Tout se passe bien jusqu'à la remise du véhicule et le remboursement de la caution, bientôt deux mois que j'ai rendu ma location et toujours aucun remboursement mais beaucoup de messages pour ne rien... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Positive .Good car .Drop off during night worked well To be improved: .Security deposit not possible with visa cards from digital banks. .Security deposit withdrawn from account.
Selskapet har svart
Cannot fault this company. Will be booking again. The pick up counter is facing you as you walk out of the arrivals hall at Paphos airport. No pressure for extras or anything, just a smile and smooth... Vis mer
Selskapet har svart
Plusy: doskonała cena, najlepsze godziny pracy, najniższe opłaty dodatkowe, żadnych problemów przy zdawaniu auta, miła i sympatyczna oraz komunikatywna obsługa, po drugiej stronie ulicy przy lotnisku.... Vis mer
Selskapet har svart
3,5
Middels
351 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Cargini
Dear francesco dantonio,
Thank you for your wonderful feedback. We are delighted to hear that everything was perfect and that you had a great experience with us.
Thank you for choosing us. We truly appreciate your support and look forward to welcoming you again in the future.
very reliable car rental company…
Very very reliable car rental company with an extremely friendly and helpful staff. Great value for money, and I highly recommend them. good experxi
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear DANILO,
Thank you for your wonderful review. We are delighted to hear that you found our service reliable and that our team was friendly, helpful, and professional throughout your rental experience.
Providing great value for money and excellent customer service is always our goal, so it is especially rewarding to receive such positive feedback.
Thank you for your recommendation and for choosing us. We look forward to welcoming you again in the future!
Buona esperienza
Buona esperienza, prenotato auto 1 settimana a fine giugno , prezzo molto conveniente e buon servizio, è venuta una ragazza a prenderci all'aeroporto e ci ha accompagnato all'ufficio che si trova a 5 minuti dall'aeroporto, molto gentile e disponibile, pratiche burocratiche veloci ,anche la riconsegna al ritorno nessun problema. In meno di una settimana ci hanno restituito la cauzione che avevano bloccato sulla carta.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Antonio Ippolito,
Thank you for your positive review. We are delighted to hear that you had a good experience with us and that you found our rates competitive and our service reliable.
It is wonderful to know that our team made your arrival and departure smooth and stress-free, from the airport transfer to the quick rental procedures and vehicle return process. We are especially pleased that you appreciated the kindness and professionalism of our staff.
We are also glad that the security deposit was released promptly and that everything went according to your expectations.
Thank you for choosing us, and we look forward to welcoming you again in the future!
Svar fra Cargini
Dear Omah Broodie,
Thank you for your feedback. We are delighted to hear that Ruth provided friendly service and contributed to a positive rental experience.
We truly appreciate your kind words and will be sure to share your comments with her. Thank you for choosing us, and we look forward to welcoming you again in the future!
Stosunek jakości do ceny bardzo wysoki
Plusy: doskonała cena, najlepsze godziny pracy, najniższe opłaty dodatkowe, żadnych problemów przy zdawaniu auta, miła i sympatyczna oraz komunikatywna obsługa, po drugiej stronie ulicy przy lotnisku. Na minus: stan aut (nie najnowsze, brudne, poobijane, liczne uszkodzenia) , losowa ilość paliwa (oddajesz z takim stanem jak odebrałeś, co jest problemem) . Korzystałem dwa razy i pewnie znów skorzystam
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Paweł Cuper,
Thank you for your detailed feedback and for choosing us again. We are delighted to hear that you appreciated our competitive pricing, convenient opening hours, low additional fees, smooth return process, and the friendly and communicative service provided by our team.
We also appreciate your comments regarding the condition of the vehicles and the fuel policy. Your feedback is valuable and helps us identify areas where we can continue to improve our customers' experience.
Most importantly, we are grateful for your trust and pleased to know that despite these concerns, you would choose our services again. We look forward to welcoming you back on your next trip!
