I am still waiting for my £ 829.02 to be credited to my CEX IO account. I have sent them a copy of my bank statement clearly showing the payment. CEX IO have sent me a Proof of Payment showing the amo... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Uso CEX.io dal 2014, sono laureato in ingegneria informatica, lavoro come informatico e insegno informatica nella scuola pubblica. Tutti i problemi occorsi sono sempre stati risolti, e ringrazio D... Vis mer
Selskapet har svart
New upgrade is much better - tights spreads, good liquidity, transparent fees, The spot trading platform is really easy to use and fast. CEX.IO has recently changed the order-books and the liquidity i... Vis mer
Nie polecam platformy od kilku dni mam weryfikacje płatności każą weryfikować transakcje sprzed miesiąca na małe kwoty .Kontakt z supportem jest tragiczny . Chyba moge się pożegnać z pieniędzmi które... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om CEX.IO
Skrevet av virksomheten
CEX.IO is a global leader in the digital asset space, offering best-in-class access to decentralized finance for participants at every stage of their crypto journey.
Since 2013, the company has evolved from a premiere bitcoin trading platform, to encompassing a robust ecosystem of interlocking, user-centric products. With an all-in-one mobile app, enhanced Spot Trading platform, and newly launched crypto debit card, each effort dovetails to provide a comprehensive, intuitive, and efficient digital asset experience.
Eligible participants can choose from a menu of popular payment methods to buy, sell, swap, and store over 100+ vetted listings available through our secure, custodial wallet interface. Newcomers and enthusiasts alike are empowered to enter and exit the market via integrated deposit and withdrawal pathways with prompt execution, wherever they find a stable internet connection. Join a global community of over 6 million users to enjoy seamless access to emerging opportunities in the digital economy, from a trusted crypto guide.
Since 2013, the company has evolved from a premiere bitcoin trading platform, to encompassing a robust ecosystem of interlocking, user-centric products. With an all-in-one mobile app, enhanced Spot Trading platform, and newly launched crypto debit card, each effort dovetails to provide a comprehensive, intuitive, and efficient digital asset experience.
Eligible participants can choose from a menu of popular payment methods to buy, sell, swap, and store over 100+ vetted listings available through our secure, custodial wallet interface. Newcomers and enthusiasts alike are empowered to enter and exit the market via integrated deposit and withdrawal pathways with prompt execution, wherever they find a stable internet connection. Join a global community of over 6 million users to enjoy seamless access to emerging opportunities in the digital economy, from a trusted crypto guide.
Kontaktopplysninger
2,9
Middels
23k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 95 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
scam 300 usd balance gone became zero
scam 300 usd balance gone became zero
ask customer service they send they said its been scame your account and wand about factory verification require every transection with out any verify phone verification
ITS SCAME WAY OUT FOR THIS WEBSITE
11. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
ITS SCAME BLOCK
ITS SCAME BLOCK
ITS BLOCK ACCOUT VERVIFY MY ACCOUNT STUP IT SCAM
11. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Uso CEX.io dal 2014
Uso CEX.io dal 2014, sono laureato in ingegneria informatica, lavoro come informatico e insegno informatica nella scuola pubblica.
Tutti i problemi occorsi sono sempre stati risolti, e ringrazio Daniel in particolare per questo, e tutto lo staff: professionalità e attenzione al cliente garantite! Segnalo anche commissioni per il trading molto basse, e a differenza di exchange più famosi non va down nei momenti di massimo scambio. Consigliatissimo sia per iniziare che per fare trading o accumulare (HODL)!
Opportunità anche di guadagnare con il programma di referral.
Credo il miglior progetto mai nato in Europa sulle crypto!
8. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear Eugenio,
Thank you for your fantastic review and for being a loyal CEX.IO user since 2014!
We’re thrilled to hear that you’ve had a positive experience with our platform, and we greatly appreciate your recognition of our customer support team, especially Daniel. We're committed to providing a reliable and professional service, and your feedback reassures us that we're on the right track.
We’re also happy to know you value our low trading commissions and stability during peak times. Your recommendation means a lot to us, and we look forward to continuing to serve you as you trade and accumulate!
