Tout se passe bien jusqu'à la remise du véhicule et le remboursement de la caution, bientôt deux mois que j'ai rendu ma location et toujours aucun remboursement mais beaucoup de messages pour ne rien... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Positive .Good car .Drop off during night worked well To be improved: .Security deposit not possible with visa cards from digital banks. .Security deposit withdrawn from account.
Selskapet har svart
Cannot fault this company. Will be booking again. The pick up counter is facing you as you walk out of the arrivals hall at Paphos airport. No pressure for extras or anything, just a smile and smooth... Vis mer
Selskapet har svart
Plusy: doskonała cena, najlepsze godziny pracy, najniższe opłaty dodatkowe, żadnych problemów przy zdawaniu auta, miła i sympatyczna oraz komunikatywna obsługa, po drugiej stronie ulicy przy lotnisku.... Vis mer
Selskapet har svart
3,5
Middels
351 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Terrible experience
Terrible experience with Cargini in Tirana and I strongly advise everyone to avoid them. They refused to accept my credit card at check-in and forced me to pay double the original price. Because I was in a rush and had no time to find another agency, I had to agree. They initially handed over an old, half-broken car that I immediately demanded to change after driving it for just one round. The second car they gave me was similarly bad, but it was already late in the evening and I had to get home, so I took it. Shortly into the drive, the check transmission light came on. The next day they sent a third car, which arrived completely scratched and dented all around with broken lights and a broken infotainment system. I finally gave up because I do not believe this company actually owns a single normal car. Save yourself the stress and safety risks and book elsewhere.
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Mr. Kuteev,
Thank you for taking the time to share your feedback with us.
Following our communication with our local partner in Tirana, we were informed that the card presented at the rental desk was a Revolut card, as also indicated in the Acceptance Form. According to the rental Terms & Conditions, this type of card is not accepted for the security deposit pre-authorisation. For this reason, you were offered the option of purchasing our Full Coverage package, which waives the requirement for a security deposit to be blocked on your card.
We completely understand your disappointment regarding the condition of the initial vehicle. However, as soon as you reported the issue, our local partner acted promptly by travelling to Durres and replacing the vehicle, ensuring that you could continue your journey with minimal disruption.
Regarding the scratches you noticed on the replacement vehicle, we would also like to reassure you that, as you had purchased the Full Coverage package, you were fully protected. Any new damage covered under the policy would not have resulted in any liability on your part.
At Cargini, providing the highest level of customer service is our top priority. We believe this was an unfortunate and isolated incident, rather than a reflection of the standard of service we are committed to delivering.
We sincerely hope you will give us another opportunity to serve you in the future and allow us to provide you with the high-quality experience we strive to offer.
Kind regards,
The Cargini Team
Dear Timur,
Thank you for providing us more information.
We are looking into your matter and will come back to you with an answer as soon as possible.
Dear Mr/Mrs,
Thank you for taking the time to share your experience. We’re sorry to hear that your rental did not meet your expectations.
We regret any inconvenience or frustration caused during the check-in process and vehicle replacement. This is certainly not the level of service we aim to provide, and we take such feedback very seriously.
We would appreciate the opportunity to review your case in detail, including the booking conditions and the vehicles provided, so we can better understand what happened and address your concerns properly.
Please feel free to contact us directly at support@cargini.rent with your reservation details, and we will be glad to look into this matter.
Kind regards,
Excellent service Mostar
Excellent service Mostar. Thank you!
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Pulja,
Thank you very much for your kind feedback.
We’re delighted to hear that you were satisfied with our service in Mostar. Your support means a lot to our team and motivates us to keep delivering the best possible experience.
We hope to welcome you again soon!
Kind regards,
The cargini team
Svar fra Cargini
Dear Florijan Ćurić,
Thank you so much for your kind words!
We’re really happy to hear that you had a great experience and enjoyed your time. It means a lot to our team.
We look forward to welcoming you again in the future!
Kind regards,
The cargini team
Exelent experience ,definitly i will…
Exelent experience ,definitly i will come back again
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Blago Lasic,
Thank you very much for your kind feedback.
We’re delighted to hear that you had an excellent experience with us. It truly means a lot to our team, and we’ll be happy to welcome you back again in the future.
Looking forward to seeing you next time!
Kind regards,
The cargini team
Svar fra Cargini
Dear Soldo Ronaldo,
Thank you for your kind feedback!
We’re happy to hear that you were satisfied with our service in Mostar. Your support means a lot to our team.
We hope to see you again soon!
Kind regards,
The cargini team
Great time in Mostar
Great time in Mostar! Cargini thank you!