Avoid!!
Avoid!!! They are definitely troublemakes! At pick up, the front desk agent said my name on the credit card was not totally noticeable and made us pay for full insurance to get the car. At drop off, the women started yelling and saying the deposit wasn't totally full and made us come back to the gas station and make a video to prove it. Apart from both drivers who did our airport transfers (who were very nice and helpful), the remaining staff was super rude.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Fábio Vicente,
Thank you for taking the time to share your feedback. We have already reviewed your case regarding your comments on Google Business.
We are sorry that your experience did not meet your expectations.
Regarding the vehicle collection, the card presented at the rental desk could not be accepted because the cardholder details were not clearly visible, which is a requirement for security and verification purposes. To allow the rental to proceed, the available options were explained, including additional coverage that removes the need for a security deposit. This option was offered as a choice and was not mandatory.
Concerning the fuel level at return, all vehicles must be returned with the same amount of fuel as provided at pick-up. During the return inspection, there was a discrepancy regarding the fuel level, and our team requested additional verification to ensure the matter was assessed fairly and accurately.
We are particularly concerned by your comments regarding the attitude of our staff, as courteous and professional service is something we take seriously. Your feedback has been noted and will be reviewed internally.
While we regret that your overall impression was not positive, we appreciate your recognition of our airport transfer drivers and thank you for sharing your experience.
Kind regards,
My experience
Our flight came in early so the van that was due to pick us up wasn't there yet. We rang the office and it arrived within 10 minutes. Staff lovely, car was nice, except the 'sos' wasn't working, which meant all the warnings kept appearing on the dash. The staff member told us this was fine and not to worry everything was fine. This was all good but after a few days when the water sign or air in tyres sign etc flashed up I wasn't sure if it was just the electric malfunction or if the problem was real. So yeah I had to check these things just to be on the safe side.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Jackie,
Thank you for your feedback. We are pleased to hear that our team responded quickly when your flight arrived earlier than expected and that you were happy with the service and the vehicle overall.
We apologize for the inconvenience caused by the warning messages related to the SOS system. While this issue did not affect the vehicle's safety or drivability, we understand that repeated dashboard warnings can be concerning and may create uncertainty when other alerts appear.
We would appreciate the opportunity to look into this matter further. Please feel free to contact us directly at support@cargini.rent with your reservation details so that we can review your experience and address any concerns you may still have.
Thank you for choosing us and for sharing your feedback. It helps us continue improving our service and customer experience.
The car we received was a big downgrade…
The car we received was a big downgrade from what we purchased. It was missing features we specifically searched for like CarPlay. Luckily they had 1 phone holder available in their office, otherwise we wouldn’t have been able to navigate while driving. The phone holder was pretty bad though and my phone kept falling out. A bunch of warnings lights were on inside the car, but they said it was fine so we went on our trip.
The policy said ‘Full to Full’, but the car was almost empty when we received it, so we had to find a gas station the moment we started driving, which were all more expensive around the airport.
When we asked for any kind of compensation, considering we rented a Kia Stonic (SUV) and got a small Fiat, our request was not heard and were told it’s ‘similar enough’.
Never experiences something like this through DiscoverCars before, we’ll definitely avoid them in the future.
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Fabian,
We truly regret that your experience wasn’t as positive as expected.
We previously requested your reservation details in order to investigate your concerns, but we haven’t yet received them.
As soon as we have this information, we’ll be happy to look into your case and find a fair solution.
Please feel free to reach us anytime at support@ft-enterprises.com.
Your feedback is important to us and helps us enhance our services.
Dear Fabian,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We understand how disappointing it can be when the vehicle received differs from the one anticipated, especially when specific features such as Apple CarPlay play an important role in your travel plans.
We also regret the inconvenience caused by the fuel level at pickup and the concerns you experienced regarding the vehicle's condition. Our goal is always to provide a smooth and transparent rental experience, and we are sorry that we fell short in your case.
