platformy od kilku dni mam weryfikacje płatności każą weryfikować transakcje sprzed miesiąca na małe kwoty .Kontakt z supportem jest tragiczny . Chyba moge się pożegnać z pieniędzmi które... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om CEX.IO
Skrevet av virksomheten
CEX.IO is a global leader in the digital asset space, offering best-in-class access to decentralized finance for participants at every stage of their crypto journey.
Since 2013, the company has evolved from a premiere bitcoin trading platform, to encompassing a robust ecosystem of interlocking, user-centric products. With an all-in-one mobile app, enhanced Spot Trading platform, and newly launched crypto debit card, each effort dovetails to provide a comprehensive, intuitive, and efficient digital asset experience.
Eligible participants can choose from a menu of popular payment methods to buy, sell, swap, and store over 100+ vetted listings available through our secure, custodial wallet interface. Newcomers and enthusiasts alike are empowered to enter and exit the market via integrated deposit and withdrawal pathways with prompt execution, wherever they find a stable internet connection. Join a global community of over 6 million users to enjoy seamless access to emerging opportunities in the digital economy, from a trusted crypto guide.
Since 2013, the company has evolved from a premiere bitcoin trading platform, to encompassing a robust ecosystem of interlocking, user-centric products. With an all-in-one mobile app, enhanced Spot Trading platform, and newly launched crypto debit card, each effort dovetails to provide a comprehensive, intuitive, and efficient digital asset experience.
Eligible participants can choose from a menu of popular payment methods to buy, sell, swap, and store over 100+ vetted listings available through our secure, custodial wallet interface. Newcomers and enthusiasts alike are empowered to enter and exit the market via integrated deposit and withdrawal pathways with prompt execution, wherever they find a stable internet connection. Join a global community of over 6 million users to enjoy seamless access to emerging opportunities in the digital economy, from a trusted crypto guide.
Kontaktopplysninger
2,9
Middels
23k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Been verified for months and made…
Been verified for months and made multiple withdrawals to my debit card . Today I made a withdrawal and it got declined said I need to verify idk why when I just withdrew a few days ago ! Then I just withdrawal out to another btc wallet because customer service is not available. But they charges me 45$ to send 200! Crazy and it’s still pending withdrawal after 2 hours this is crazy I’m done with this site and app you guys made me no longer love you guys and I will make sure my friends stop using this site and app
29. desember 2024
Anmeldelse skrevet uten oppfordring
Please, Verify my card ending with: 1866
Dear, CEX.IO Ltd
My name is Ngoc Hoai Nguyen
My user ID: up103735124
Please, Verify my card ending with: 1866
Please, Restore normal activity to my account
Thank You Very Much
28. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
To assist you, please refer to this helpful guide:
- How to Submit a Selfie with a Card (FAQ) — https://support.cex.io/en/articles/5858966-how-to-submit-a-selfie-with-a-card-faq.
If you encounter any issues during the verification process, please contact our Support Team via the chat button at support.cex.io or through the CEX.IO App.
On behalf of CEX.IO
Social Networks Supervisor
Support needs improving
I have finally had someone resolve my KYC issue after chasing regularly for the past month, and they've now removed the block on my account after reviewing details sent from my bank.
The CEX.IO exchange itself is fine, and easy enough to use, fees are a little on the high side, but the main issue that unfortunately lets their service down is the long wait for support responses.
26. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
We appreciate you taking the time to share your experience with us. Your feedback is extremely valuable as it helps us continuously improve and refine our services for the benefit of our users.
Please be assured that CEX.IO operates as a regulated crypto exchange, and any illegal activity on our part is entirely excluded. Rest assured, your funds are accessible only to you.
Our mission is to provide a secure and reliable platform for individuals to explore the opportunities offered by cryptocurrencies and decentralized finance. We deeply value the trust our users place in us and are committed to maintaining the highest standards of integrity in all aspects of our operations.
Regarding the support team's request for additional card verification, we would like to emphasize that such measures align with our Terms of Use — https://cex.io/terms.
