Been using Captions for several years now. It’s been a great tool in making short form videos. I liked the older web version better, Imo was easier to use, but I think they’ll improve this new version... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Folgenden Eindruck vom Gesprächschat: Erstens ist sofort jemand für dich da und das auch noch hilfsbereit und freundlich. Zweitens werden auch simple Fragen zu Einstellungen bei Untertiteln sofort und... Vis mer
Vorweg, einen Abzug gibt es dafür, dass ich nicht mit einem regulären SEPA-Mandat meine Beträge zahlen kann sondern dazu gezwungen werde eine Kreditkarte zu nutzen... - Aber abgesehen davon war der Su... Vis mer
Captions is a great tool with an incredibly responsive and helpful support team! However, the transition between domains is inconvenient, as users have to migrate their projects manually. I’d... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation. The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars. Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone. Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Kontaktopplysninger
177 Huntington Ave Ste 1703 PMB 63183, 02115, Boston, USA
- hello@getcaptions.app
- captions.ai
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 70 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service was on point
Customer service was on point. Sam was very responsive throughout the whole process of working with them

Svar fra Captions
Thank you for the excellent customer…
Thank you for the excellent customer care I received!

Svar fra Captions
Great service and quick response
Great service and quick response. I hope they maintain and exceed these standards. Rooting for them!

Svar fra Captions
Excelente servicio de atención al…
Excelente servicio de atención al cliente, con mucha paciencia me ayudaron a completar un proceso para mi cuenta. Recomiendo!!

Svar fra Captions
Servizio molto comodo
Servizio molto comodo per fare l'editing sul materiale già precuttato, unico neo la cancellazione dell'abbonamento che non è proprio immediata in piattaforma, probabilmente per un problema tecnico nella versione web... in ogni caso l'assistenza super sul pezzo ha risolto subito!

Svar fra Captions
I needed to temporarily cancel my…
I needed to temporarily cancel my subscription and Sam jumped right in to assist me each step of the way - he even followed up with me days later and double checked the back-in to confirm that I had properly cancelled.
Thank you, Sam!
PS. I'll be back up and running soon.

Svar fra Captions
excelente atención y muy rapida
excelente atención y muy rapida

Svar fra Captions
Quality App With Quality Customer Service
This app has saved me so much time! I enjoy talking to the camera and letting Captions.ai do the rest. The videos are professional and there are so many eye catching templates that you’re sure to find one that suits your vibe.
I got locked out of the website, and contacted customer service. They were quick to answer and provided help all the way until figuring out the issue.
This is a great app and highly recommend if you are a content creator or business owner, this app hundred percent saves time with quality outcomes!

Svar fra Captions
N’utilisez pas captions ai si….
N’utilisez pas captions ai, si vous voulez passer d’une vidéo lambda à une vidéo parfaite, c’est ma pépite à moi.
Gain de temps, qualité, rapidité, montage dynamique pour améliorer la rétention
Laissez moi cette pépite, et continuer à faire autrement 😁

Svar fra Captions
I didn't have use for this but after…
I didn't have use for this but after canceling and requesting a refund, the team took care of me very quickly and kindly. Much appreciated as this is normally such a headache!

Svar fra Captions
I’m extremely satisfied with the…
I’m extremely satisfied with the support I received. The response was impressively fast, timely, and genuinely personal. I had trouble logging into the app, and a member of the support team immediately stepped in to help. They guided me through the process and explained clearly and thoroughly what I needed to do. Excellent customer service—I truly appreciate the quick and professional assistance!

Svar fra Captions
Very good
Very good! Special thanks to the support team, especially Sam! 🙌

Svar fra Captions
Yo la uso en escritorio y me funciona…
Yo la uso en escritorio y me funciona muy bien para los subtitulos, ahora estan pasando todo lo de escritorio a otra web app al parecer y esta siendo un poco confuso, por suerte el equipo de atencion al cliente es una pasada siempre, me ayudan rapidisimo.

Svar fra Captions
Usé la aplicación y me dió muchas…
Usé la aplicación y me dió muchas opciones de reels con títulos muy capciosas y en cortes muy estratégicos que me ayudaron a construir desde un solo Video mucha contenido. Lo recomiendo mucho el rápido y eficiente y el Support es activo me encanta con la aplicación puedas hacer consultas y te estén respondiendo instantáneamente, un servicio ideal.

Svar fra Captions
I enjoyed using it and great customer…
I enjoyed using it and great customer service

Svar fra Captions
Excellent and fast customer service
I accidentally forgot to cancel my subscription before it renewed and contacted Captions to ask if they could help. Their customer support responded very quickly, cancelled my subscription and processed a full refund without any hassle.
Really impressed with how quickly and professionally they handled everything. Great customer service!

Svar fra Captions
Stuff like this really makes me upset
Stuff like this really makes me upset. Youre quick to take my money and slow to respond too send it back. I never even used this app more than once the ai feature misused my information changes my whole faces, videos are messy, please can you send me my money back! I had already cancelled when i didn’t get the results i wanted

Svar fra Captions
### Excellent customer support
### Excellent customer support
I had an issue with an annual subscription that was activated after I unintentionally missed the cancellation date of my free trial.
I contacted Captions Support, explained my situation honestly, and was very impressed by how quickly, professionally, and kindly they handled my request. They took the time to review my individual circumstances and approved a full refund.
The entire process was fast, respectful, and genuinely human. Excellent customer service and a team that truly listens to its users.
Thank you very much to the Captions team for your understanding and outstanding support. Highly recommended!

Svar fra Captions
I have been using captions.ai mostly for putting captions in my videos
I have been using captions.ai for almost 2 years now and it has made putting captions in my videos honestly very easy. A few clicks and you have After Effect level captions ready. I would suggest captions.ai to everyone.

Svar fra Captions
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