On behalf of CEX.IO,
Social Networks Supervisor
Poor support and slow interface
My experience with CEX.com has been frustrating and far from satisfactory. Here are the major issues I faced:
Website Performance: The platform is incredibly slow and unresponsive. Navigating through different sections often results in long loading times, making it difficult to perform quick trades or access critical account information.
Customer Support: The support system is one of the most annoying aspects of CEX.com. It is nearly impossible to get in touch with an actual person via the chat feature. Instead, the chat displays the same repetitive and unhelpful information as their help pages.
Email Support: Trying to reach support through email is equally frustrating. Responses are automated and often direct you back to the chat system, creating a never-ending loop of unproductive interactions.
Overall Experience: Dealing with these issues makes using CEX.com an exhausting and painful process. The lack of efficient customer support and the platform's technical shortcomings significantly detract from its usability.
In conclusion, while CEX.com may offer some of the tools needed for crypto trading, the poor user experience and support structure make it hard to recommend. Look for alternatives if you value your time and patience.
9. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We’re sorry to hear about the challenges you’ve experienced on our platform.
At CEX.IO, we are committed to providing a seamless and secure experience for all of our users. We apologize for any inconvenience you may have experienced with our customer support team. Our support team is currently experiencing a higher volume of new requests than usual, which has resulted in delays in response times.
Please be assured that our team is doing everything possible to address all requests as quickly and efficiently as possible while considering the complexity and nuance of each case. Currently, chat support is the only available method to reach our team, and we are actively working to enhance this system to provide more responsive, personalized service.
We also recognize the importance of optimizing platform performance, and we are continuously working on improving load times and navigation speed to provide a smoother experience.
Thank you for bringing these concerns to our attention. We value your feedback and are dedicated to improving your overall experience with CEX.IO. We appreciate your patience as we work toward a better service.
On behalf of CEX.IO,
Social Networks Supervisor
I contacted the support because I sent…
I contacted the support because I sent Stellar without memo. But the support was not able to answer my support tickets in time. I have been waiting days for a reply to my last message.
I think they stole my coins.
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear User,
We’re sorry to hear about the difficulties you’ve faced with your Stellar transaction.
At CEX.IO, we prioritize the security of our users’ funds and transactions. Please be assured that your funds remain secure. Missing a memo in a transaction can result in delays, as our support team needs to manually locate and allocate the funds.
We apologize for the delay in responding to your support ticket. Our team is currently experiencing a higher volume of requests than usual, which has impacted response times. However, we are working diligently to address all cases, including yours, as quickly as possible.
Thank you for your patience and understanding. If you require further assistance, please don’t hesitate to reach out.
On behalf of CEX.IO,
Social Networks Supervisor
CEX.IO - A Total Scam
After verifying my identity with every document they demanded, CEX.IO wouldn't let me withdraw to my Albanian bank, forcing crypto-only withdrawals. Their support is a black hole, and they've essentially locked my money away. Absolute garbage.
8. desember 2024
Anmeldelse skrevet uten oppfordring
CEX is actually a pretty good exchange I must admitt. I’ve had a change of heart : )
I recently deleted my bad review for this exchange because I was not being g fair. They wouldn’t let me into an account t I already kycd for and I got all bent out of shape cuz I didn’t have an id. Well cex was just doing their job and keeping my account safe. I can see that now and I apologize for the bad review. They have never stolen from me, they have a pretty cool telegram play to earn game going on right now, and they have excelent security with a good record of not being breached. So I this is my re review of CEX and they honestly deserve 5 stars. Thanks CEX.
6. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear User,
Thank you for your updated review and kind words! We’re delighted to hear about your positive change of heart and appreciate your understanding of our security measures. At CEX.IO, safeguarding your account and providing a secure experience are our top priorities. We're also glad you're enjoying our mini-game! Your support means a lot to us, and we’re committed to maintaining the trust you've placed in us.