After a thorough review, it seems that the necessary information requested by our support team has not been provided. We kindly ask you to revisit the instructions shared and submit the required details to proceed.
Additionally, we have confirmed that our support team has responded comprehensively to all your inquiries and concerns. Based on their latest communication, we believe a detailed response to your case has already been provided.
Please note that certain features of your account may remain temporarily inactive until the review process is completed. Once the required information is submitted and evaluated, any restrictions will be promptly lifted.
We sincerely appreciate your understanding and cooperation in this matter.
On behalf of CEX.IO,
Social Networks Supervisor
CEX.IO is a SCAM, do not deposit money!!!
I have all my verifications done but I can't withdraw my money. They are asking me to verify a card that is not mine and I have never made any transactions, so I can't withdraw any money. This just seems like a scam.
I wrote about my problem a few weeks ago and I haven't received any response.
So I can't deposit money to this exchange at all.
The funny thing is that I can only deposit more money. So I think this exchange is a scam.
26. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
I rate it one star because no stars was…
I rate it one star because no stars was not an option. Can't withdraw my money. Customer Service number doesn't work. Email support is non existent and the message chat actually has the nerve to tell you the answer could take up to 5 days. Mine was a few weeks ago and still no answer. Steer clear! Scammers!
14. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We are sorry to hear you are experiencing difficulties while using our platform.
Please note that CEX.IO is a regulated crypto exchange and any illegal activity from us is absolutely excluded. Hence, nobody except you has access to your funds.
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
Concerning the support's team request for additional card verification, we would like to stress that the aforementioned measures are in line with our Terms of Use — https://cex.io/terms.
We apologize for the negative experience you have had with our customer support, and we understand your frustration. We assure you that we take your concerns seriously and are committed to addressing them promptly.
Regarding the issues you mentioned, we want to clarify that we have implemented strict security measures, which may require additional verification for certain transactions, including withdrawals. While we strive to make the verification process as seamless as possible, we understand that delays may have occurred in your particular case, and we sincerely apologize for any inconvenience caused. We are pleased to inform you that your account is now fully operational following the resolution of your case.
We appreciate your feedback and will use it to further enhance our services. We value your trust and are committed to providing a positive and reliable customer experience moving forward.
We would highly appreciate if you could update your review.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
If I could give them ZERO stars I…
If I could give them ZERO stars I would. Over the period of several years I deposited small amounts so that I could buy crypto. My total balance now is a little over $2000. This is a lot of money to me as I am retired. I wanted to withdraw my crypto in any way possible; fiat, crypto or whatever. But they wanted proof of my identity by sending a photo of the ORIGINAL debit card I used! It has long since expired or has been lost, I don't remember. Over the period of a couple/few years I have used several debit cards, including my spouse's debit card. We have since separated and CEX is asking me for HER bank statements! I cannot provide them since her and I are not on talking terms. CEX is giving me a runaround and is crooked. So now, after about 1 year and a half, of trying to get my money I am contacting a lawyer to help me. I'm willing to give the lawyer a large chunk of my balance if they can successfully release my funds from this atrocious business. My whole experience has been frustrating beyond belief!
23. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We are sorry to hear you are experiencing difficulties while using our platform.
Please note that CEX.IO is a regulated crypto exchange and any illegal activity from us is absolutely excluded. Hence, nobody except you has access to your funds.
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
Concerning the support's team request for additional card verification, we would like to stress that the aforementioned measures are in line with our Terms of Use — https://cex.io/terms.
We would like to assure you that our support team has diligently addressed all the questions and concerns you raised. Based on their most recent communication, we would like to inform you that your account is currently inactive and is undergoing a thorough review by the appropriate team. We understand your desire to have any restrictions on your account promptly resolved, and we assure you that once the review process is completed, any necessary measures will be lifted accordingly.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Don’t put your money into it because if…
Don’t put your money into it because if you have five dollars left, they won’t even let you transfer it it’s as if they’re making you keep your account open they won’t let you withdraw your money. I’ve been trying to close my account with them for a year but I’m not gonna let them keep my money
21. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
site sans aucun service apres vente
site sans aucun service apres vente. au moindre probleme, regulier, vous etes mort. Inadmissible, personne pour vous repondre et des cryptos disparaissent sans que vous puissiez les vendre au prealable: vous perdez tout. que des escrocs, restez a l'ecart !!!