We would appreciate the opportunity to review the details of your reservation and better understand what happened. Please contact us directly at support@cargini.rent with your booking information so that we can investigate your concerns and assist you further.
Thank you for bringing these matters to our attention. We value all customer feedback and continuously work to improve our service.
Amazing rental experience in Corfu
I am very happy with my car rental experience with Cargini. I literally have no complaints, everything was great. I had transparent rules, the Cargini staff have went above and beyond to accommodate me in Corfu and were really human in how they treated me and my family. I recommend it wholeheartedly.
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear MACIEJ TREJGIS,
Thank you for your wonderful review. We are truly delighted to hear that you had such a positive experience with Cargini.
Providing transparent rental terms, excellent customer service, and a smooth experience for our guests is always our goal. It means a lot to us to know that our team in Corfu was able to support you and your family and make you feel well cared for throughout your rental.
Thank you for your wholehearted recommendation and us. We look forward to welcoming you and your family again in the future.
Very pleasurable experience!
Extremely easy booking, very kind service. They made car renting a very pleasureable experience. The car was great!!
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear MS,
Thank you for your wonderful review. We are delighted to hear that the booking process was extremely easy and that our team provided kind and helpful service.
It’s especially rewarding to know that we made your car rental experience enjoyable and stress-free, and that you were pleased with the vehicle provided.
Thank you for choosing us, and we look forward to welcoming you again in the future!
Great and proffessional
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Shahid Ali,
Thank you for your kind review. We are delighted to hear that you found our service professional and that you had a great experience with us.
We truly appreciate your feedback and look forward to welcoming you again on your next visit.
Customer support and relationship 0…
Customer support and relationship 0 below the 0 i minus(- 10). Never answered on the provided contact phones was told to us 5 days to relieve the deposit is close to 3 weeks alredy when I go in the office they send me for green mushrooms in the non man land terrible company not suggesting to anyone car only 60 000km ready broken clutch nobody cares the inspection guys has to be pushed to check the car as well. Absalud disaster !!!!! Far away from service is nightmare more likely
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Kiril Kozhuharov,
First of all, I would like to reassure you that there is no reason to worry regarding the amount that was blocked by our partner in Malta. It is only a pre-authorisation (block) and not a charge, so no funds have been collected.
The release of the blocked amount is an automated banking process, which can take up to 30 working days, depending on the bank. Normally, no action is required from our side.
However, to assist you and give you peace of mind, we have already contacted our local partner in Malta and asked them to get in touch with their bank in order to request the immediate release of the pre-authorised amount.
We hope this helps reassure you, and we will keep you informed of any updates.
The Cargini Team
Dear SUELA,
Thank you for providing us with your booking information.
We are looking into your comments and will come back to you as soon as possible.
Dear SUELA,
Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the delay in the release of the security deposit and the difficulties you encountered when trying to contact our team.
We take comments about vehicle condition and customer service very seriously, and we regret that we were unable to provide the level of service you expected.
We would appreciate the opportunity to investigate your case further and address your concerns directly. Please contact us at support@cargini with your reservation details so that we can review the situation and assist you as soon as possible.
Thank you for bringing these issues to our attention. Your feedback helps us improve our services, and we hope to have the chance to restore your confidence in us.
great staff and car
great staff and car, everything was perfect
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Tomas Piterka,
Thank you for your kind review. We are delighted to hear that you were satisfied with both our staff and the vehicle provided. Knowing that everything was perfect during your rental experience is the greatest compliment we can receive.
We truly appreciate your feedback and look forward to welcoming you again in the future.
I am satisfied with cargini
I am satisfied with cargini. Lyn and Rami are professionals, that helps us get easy trough the process.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Aleksandar,
Thank you for your kind review! We are delighted to hear that you were satisfied with your experience with Cargini. Lyn and Rami will be pleased to know that their professionalism and support helped make the rental process easy and smooth for you.