On behalf of CEX.IO,
Social Networks Supervisor
Bewertung für CEX.io
Bewertung für CEX.io
Ich habe auf dieser Börse Kryptowährungen gekauft, ohne darüber informiert zu werden, dass eine Verifizierung des Kontos erforderlich ist, um Geld abzuheben oder Transaktionen durchzuführen. Als ich dies bemerkt habe, wollte ich mein Konto verifizieren, doch der Prozess hat nie funktioniert, obwohl ich alles korrekt gemacht habe.
Nach mehreren erfolglosen Versuchen habe ich die App gelöscht und erneut heruntergeladen. Seitdem kann ich mich nicht mehr einloggen und habe keinen Zugriff mehr auf mein Geld. Der Kundenservice ist eine Katastrophe – trotz unzähliger Kontaktversuche (mindestens 10–20 Verifizierungsversuche) habe ich keine Antwort oder Unterstützung erhalten
6. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We regret to hear about the challenges you’re facing while using our platform.
CEX.IO is a regulated cryptocurrency exchange committed to maintaining secure and effective collaboration with global regulators. Rest assured, your funds are safe with us. For more details, please visit our Legal and Security page: https://cex.io/legal-security.
Please note that identity verification is a mandatory requirement to access CEX.IO’s services. Our records indicate that additional verification information has not yet been provided. These procedures align with our Terms of Use, which you can review here: https://cex.io/terms.
At this time, our support team can only be reached via the chat on support.cex.io.
Kindly be aware that certain features of your account may remain restricted until the necessary verification process is complete. Once we receive and assess the required information, any limitations will be promptly removed.
Thank you for your understanding and cooperation.
Best regards,
Social Networks Supervisor
CEX.IO
card selfie verification
I am getting a message to verify my account with selfie and a card. however the debit card is expired and i have lost/blocked it already. The bank which issued the card merged with another bank to form a new bank hence does not exist anymore. I have been chasing CEX support for a long time and they just do not respond at all.
My account withdrawal option has been blocked.
user id is up140390651
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We regret to hear about the difficulties you’re facing while using our platform.
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
According to our review, it seems that the necessary information for additional verification has not been provided. These verification procedures are in compliance with our Terms of Use, which you can review here: https://cex.io/terms.
As per our records, our support team contacted you a day ago with an update regarding your case.
Please be aware that certain features of your account may remain restricted until your case is resolved. Once we receive and review the required information, any limitations will be promptly removed.
Thank you for your understanding and cooperation.
Best regards,
Social Networks Supervisor
CEX.IO
SCAMMERS
Asking for a picture of my credit card so I can withdraw funds!!
4. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Can’t withdraw money
I have money in my account which I can’t withdraw. I have done all the verification but every time I try and withdraw my money it says error. Customer service haven’t helped me at all. Avoid!
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Poor support and very arrogant team.
29. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We appreciate you taking the time to share your experience with us. Your feedback holds significant importance to us as it plays a crucial role in our efforts to enhance and refine our services for the benefit of our valued customers.
Upon reviewing the matter, we have confirmed that our support team has thoroughly addressed all the inquiries and issues you have raised. According to their latest communication, we would like to inform you that our team has provided you with a comprehensive response to your request.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Account suspended, Geld fort.
Plötzlich Account "suspended" weil man die Zahlungsmittel bereinigt da man Versehentlich das selbe Zahlungsmittel hinterlegt hat welches ich direkt entfernt habe. Der Account war bereits Jahre vorher verifiziert und es hat auch mal alles funktioniert aber dies klappt nun nicht mehr. Die Verifizierungsapp hält nur hin, es gibt 0 Infos woran es liegt... Am Bart oder wie? Soll ich mich extra rasieren für euch? Hochauflösende Bilder habt ihre bereits da. Der Account war Jahre verifiziert. Support nada und natürlich wird eine Auszahlung verweigert, man ist ja nicht mehr verifiziert. Immer schön möglichst zu lasten des Kunde.
Update: Now I am verified again but I are still not able to withdraw or deposit money as there is a failed verification notification in my account. I could remove the notification only when I reverify. I hope you can remove the notification so I could use agian my account as usual :-)
28. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We appreciate you taking the time to share your experience with us. Your feedback holds significant importance to us as it plays a crucial role in our efforts to enhance and refine our services for the benefit of our valued customers.