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear In Du Hud,
Thank you so much for your kind words!
We’re very happy to hear you had a great time in Mostar and that you were satisfied with our service. Your feedback means a lot to us and encourages our team to keep doing our best.
We hope to see you again on your next trip!
Kind regards,
The Cargini Team
Fantastic service
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Velji Kvrgic
Thank you for your kind review!
We're thrilled to hear you were happy with our service. Your support means a lot to us, and we look forward to assisting you again in the future.
Svar fra Cargini
Dear vedran soldo,
Thank you for your review!
We're delighted to hear that everything met your expectations. Your feedback means a lot to our team.
We appreciate your trust and hope to see you again on your next trip.
Lyn was very profesional and polite
Lyn was very profesional and polite
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Adam Hroneš,
Thank you for your kind words!
We're very pleased to hear that Lyn made such a positive impression. Professionalism and courtesy are qualities we value highly, so it's great to know that your experience reflected that.
We appreciate your support and hope to welcome you again in the future.
Molto bene a Corfù
Noleggio auto Corfù: puntuali, veloci, automobili pulite; il transfer all'aeroporto perfetto, specialmente la mattina del ritorno, quando avevamo il volo presto e ci hanno aperto l'ufficio prima per poterci accompagnare.
Secondo guidatore aggiunto gratis, prezzo in generale più che ragionevole.
Grazie di tutto, estremamente consigliato!
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Elena Bernardini,
Thank you very much for your wonderful review. We’re delighted to hear that everything met your expectations, from the punctual and fast service to the clean cars and smooth airport transfer. We’re especially glad we could assist with your early flight and make things easier for you.
Your kind words and recommendation truly mean a lot to us. We hope to welcome you again on your next visit.
Thank you kindly Lyn.
Thank you kindly Lyn.
You were great.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear nicholas balet,
Thank you for your positive feedback regarding Lyn and your positive review.
We are at your disposal to assist you if wish to visit us again.
My car rental experience with Cargini…
My car rental experience with Cargini Rent in Antalya was excellent. From the reservation process to the vehicle delivery, everything was smooth and professional. The car was clean, well-maintained, and in perfect condition. The staff were friendly and helpful, answering all my questions clearly. The quick pick-up and return process was especially a big advantage. I would definitely recommend them to anyone looking for reliable and high-quality service.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Ramazan Karataş,
Thank you for your kind review and for choosing Cargini Rent.
We’re delighted to hear that your experience with us in Antalya was smooth from start to finish. It’s great to know that you found the reservation process easy, the vehicle in excellent condition, and our team friendly and helpful throughout.
We’re especially pleased that the quick pick-up and return made things even more convenient for you as that’s exactly the kind of service we aim to provide every customer.
Your recommendation truly means a lot to us, and we hope to welcome you again on your next trip.
Svar fra Cargini
Dear Szonja Horváth,
Thank you for your positive feedback regarding Lyn.
We are at your disposal in any case you wish to visit us again.
cargini malta
0 stelle. Esperienza pessima e profondamente scorretta.
Ho avuto un incidente con terzi in cui ero dalla parte della ragione, ma la controparte è scappata senza assumersi alcuna responsabilità. Io ho agito in modo corretto ed esemplare, facendo immediatamente denuncia alla Polizia, che era l’unica cosa che potevo fare.
Il danno, peraltro, si limitava a circa tre piccoli graffi sull’auto, ma nonostante ciò mi è stata trattenuta indebitamente la somma di 1.200 euro con una fattura generica e insufficiente, riportante solo la dicitura “incidente con terzi”. Nessuna documentazione chiara e verificabile mi è stata fornita, e questo comportamento mi impedisce al momento di avvalermi della mia polizza integrativa per il rimborso della franchigia.
Ritengo la gestione della vicenda gravemente scorretta e sicuramente oltre ogni limite di legalità, per come si è sviluppata, fa sorgere fortissimi dubbi sulla correttezza della società.
Vi aggiornerò sugli sviluppi ormai passati al mio legale. Consiglio la massima attenzione a chiunque voglia noleggiare da loro.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear nrico Pugliese,
We truly regret that your experience wasn’t as positive as expected.
We previously requested your reservation details in order to investigate your concerns, but we haven’t yet received them.
As soon as we have this information, we’ll be happy to look into your case and find a fair solution.
Please feel free to reach us anytime at support@ft-enterprises.com.
Your feedback is important to us and helps us enhance our services.
Dear nrico Pugliese,
We’re very sorry to read about your experience.
First of all, we’re glad to hear that you followed the correct procedure after the incident by contacting the Police. We also understand your concern regarding the charges applied and the documentation you received.
