UKCC Auto Techs Anmeldelser 

70
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

No-one enjoys spending money on repairing cars but UKCC have made my DPF troubles go away. Cristian is professional, efficient and kind. I wouldn't hesitate in recommending them when the dreaded... Vis mer

Vurdert til 5 av 5 stjerner

Christian was highly professional diagnosing and resoving the issue with my cars DPF. He visited me at my home, and completed everything on my driveway. He kept in contact a few days after just to c... Vis mer

Vurdert til 5 av 5 stjerner

The DPF on my car was completely blocked and the engine was hardly running at all. But this guy actually managed to fix it in short time in my driveway. Very impressive 👍

Vurdert til 5 av 5 stjerner

Christian arrived on time and outlined the process. He then looked a the fault codes on his laptop and addressed each one in order. He then used a variety of cleaning fluids to clean the carbon... Vis mer

Informasjon om virksomheten

  1. Bilreparasjon og -vedlikehold
  2. også i
  3. Biltransportservice
  4. Bilverksted

Skrevet av virksomheten

UKCC Auto Techs is one of the UK’s largest and most established networks specialising in Engine Carbon Cleaning, DPF Diagnostics & Cleaning, and ECU Remapping. We work with everyday drivers, performance enthusiasts, and trade clients across the country, delivering practical, honest, and results-focused vehicle solutions. Our approach is simple: diagnose properly, explain clearly, and carry out the service professionally. We do not promise miracles or quick fixes — especially when it comes to complex modern engine systems. Instead, we focus on accurate diagnostics and tailored treatment based on the condition and needs of each individual vehicle. As part of the Carbon Cleaning global network, we use unique proprietary chemicals and tailored processes that allow us to adapt our service to suit different engines and driving styles. Successful diagnosis is central to everything we do, particularly with DPF systems, where incorrect assessment can lead to repeated problems. UKCC Auto Techs is proud to be Checkatrade approved, providing customers with an additional layer of confidence and accountability. This is where you'll find mot of our reviews over the last 10 years. Transparency and clear communication are at the heart of our business — we explain what our services can achieve, where their limitations are, and when a vehicle may require further mechanical repair beyond cleaning alone. We aim to help drivers maintain engine health, improve performance where possible, and avoid unnecessary future repair costs through preventative maintenance carried out correctly. If you have any questions about our services, our team is always happy to advise before booking.s


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

70 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(70)

62 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Received a great service

Received a great service from Matt. I needed to change date which Matt accommodated easily.

Matt explained everything and I was happy for him to proceed all work complete satisfactory

13. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra UKCC Auto Techs

Hi Liam, thanks for the review. It was a pleasure to assist you and your Hyundai. If we can be of any further assistance in the future do not hesitate to make contact.

Vurdert til 1 av 5 stjerner

Booked a remap / adblue issue

Booked a remap / adblue issue, 4 weeks ago. 1 day before due to visit, they cancelled, saying it was too far for them.
Waste of time. Avoid. You will not know there is a problem until it's too late.

29. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra UKCC Auto Techs

Hi Ian,
Thank you for taking the time to leave your feedback, and I’m genuinely sorry for the inconvenience caused.
After reviewing this booking, it turns out your location sits outside of our technician coverage area. Our online booking system is designed to prevent bookings outside of our service territories, however in this case the booking was able to go through without being correctly assigned to a local technician — which is why it wasn’t flagged until late in the process.
We completely understand how frustrating this would have been, especially with only 24 hours’ notice, and we apologise for the wasted time.
Since this happened, we have now put an additional check in place to ensure any out-of-area bookings are identified and handled immediately, so this doesn’t happen again.
Thank you again for your feedback — and sorry again for the disruption.
Kind regards,
UKCC Auto Techs

Vurdert til 5 av 5 stjerner

Good service!

Good service!
Easy to arrange and arrived on time.
Resolved issue of clogged DPF and car is working well again now. Running smoothly, no lights on dash anymore and start/stop works again, etc.
Reasonable price as too.

4. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Booking arranged then Matt (Tech)…

Booking arranged then Matt (Tech) wanted to reschedule even though deposit paid. Basically had an attitude because he had to leave a message and it wasn't convenient for me to move the appointment. Wouldn't refund deposit.
Save your money. Go elsewhere.

27. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra UKCC Auto Techs

Hi Steve,
Thank you for your feedback. We’re sorry you were unhappy with your experience.
On this rare occasion we unfortunately had to reschedule due to circumstances outside of our control, and we offered many alternative appointment dates and times.
The deposit was not refunded because it is non-refundable under the booking terms agreed at the time of payment.
We appreciate your comments and will continue working to ensure communication remains clear and professional at all times.
To anyone elsse reading this, to understand the level of service we truly do supply please review our 100s of reviews on checkatrade.
Kind regards,
UKCC Auto Techs

Vurdert til 1 av 5 stjerner

Don’t use them

Don’t use them . Booked online for today 14.30pm got an email saying coming etc and appointment booked . Waited in and they’ve just emailed me saying not coming appointments cancelled. No phone call no explanation. Very unprofessional company and glad I didn’t let them touch my car . Will go with someone else now . It’s there loss because I have fleet vehicles I would have been interested in getting done .

6. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra UKCC Auto Techs

Hi Paul,
Sorry you were disappointed.
As we’re a mobile service, our booking terms require a quick phone confirmation before we travel. On the day, the technician attempted to contact you multiple times by call and text but didn’t receive a response, so the appointment had to be cancelled. This is often due to an incorrect or unreachable phone number being provided at booking.
This situation is extremely rare for us, and we always aim to communicate clearly and attend as arranged. For a more accurate reflection of our service, we recommend viewing our customer reviews on Checkatrade, where we have a long-standing track record.
Kind regards,
UKCC Auto Techs

Vurdert til 1 av 5 stjerner

Complete letdown

I was advised my car had a build up of carbon so contacted UKCC via a Google search. I paid £380 for the full clean and it has made no difference to my vehicle. The EML has come back on and is still clogged with carbon. When I called to speak to them it was then explained it was more a preventative measure that should be done at regular intervals throughout the life of a vehicle as well as using premium fuel and oil and not guaranteed to work on a vehicle like mine! If this is the case their web enquiry form should ask if you’ve had it done before and if not the ‘preventative measure’ disclaimer made very clear. I feel I’ve been misled and miss-sold a service. Will be reporting to trading standards.

13. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra UKCC Auto Techs

Hi Jennifer,
Thank you for your feedback, and I’m sorry to hear you feel disappointed with the outcome.
To clarify, Engine Carbon Cleaning is designed to remove carbon deposits and improve performance, efficiency and drivability, but it is not a guaranteed repair for an engine management light or an underlying mechanical/electrical fault. This is explained in our service information and terms, and it is something we also aim to make clear before treatment.
We can confirm the service was carried out as booked, however in a small number of cases — particularly where a vehicle has an existing fault or heavy long-term buildup — carbon cleaning may not resolve the issue and further diagnosis is required.
Best regards,
UKCC Auto Techs

Vurdert til 2 av 5 stjerner

I recently had the hydrogen carbon…

I recently had the hydrogen carbon clean done here, hoping it would resolve the issue with my engine light (P0401 - EGR flow insufficient). Unfortunately, after spending £180, the engine light came back on the very next day, and the clean didn’t seem to fix the issue.

I took my car to my local mechanic, who mentioned upon inspection of the EGR valve was "blocked full of carbon" and that the hydro clean hadn’t addressed the problem at all. After having it manually cleaned, the engine light hasn’t come back on.

While I appreciate the service which was carried out professionally, it didn’t seem to solve the issue in my case, and I ended up paying more to have it properly fixed. I would suggest considering other options if you're specifically dealing with clogged EGR issues, as this didn’t quite do the job for me.

30. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

DPF issues

This is the second time I have used UKCC and especially Redha, a few years ago with my Lexus, and today with my Mercedes, both with dpf issues, he is so very good at what he does, he will explain everything he is doing in detail, very thorough and gets the job done, I couldn’t recommend him enough.

5. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class service from Christian

First class service from Christian. Completely solved the DPF issue on two cars. Both now running perfectly. Christian not only carried out the work professionally but gave excellent advice on issues identified and provided top rate customer service.

19. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great, honest and reliable service

My experience was very good from the initial evaluation online to the excellent service provided by the mechanic on site. He arrived when he said he would, he carried out the service quickly and offered some great advise. I would highly recommend them

7. mai 2024
Anmeldelse skrevet uten oppfordring

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