SCAM!!! Plus500 freezed my acc, only allow deposit, no withdraw, no closing current positions even making huge lost. Plus500 won't let you win, Plus500 STEALS your money. Plus500 should be gone
"Unfortunately, you will not be permitted to place any new orders, undertake any new transactions or make a withdrawal request until you provide us with the information and supporting document(s) requested above. (For those with open positions) You can, however, fund your account to maintain existing open positions, in order to avoid any unnecessary loss."
Absolutely ridiculous insane.
Plus 500 has been using the same trick all these years.
I found a business insider article back in 2015. Many people has faced the same disaster like me.
Go on business insider website and paste the following to check the article.
heres-what-its-like-for-customers-caught-up-in-the-plus500-account-freeze-2015-5
No matter what's the reason, Plus500 is unlawful to freeze my account out of the blue. I can't even terminate my account. Plus500 just STEALS MY MONEY.
I'm not a criminal, but be treated like one.
😵Plus 500 just freezes my account because I managed to gain from a huge lost. And I haven't been funding the account for half a year.
My money is not my money anymore.
The opening position are making huge lost because Plus 500 freezed my account, but I can't close the position. Only can deposit to fund my account.
I don't have enough capital to fund my account.
This is what they want, lose all client's money.
Which I don't know whether I can get back my money.
I wish Plus 500 closes my account and gives me my money back.
I have more than 100,000USD now.
Two weeks ago I was below 20,000USD.
I will change broker immediately.
It's not safe to keep your money with Plus 500.
Plus 500 is holding my life time savings and winnings without a warrant.
😵There are many times the markets weren't available to trade when I want to close positions. I made lost from these critical moments.
😵Fee is high. Overnight funding turns your profit into deficit.
Apr 16, 2025, 17:00 GMT+3
Hello,
I am contacting you on behalf of Plus500SEY.
We would be very grateful if you could provide us with the following updated/additional information regarding your current employment:
Occupation:………………………..
Industry Sector of Employer:………………………
Name and address of employer (if employed):………………………
Name and address of business (if self-employed): ..................................
Nature of the business activities:……………………….
Your position and role in the business:………………………..
Annual Income:…………………………
Value of Savings, investments and assets (excluding property):…………………..
Source/origin of funds remitted: ………………………….(e.g. income from employment/self-employment, inheritance; savings; gift; winnings etc.)
Approximate amount available for trading each year that you can afford to risk: ……………………….
Additionally, could you please provide us with any document to support your source of funds as stated above?
• Please also provide a document to support your source of income/wealth (e.g. payslip, official signed and stamped confirmation letter from your employer, business card, latest tax return etc.);
• Please provide a beneficial source of funds (Bank Account statement, credit card statement) including transactions to Plus500. In case of using electronic wallets (PayPal, Skrill) please provide a bank statement with relevant transactions to the wallet.
In addition, please provide us with a self photo of you attached in the reply to this e-mail.
Unfortunately, you will not be permitted to place any new orders, undertake any new transactions or make a withdrawal request until you provide us with the information and supporting document(s) requested above. (For those with open positions) You can, however, fund your account to maintain existing open positions, in order to avoid any unnecessary loss.
We understand that this may feel intrusive, but as you know, Plus500SEY has a regulatory obligation to ensure that the information which we hold on our clients is accurate and up to date.
We thank you for your cooperation and understanding.
Regards,
Customer Support
Plus500SEY Ltd
Kingsgate House
Victoria, Seychelles