Please note that damage assessments and related charges are carried out according to the terms agreed at the time of rental, as well as the reports provided after the vehicle inspection. That said, we take your concerns about the clarity of the invoice and supporting documentation very seriously, as transparency is extremely important to us.
We would really like the opportunity to review your case in detail, including the damage report and all supporting documents, and provide you with a clear explanation.
Please contact us directly at support@cargini.rent with your booking details so we can look into this properly and help move things forward.
Thank you for bringing this to our attention.
Terrible and unprofessional customer servce - will leave you stranded
Our luggage was delayed upon arriving in Florida, so we contacted the company to let them know we would be late collecting our rental car. Despite multiple attempts, no one answered our calls.
When we finally managed to speak to staff at Wisecars, my complaint was dismissed as "British nonsense" and "other bullshit," which was completely unprofessional and unacceptable.
As a result, we were left stranded with our 15-month-old child, with no support or assistance offered. The only way I could speak to anyone was by Wisecar's office in Greece, as the local Cargini car rental office did not answer.
To make matters worse, they have disputed my refund request and are attempting to keep the full charge by classifying us as a "no-show," despite the fact that we made every effort to contact them and explain the situation.
Based on my experience, I would not recommend this company due to its poor customer service, lack of communication, and unwillingness to deal fairly with customers.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Joshua Hannabuss,
Thank you once again for sharing your feedback. We were truly sorry to hear that your experience didn’t meet your expectations.
We attempted to contact you to address your concerns but haven't received a response. If there’s anything we can do to amend things, please don’t hesitate to reach us at [support@ft-enterprises.com].
Your satisfaction is our top priority, and your feedback helps us improve.
We hope you’ll consider giving us another opportunity in the future to serve you.
Dear Joshua Hannabuss,
We’re very sorry to hear about your experience and truly regret the distress this situation caused, especially while traveling with your young child.
We understand how important timely communication is, particularly in cases of flight or luggage delays. Please rest assured that we do not tolerate any form of unprofessional language, and what you describe does not reflect the standards we expect from our team or partners. This will be taken very seriously and investigated internally.
Regarding your reservation, we also want to carefully review the timeline of your arrival, your attempts to contact us, and how your booking was handled. Our intention is always to support our customers in unexpected situations, not leave them without assistance.
We kindly ask you to contact us directly at support@cargini.rent with your booking reference so we can look into this in detail and work towards a fair resolution.
Thank you for bringing this to our attention.
Lyn is really nice!
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Carmen Huguet Suarez,
Thank you so much for your positive feedback.
Great experiencia with Lyn
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Aitor Vega,
Thank you for your positive view of our employees.
We rented a car from their website to…
We rented a car from their website to collect from Tirana airport, they were so nice and helpful to us! The car was good and it has multiple chargers inside.
The only thing maybe they can improve, is that the car didn't have bluetooth and no AUX was available! and we waited for 20 mins maybe till the car was ready!
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Alaa Mahmoud,
Thank you for your kind review.
We are delighted to hear that you had a positive experience with us and that our team at Tirana Airport was able to assist you in a friendly and helpful manner. It is also great to know that you were satisfied with the vehicle and appreciated the amenities provided.
Thank you as well for your constructive feedback regarding the Bluetooth connectivity and the waiting time at pick-up. We continuously work to improve our fleet and services, and comments like yours help us enhance the experience for our customers.
We truly appreciate you choosing us and hope to welcome you again on your next visit to Albania.
Kind regards,
The cargini team
I had amazing experience with Cargini…
I had amazing experience with Cargini in Tirana super nice and helpful stuff and also quite flexible with the return time i was late for an hour and it was ok they really made our trip nice and easy
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear osheen mechail,
Thank you for your wonderful review.
We are thrilled to hear that you had an amazing experience with Cargini in Tirana. Our team takes great pride in providing friendly, helpful, and flexible service, so it is especially rewarding to know that their efforts contributed to making your trip smooth and enjoyable.
We are also happy that we could accommodate your delayed return and help make the rental process as stress-free as possible.
Thank you for choosing Cargini. We truly appreciate your trust and kind words, and we look forward to welcoming you again on your next visit to Albania!
Kind regards,
The cargini team
All went well and smooth
All went well and smooth. Car delivered to the airport and picked up from same location by very nice and supportive employee. I can recommend this company.
13. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear PIOTR POGONOWSKI,
We are grateful for your positive comments and for choosing our company.
Your feedback helps us enhance our services and better serve our clients.
We hope to have the opportunity to assist you again soon.
Dette er Trustpilot
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