Tout se passe bien jusqu'à la remise du véhicule et le remboursement de la caution, bientôt deux mois que j'ai rendu ma location et toujours aucun remboursement mais beaucoup de messages pour ne rien... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Positive .Good car .Drop off during night worked well To be improved: .Security deposit not possible with visa cards from digital banks. .Security deposit withdrawn from account.
Selskapet har svart
Cannot fault this company. Will be booking again. The pick up counter is facing you as you walk out of the arrivals hall at Paphos airport. No pressure for extras or anything, just a smile and smooth... Vis mer
Selskapet har svart
Plusy: doskonała cena, najlepsze godziny pracy, najniższe opłaty dodatkowe, żadnych problemów przy zdawaniu auta, miła i sympatyczna oraz komunikatywna obsługa, po drugiej stronie ulicy przy lotnisku.... Vis mer
Selskapet har svart
3,5
Middels
351 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
La migliore esperienza di noleggio auto…
La migliore esperienza di noleggio auto mai fatta. Professionalità e una serie di servizi offerti impareggiabile. Torneremo ad essere vostri clienti.
31. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear F Z,
We sincerely thank you for taking the time to share your positive experience with us.
Your feedback is highly valued and inspires us to keep improving.
It would be our pleasure to welcome you again in the future.
Excellent customer recovery – they went above and beyond to resolve the issue!
[UPDATE]: After my initial review regarding the heavy international banking fees that reduced my refund, the central customer service team (specifically Anastasia) immediately reached out to me.
They took full responsibility for the missing amount lost to intermediary banks. Instead of making excuses, they proactively explored alternative and modern payment methods (using Revolut) to send the remaining balance directly to my local currency account, ensuring I didn't lose a single cent.
Although the initial experience at the Samos local desk and the traditional banking process were frustrating, the central support team's dedication to making things right was truly impressive. They proved that they genuinely care about customer satisfaction and are willing to put in the extra effort to fix mistakes. Thank you for resolving this so professionally in the end!
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I was unfairly charged an extra 40 EUR at the Samos desk by the local agent despite prior notification. After returning from my trip, I contacted Cargini's central support team. I had to provide multiple pieces of evidence (WhatsApp records, the local rental agreement, and my official credit card bank statement) to prove that the charge was unjustified.
To their credit, the central customer service team investigated the matter, acknowledged the local agent's mistake, and officially agreed to refund the 40 EUR.
However, instead of simply refunding the amount directly to the credit card they charged, they opted for an international bank transfer (SWIFT) and reflected the transfer costs onto me. Due to the sending bank and intermediary bank fees, the 40 EUR refund arrived in my account as only 16 EUR.
I appreciate that the central support team eventually resolved the issue, took responsibility, and kept their word. However, the initial unfair treatment at the local desk, the exhausting bureaucratic process to prove my case, and the costly refund method make this a bittersweet resolution.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Mehmet ÖZKAN,
Thank you for taking the time to share your feedback. Your comments are highly valued and help us improve the quality of our services.
To proceed with our investigation, kindly send your reservation number to support@cargini.rent .
Our team will thoroughly review the issue and respond promptly.
Thank you for your understanding.
Svar fra Cargini
Dear marko stankovic,
We sincerely appreciate your wonderful review.
Your feedback is very important to us and inspires our team to continuously improve.
We look forward to welcoming you again on your next journey.
very good experience
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear R-Line Rent A Car,
Thank you for your kind review and for trusting our services.
Your support means a lot to us and drives us to maintain high standards.
We would be happy to assist you again in the future.
Best car hire experience I've ever had
Best car hire experience I've ever had. Quick collection from airport, 10-minute free shuttle to car, friendly and got lots of tips on the journey. No pressure from them whatsoever - usually car hire is a headache and there's pressure to buy more from them, especially their own insurance at an extortionate cost, but not here (I'd purchased full insurance in advance from my home country, but their cost was actually very reasonable, and I trust them, so I'd happily buy full insurance from them next time).
Hassle free experience. Nice people. Good prices. Trustworthy. Good communication. I'll 100% use them again. Thank you for making the experience so easy!
Forgot to say, the car was also great, great condition and easy to drive.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Pani,
We sincerely thank you for taking the time to share your positive experience with us.
Your feedback is highly valued and inspires us to keep improving.
It would be our pleasure to welcome you again in the future.
Très bonne voiture et très…
Très bonne voiture et très compréhensif.
Je conseille
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Camille Delrieu,
We are grateful for your positive review of our company.
Your feedback is invaluable to us and helps us to continuously improve.
It would be our pleasure to assist you at your future destination.
Katrin at the pick up desk was…
Katrin at the pick up desk was amazingly polite and helpful. She sorted everything and I was on the road in less than 25min.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Gary,
Thank you for your wonderful review and your trust in our company.