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
SCAM THEIFS SCAM THEIFS SCAM THEIFS THEIFS THEIFS…
THEIFS THEIFS THEIFS THEIFS THEIFS THEIFS THEIFS THEIFS THEIFS SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM DO NOT DEPOSIT INTO THIS WEBSITE OR APP THEY WILL STEAL EVERY CENT AND NEVER RETURN THE FUNDS … EVER. NO MATTER HOW MUCH PROOF YOU PROVIDE IT WILL NEVER BE GOOD ENOUGH AND THEY WILL KEEP YOUR FUNDS FOREVER AND NEVER ALLOW YOU TO WITHDRAW IT EVER AGAIN.
20. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
Please note that CEX.IO is a regulated crypto exchange and any illegal activity from us is absolutely excluded. Hence, nobody except you has access to your funds.
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
Per our check, you have received a verification request from our customer support team. We would like to stress that the aforementioned measures are in line with our Terms of Use — https://cex.io/terms.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
They stole my money
They stole my money, never approved my account and refused to refund back my paid money
7. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
I have been using cex for close to 3…
I have been using cex for close to 3 months now everything seemed okay but yesterday I tried to buy some cryptocurrency and I forgot that my card was locked and the transaction was declined then I went to my bank app and unlocked my card and then I tried another transaction only to find out my account has been frozen I sent them an email to the support and they told me they were looking into my case later on I got them I mean I didn't even get any email but my account was frozen and closed I tried to buy crypto again they said they can no longer offer their services to me I don't understand what did I do to deserve that that should not even happen to anybody why would you close somebody's account for no reason.
Okay I got an email today saying my account is fully functional and also a reply on here saying the same thing.
Thank you for the update but I logged in to the account but still can't do anything. It won't let me buy no crypto.
Please look into this thank you.
17. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We extend our gratitude for taking the time to share your experience with us. Your feedback holds great value for us, as it presents an opportunity for us to enhance our services for the benefit of all our customers.
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
Per our check, your account underwent an additional check conducted by our team. Please note that such procedures are in line with our Terms of Use — https://cex.io/terms.
After a thorough review of your case, we’re happy to confirm that your account is now fully functional.
On behalf of CEX.IO,
Social Networks Supervisor
Gostaria de expressar minha…
Gostaria de expressar minha insatisfação em relação ao acesso à minha conta na plataforma. Nos últimos dias, tenho enfrentado dificuldades para realizar a validação e acessar minha conta. Já tentei diversas vezes seguir os procedimentos necessários, mas, infelizmente, não consegui obter sucesso. Já reportei o problema 2 vezes via chat
Este bloqueio tem gerado grande frustração, pois não consigo acessar meus ativos e realizar as operações necessárias. Acredito que há algum erro no sistema ou na validação da minha conta.
Solicito que verifiquem a situação e me ajudem a resolver esse problema o mais rápido possível.
User: up119514554
Atenciosamente
19. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear User,
We are truly sorry to hear about the difficulties you’ve faced accessing your account.
At CEX.IO, our mission is to provide a secure and reliable platform for managing digital assets, and we fully understand how frustrating these challenges can be. Please rest assured that we take such matters seriously and are committed to resolving them as quickly as possible.
After a thorough investigation, we noticed that the issue is caused by having two accounts registered under your details. Please note that, according to our Terms of Use, only one verified account is allowed per user.
We appreciate your patience and understanding during the process and look forward to resolving the issue promptly.
On behalf of CEX.IO,
Social Networks Supervisor
CEX.IO
Thieves
Do not use this company for withdrawals.