Upon reviewing the matter, we have confirmed that our support team has thoroughly addressed all the inquiries and issues you have raised. Also, we are glad to inform you that your verification Identity verification was approved.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
I made an account and bought some…
I made an account and bought some crypto so I can send it to my other wallet but had to go through all the security processes. After completing the KYC and Security questionnaires I wanted to withdraw my crypto but kept getting declined. I’ve written to support 3 days ago and still no response. If you care about your money do not and I repeat DO NOT think about using cex.io . Support is non-existent, prices and fees are extremely high, and they hold your assets hostage and don’t allow you to withdraw them even after completing all the necessary security procedures.
DO. NOT. USE. THIS. PLATFORM!!!
24. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Beware - A Platform That Withholds Your Funds Without Justification
CEX.IO has proven to be completely unreliable and unethical. Despite having a fully verified AML/KYC account, my withdrawal request was blocked without any valid reason. Instead, I was bombarded with endless hoops to jump through—questionnaires, security checks, and other pointless requirements. Even after meeting all their demands, the platform has gone silent for over 10 days.
I’ve sent nearly 50 follow-ups with zero response. Meanwhile, my account value has doubled, but CEX.IO seems intent on holding my funds hostage, offering no transparency or accountability.
Their so-called customer service is a joke, and it's clear they are exploiting users. Avoid this platform at all costs.
I plan to file formal complaints with the FCA and Gibraltar regulators as an initial step. I strongly believe I am not alone in facing such unethical practices. If anyone has encountered similar issues with CEX.IO or is interested in pursuing legal action, please let me know.
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We are sorry to hear you are experiencing difficulties while using our platform.
Please note that CEX.IO is a regulated crypto exchange and any illegal activity from us is absolutely excluded. Hence, nobody except you has access to your funds.
Our mission is to provide a secure platform for individuals to access the potential of cryptocurrencies and decentralized finance. We understand the trust that our users place in us and take our responsibility seriously. We are committed to upholding the highest standards of integrity in our operations.
Concerning the support team's request for additional photo and video verification we would like to stress that the aforementioned measures are in line with our Terms of Use - https://cex.io/terms
Upon reviewing the matter, we have confirmed that our support team has thoroughly addressed all the inquiries and issues you have raised. According to their latest communication, we would like to inform you that our team has provided you with a comprehensive response to your request. Also, we are glad to inform you that all functions of your account have successfully been restored.
We are grateful for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Their support staff is by far the worst…
Their support staff is by far the worst thing i have ever seen in my entire life .
I have seen bad and even zero support exchanges around the world , but their support staff is next-level bad .
Support staff doesn't even know what crypto is , they will answer once every week .
None of my emails or chats have been answered , and since my assets are in that account in cex.io , im pursing legal action against them
23. november 2024
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
I bought these in 2020 but now in…
I bought these in 2020 but now in profit cannot sell, been in contact with them for weeks and have supplied everything they have asked for but cannot sell and get my money back, customer support is rubbish starting to think this is a scam stay away from this platform
23. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We’re sorry to hear about the challenges you’ve faced on our platform.
At CEX.IO, a regulated crypto exchange, we ensure your funds are secure, and no one but you has access to them. Our mission is to provide a safe platform for accessing cryptocurrencies and decentralized finance, and we take this responsibility seriously.
Regarding the additional card verification requested by our support team, please note that these measures comply with our Terms of Use: https://cex.io/terms.
We regret the inconvenience you’ve experienced and understand your frustration. After a thorough review of your case, we’re happy to confirm that your account is now fully functional.
Our strict security measures may require extra verification for specific transactions, including withdrawals. While we aim to make this process smooth, we apologize for any delays in your case.
Your feedback is valuable, and we’ll use it to improve our services. We’re committed to providing a reliable and positive customer experience moving forward.
If possible, we’d greatly appreciate it if you could update your review.