We truly appreciate your feedback and look forward to welcoming you again in the future.
Kind regards,
The Cargini Team
The best company very good service 🙏
28. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Ardit Kujosa,
Thank you for your kind feedback!
We are delighted to hear that you enjoyed our service and had a positive experience with us. Our team is committed to providing the highest level of customer care, and it is always rewarding to know that our efforts are appreciated.
Poca flessibilità
Cancellato il volo quindi con le date di arrivo e partenza modificate, non è stato possibile spostare la prenotazione di un giorno e ho dovuto annullarla per non perdere i soldi... pessimo servizio!
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Marco Rapaccini,
Thank you for taking the time to share your feedback.
We are sorry to hear that your travel plans were affected by the flight cancellation, and we understand the inconvenience this may have caused.
As previously discussed through our email correspondence, your reservation was made through a third-party booking platform. Unfortunately, modifications to bookings made through external platforms are subject to the policies and technical capabilities of the respective provider, and we are not always able to amend such reservations directly on their behalf.
In an effort to assist you, we proposed an alternative reservation solution for your new travel dates. However, the requested modification could not be processed under the conditions of the original booking.
While we fully appreciate your disappointment, the inability to modify the reservation was not due to a lack of willingness to assist, but rather to the booking terms and restrictions applicable through the third-party platform where the reservation was made.
We sincerely regret that we were unable to provide the outcome you were hoping for and thank you for your understanding.
Kind regards,
The Cargini Team
Dear Marco Rapaccini,
Thank you for your feedback.
We are very sorry to hear about the inconvenience caused by the changes to your travel plans. We fully understand how frustrating flight cancellations can be and the impact they have on reservations as we always aim to assist our customers in the best possible way within these conditions.
We regret that on this occasion we were not able to meet your expectations, and we sincerely apologize for any frustration caused.
We would kindly encourage you to contact us directly at support@cargini.rent , as we would be happy to review your case in detail and see if there is anything further we can do for you.
Your feedback is important to us and helps us improve our service.
Kind regards,
The cargini team
Malta car rental
The stuff first of all, Diego especially. New Car well maintain.
28. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Dumitru Teler,
Thank you very much for your kind feedback.
We’re delighted to hear that you had a great experience with us and that you appreciated the condition of the car. Your positive comments about our team, and especially Diego, mean a lot to us as we will be sure to pass along your kind words to him.
Providing well-maintained vehicles and friendly service is exactly what we strive for, so it’s wonderful to know we met your expectations.
We look forward to welcoming you again in the future.
Kind regards,
The Cargini team
Lin è stata Gentile e disponibile
Lin è stata Gentile e disponibile
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Daniela,
Thank you very much for your kind words. We’re delighted to hear that Lin was friendly and helpful during your visit. Providing attentive and welcoming service is very important to us, and we’re glad she made a positive impression.
We appreciate your feedback and hope to welcome you again soon.
Bei der Abholung war der Vermieter…
Bei der Abholung war der Vermieter nicht besonders freundlich, er wirkte etwas genervt. Bei der Rückgabe war eine Dame anwesend, die sehr freundlich war. In Hinblick auf den wirklich guten Mietpreis für 8 Tage, nimmt man das in Kauf. Die Rückzahlung der Kaution mit 4 Wochen fand ich extrem lang. Das Fahrzeug war klein, was aber ein Vorteil für das parken war. Insgesamt kann man den Anbieter weiterempfehlen.
25. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Marina Tomesek,
Thank you very much for your detailed and thoughtful feedback!
We’re glad to hear that overall you had a positive experience, especially with the smooth return process and the friendliness of our team. We also appreciate your comments regarding the pick-up experience and the deposit refund timing — this kind of feedback helps us improve.
It’s great to know that you found the vehicle practical and that you would recommend us. We truly appreciate your trust and hope to welcome you again in the future!
Kind regards,
All perfect
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Srecko Skoko,
Thank you for your positive comments.
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