I withdraw 360 euro from them to my bank. They charged me 50 euro and did not send me 310, but 300. Lost 20% from this scammers.
Don't use this one
34423d80-87b0-4ff2-8001-64581fc24956
I know nobody can help me, but I can help others by writing this. CEX.IO are thieves and scammers.
19. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
CEX.IO is a well-made fake website that…
CEX.IO is a well-made fake website that scams your money. There is no support.
18. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Cexiu.com will nicht auszahlen
Hi ich transferiere USDT zu cexiu.com um es gewinnbringend weiter zu verkaufen.
Dies hat auch funktioniert.
Dann kam der Hinweis ich muss wegen VIP2 auf 40000USDT aufladen. Dies habe ich dann gemacht und wollte mir die 45000€ auszahlen lassen. Dann kam ich sollte zuerst weitere 40000 USDT aufladen, da ich sonst nicht auszahlen kann.Da ich auch nicht mehr habe bekomme ich mein Geld nicht wieder zurück. Kann mir jemand sagen wie ich da vorgehen kann um mein Geld zu bekommen?
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Scampish n dishonest
They have stolen my money and deactivated my account these are thieves stay away from them. A very dishonest company claims they are in UK but a scampish company based in Ukraine bogus bogus avoid.
15. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We kindly ask you to review our response to your previous comment, where we have provided a detailed answer to your query.
Please note that posting multiple low-rated reviews will not impact our overall rating. If you have additional information to share regarding your query, we would appreciate it if you could update your initial review. This will also help streamline our communication.
Thank you for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Imagine doing deposit on a Blockchain…
Imagine doing deposit on a Blockchain which is instant, imagine seeing it on the Solscan as complete and CEX almost an HOUR and they have your crypto held up , they wait days to get back to you EVEN THO ITS ON THE BLOCK CHAIN WTF FIX THIS SHIT I SHOULDN'T HAVE TO WAIT 10 DAYS FOR A SOLANA DEPOSIT YOU IDIOTS...TIME IS MONEY
14. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
I cannot recommend CEX IO at all
I cannot recommend CEX IO at all. I have been trying to access my funds / account for about 4 months now and it's just been impossible.
Bring your money/crypto elsewhere if you don't want to lose it.
8. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
New upgrade is much better
New upgrade is much better - tights spreads, good liquidity, transparent fees, The spot trading platform is really easy to use and fast. CEX.IO has recently changed the order-books and the liquidity is vastly improved. Spreads are mostly zero on most pairs and there is enough liquidity for my orders. Support, as with any company these days, is a mix of AI and person support. I use it most days, I have no trouble getting my money out. Getting it in is a problem but mostly due to fiat banks blocking crypto and it's the same issue with Coinbase, Kraken and others.
12. desember 2024
Anmeldelse skrevet uten oppfordring
Get ready to lose your money
I used the service for quite a long time, and everything was fine. Then I decided to leave some of the coins in my cex.io wallet and not touch them. After a while, when I saw that the coins began to grow in price, I hurried to enter the site to sell the coins. However, I was very surprised when I was asked to re-verify. In general, that was not a problem, especially since I changed my place of residence and it was good to update the information. But I was denied verification, without the possibility of re-passing. Support asks for additional documents, but when you try to upload them to the chat, they are immediately deleted. The service has the ability to upload documents on a special page, but there, too, files are immediately deleted. Support stopped responding as soon as I started trying to provide them updated documents, it is also impossible to open a new chat with support. 10 days have passed since the last response from support team, most likely I will never get access to my money. Therefore, just know that no matter how good you are at your business, crypto platform can silently take everything from you, and you will not do anything with them.
12. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We are sorry to hear you are experiencing difficulties while using our platform.
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
Concerning the support's team request for additional verification we would like to stress that the aforementioned measures are in line with our Terms of Use - https://cex.io/terms
We regret the inconvenience you’ve experienced and understand your frustration. After a thorough review of your case, we’re happy to confirm that your account is now fully functional.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.