Thank you for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Stay Away From Cexio
I've had an account with Cexio for several years. Two weeks ago I logged in (after not doing so for several months) and tried to update an expired credit card so I could deposit more funds (your loss Cexio) to jump on the BC run after the election. But wonderful Cexio suspended any withdrawal functions due to "suspicious behaviour" (???) and rejected four attempts to verify my new credit via selfies. I hadn't done anything different to any other time I'd logged in. A week later, still trying to verify my card, I uploaded my latest selfie and within 5 mins was rejected outright. It was at this point all communication stopped. No email replies. No chat replies. A week later, my notification panel still shows rejected with no way to upload another selfie. That's now two weeks locked away from my funds. They do not communicate. It's like they're hiding something. What I've noticed is... --There's a lot of recent complaints on Trustpilot about people being kept from their funds with Cexio using all kinds of word salads to their customers quoting Policies, Terms and Conditions etc blah blah blah when the customers, like me, hadn't done anything wrong or out of the ordinary. They use lots of disingenuous phrases like "We apologize for the frustrating experience" and "We apologize for any inconvenience caused" while telling you to contact support by chat which they then ignore. Cexio also like to victim blame by asking you not to send so many emails as it slows everything down for everybody else and to reply to your emails and check the spam and junk folders as it's your fault there is no communication. Interestingly, their "Social Networks Supervisor" has stopped responding to clients who posted on Trustpilot. Their last response was in August before the complaints started picking up steam. Personally, I think Cexio has had a security "incident" (Yes-I'm talking theft) occur and they're trying to limit the damage by clamping down on all withdrawals. Basically, taking it out on the customers and causing great distress because of their own incompetence. They've always been slack when it comes to customer service, but now they're hitting new lows. They're actually stealing people's money and hiding behind BS excuses on their way to bankruptcy. A little bit of transparency and honesty now might redeem the company's reputation somewhat. Again.....STAY AWAY FROM CEXIO.
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We’re sorry to hear about the challenges you’ve faced on our platform.
At CEX.IO, a regulated crypto exchange, we ensure your funds are secure, and no one but you has access to them. Our mission is to provide a safe platform for accessing cryptocurrencies and decentralized finance, and we take this responsibility seriously.
Regarding the additional card verification requested by our support team, please note that these measures comply with our Terms of Use: https://cex.io/terms.
We regret the inconvenience you’ve experienced and understand your frustration. After a thorough review of your case, we’re happy to confirm that your account is now fully functional.
Our strict security measures may require extra verification for specific transactions, including withdrawals. While we aim to make this process smooth, we apologize for any delays in your case.
Your feedback is valuable, and we’ll use it to improve our services. We’re committed to providing a reliable and positive customer experience moving forward.
If possible, we’d greatly appreciate it if you could update your review.
Thank you for your understanding and cooperation.
On behalf of CEX.IO,
Social Networks Supervisor
Scammers
How does it have so many good reviews? This company blocked million dollar in my account. Stay away from these scammers
19. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
We sincerely apologize for the difficulties you have encountered while using our platform. In an attempt to resolve the issue, we have conducted an investigation, but have been unable to locate your specific case.
In order to assist you further, we kindly request that you provide us with the following information:
1. Your userID associated with your CEX.IO account.
2. The registration email used to create your CEX.IO account.
With this information, we will be able to conduct a thorough investigation and provide you with timely and accurate updates. We look forward to hearing from you and appreciate your cooperation.
Thank you for your patience and understanding.
On behalf of CEX.IO,
Social Networks Supervisor
Scammer companies
Scammer companies, blocking my accounts and hogging my assets, support staff and complaints department in vain.
7. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra CEX.IO
Dear user,
CEX.IO deeply regrets the inconvenience you've experienced while using our platform. To resolve the issue, we've tried to investigate but couldn't find a record of your specific case.
To assist you further, please provide us with the following:
1. Your CEX.IO account's userID
2. The email used to register your CEX.IO account
Having this information will help us conduct a comprehensive investigation and update you promptly and accurately. We eagerly await your response and appreciate your cooperation.
Thank you for your patience and understanding.
Sincerely,
CEX.IO Social Networks Supervisor
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.