Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Contact centre helpful, servicing is prompt. HOWEVER They don’t leave copies of servicing info and gas safety certificates. You have to ring and chase every document. Useless now that we legally hav... Vis mer
Sophie pitched up on time, giving a heads up when she was on the way. Identified remedial work required during the service, with a subsequent visit to fix it all up. Clean and tidy, no hassle at al... Vis mer
Engineer did an excellent job servicing our boiler took his time did a very thorough job .Well mannered very polite.Thankyou Rightio.
Informasjon om virksomheten
Skrevet av virksomheten
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Kontaktopplysninger
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Storbritannia
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bank Holiday Leak
excellence , although the problem could not be sorted out on the bank holiday ,it was quickly sorted out on the Tuesday , care bear saves me a lot of stress and always delivers the results.
Outstanding plumber
The engineer (Gufraz) called to tell me he was on his way.
He was pleasant, polite, competent and friendly.
My problem was soon resolved to my complete satisfaction and would readily recommed this company to all seeking a trained and expert plumber.
They are lucky I am giving them 2…
They are lucky I am giving them 2 stars. The Engineer who was very good and the only good bit of the experience,arrived after a four hour and forty minute wait to replace the cold water pipe to our washing machine, it was broken he didn’t have a replacement even after telling customer service that he would need to replace it. They said don’t worry he will have a spare pipe on his van, he then asked me if I knew where he could get one, I didn’t know so he then got. In his van and drove off.
Two hours later he returned and completed the job which took him ten minutes.
All in all about 7 hours total.
A very prompt service
A very prompt service. The plumber who came was nice and the job completed.
Rang in the morning for emergency…
Rang in the morning for emergency plumbing and engineer arrived same day in under 5 hrs. Problem resolved engineer very helpful and quick also left bathroom clean. After care was good too got a call from office to check i was satisfied and happy with the job. Will hughly recommend
Excellent service!
Very prompt - same day! - service. Courteous and efficient engineer. Thank you!
Very friendly & gave good efficient…
Very friendly & gave good efficient advice
Great service
Great service, the plumber was great and good communication.
Beware of Debt Collection if canceled early.
GOOD:Engineer was friendly and efficient on both boiler services.
BAD: Be aware that you cannot cancel the policy without 1 years notice to not renew. I stopped the Direct debit as I had to remind Careclub on both occasions when my Service was due. They do not know what Customer Service actually is, and got a Debt Collection letter from them.
They are expensive and I've found the same policy elsewhere for half the fee.
The plumber was fast,friendly and…
The plumber was fast,friendly and efficient.Job well done.
The man came quickly to repair the…
The man came quickly to repair the leak,he was very polite and pleasant to deal with.
Care Club agent spent time in getting…
Care Club agent spent time in getting all information about payments and happily offered to reduce monthly payments for another year as well as arranging an immediate service to be carried out! Much appreciated!
Extremely friendly engineer
Extremely friendly engineer. He did a great job. He phoned later in the evening to check if all was okay.
A very pleasant experience
A very pleasant experience. The engineer was polite and friendly and explained what he had done. He was thorough, and left us happy with the service. I would recommend Care club to anybody.
Thank you guys.
Steve the engineer was excellent
Steve the engineer was excellent. Very knowledgeable and fixed the issue in minutes.
Brilliant
2 big jobs - boiler replacement and all radiator valves plus thermostat updated. The engineers were punctual, polite, and skilled, and got both jobs done beautifully, leave the flat spotless afterwards. The behind-the-scenes facilitation
was also meticulous. Thank you so much.
Leaking pipe.
Before I start I would like to know what you do if your emergency is after 1900hrs because I was unable to contact anybody except by leaving a message. I had to wait until the next morning to speak to somebody about my leaking pipe. The man turned up at midday and soon found the problem and fixed it in no time at all. Could have smiled a bit more but he did the job well and left everything tidy. The office phoned just to make sure I was happy with the outcome which I was. A professional job well done but try to sort out after hours emergencies.
After speaking to the call centre &…
Faulty Toiltet
After speaking to the call centre & explaining i had a toilet that wasn't stopping flushing. The operative booked me in with a plumber the following day. The plumber explained the ongoing issue i had & replaced a faulty syphon in cistern .
Excellent service and quick and…
Excellent service and quick and efficient repair, would highly recommend this service
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