Your feedback means a great deal to us and helps us grow.
We would be delighted to assist you again on your next journey.
A great company for car rentals and…
A great company for car rentals and excellent service. The guys who greeted us were very friendly and gave us the best possible option. Gerti a great professional and super friendly
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Iván Salinas Salinas,
We sincerely thank you for taking the time to share your positive experience with us.
Your feedback is highly valued and inspires us to keep improving.
It would be our pleasure to welcome you again in the future.
We had an incredible experience
We had an incredible experience. Siper profesional staff. Gerti was an incredible help for us, super nice worker
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear SR JOSE CORTéS,
Thank you for your wonderful review and your trust in our company.
Your feedback means a great deal to us and helps us grow.
We would be delighted to assist you again on your next journey.
All was good we don’t have any problem…
All was good we don’t have any problem with find him very easy all the process work very fast thank you
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Qusai Alfayez,
Thank you for your wonderful review and your trust in our company.
Your feedback means a great deal to us and helps us grow.
We would be delighted to assist you again on your next journey.
خدمة رائعة وسرعة وانجاز مبهر
خدمة رائعة وسرعة وانجاز مبهر
وأسعارهم جداً مناسبة مقارنتة للشركات الأخرى
اشكرم وانا سعيد جداً بخدمتكم الرائعة
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Mohammad Alturk,
We sincerely thank you for taking the time to share your positive experience with us.
Your feedback is highly valued and inspires us to keep improving.
It would be our pleasure to welcome you again in the future.
Highly recommended for easy and…
Highly recommended for easy and trustful service
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Khaldun Hamza,
Thank you for your wonderful review and your trust in our company.
Your feedback means a great deal to us and helps us grow.
We would be delighted to assist you again on your next journey.
Thank you CarGini jordan for the free…
Thank you CarGini jordan for the free upgrade and the pro service you provided
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Ehab Shiker,
We are grateful for your positive review of our company.
Your feedback is invaluable to us and helps us to continuously improve.
It would be our pleasure to assist you at your future destination.
the staff is terible
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Dejan Brčina,
We appreciate you taking the time to share your experience.
We previously reached out requesting your booking information in order to investigate your case, but no details have been received so far.
Unfortunately, without this data we are unable to proceed with the review.
Please don’t hesitate to contact us at support@ft-enterprises.com should you wish us to re-open the matter.
Svar fra Cargini
Dear Mrs Marina Arxontaki,
We are grateful for your positive review of our company.
Your feedback is invaluable to us and helps us to continuously improve.
It would be our pleasure to serve you at your future destination.
It was incredible.Car was great,staff…
It was incredible.Car was great,staff was perfect,the office was not hard to find.I would recommend it to everyone who plans to visit Albania.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Gerti Xhafa,
We are grateful for your positive review of our company.
Your feedback is invaluable to us and helps us to continuously improve.
It would be our pleasure to serve you at your future destination.
great car and great people in Tirana…
great car and great people in Tirana airport!
5. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Andres,
We are grateful for your positive review of our company.
Your feedback is invaluable to us and helps us to continuously improve.
It would be our pleasure to serve you at your future destination.
I had a nice experience with Cargini
I had a nice experience with Cargini. The booking process was simple, the staff friendly and helpful, and the car was clean and in perfect condition.
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear maria amarg,
We are grateful for your positive review of our company.
Your feedback is invaluable to us and helps us to continuously improve.
It would be our pleasure to serve you at your future destination.
BE AWARE! Go with a reputable company.
Paid online put our flight number in so they knew when we landed got there guy had a bad attitude was asking for extra money In cash over 4 time the agreed price was asking for deposit on card plus cash deposit. There prices are cheap through a third party app and then when you get there they try to have your pants down. Definitely not worth the headache or hassle. You should be able to pay the deposit when paying on the app so there wouldn’t be not funny business. Gives Albania a bad first impression.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Mr Liam Monaghan, ,
Thank you once again for sharing your feedback. We were truly sorry to hear that your experience didn’t meet your expectations.
We attempted to contact you to address your concerns but haven't received a response. If there’s anything we can do to amend things, please don’t hesitate to reach us at [support@ft-enterprises.com].
Your satisfaction is our top priority, and your feedback helps us improve.
We hope you’ll consider giving us another opportunity in the future to serve you.
⭐️⭐️⭐️⭐️⭐️
I had a great experience with Cargini Tirana. The booking process was simple and straightforward, the staff was very professional and helpful, and the car was clean and in perfect condition. The pick-up and drop-off were quick and well organized, which made my trip much easier.
ëë
I highly recommend it, and I will definitely rent from them again!
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Cargini
Dear Xhoana Mucka,
We are grateful for your positive review of our company.
Your feedback is invaluable to us and helps us to continuously improve.
It would be our pleasure to serve you at your future destination.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.