Camper UK Anmeldelser 

We have now bought our forever motorhome, and so glad that we chose Camper UK as our dealer, even though we live quite some distance away.
From the moment we walked through the doors, we knew we somewhere special.
Richard Sinclair, from the minute we spoke to him, we felt we'd known him forever, no pressure sales talk, very knowledgeable, and honest, and did I say funny, made us feel so comfortable and at ease.
Even though there was a new motorhome in the showroom, Richard was happy for us order one from factory, one to our own specification at the same deal and price, as we were not ready to take the one in the showroom because we had a eurpean trip planned and didn't want to do it in an unfamiliar motorhome.
Anyway we took delivery in October 2024 and by January we had compiled a list of niggles that required us to contact Camper UK for repairs under Warranty.
We spoke to Service Advisor, Sarah Smith, who will do anything in her power to help get things sorted, within a couple of days we were booked in and Sarah said all could be done within a day. Because of travel distance we decided to leave our motorhome with Camper Uk for the week, we all know when you are pressured to getting work done to a deadline, and I didn't want to put that pressure on.
One of the jobs was the passenger door mirror which was a little loose, unfortunately this couldn't be repaired, Sarah made a decision to remove the complete arm and mirror assembly from a new motorhome in the showroom, because one had to be ordered and would not arrive in time for the repair.
I can not praise Camper UK enough, but I will say this, if anyone is looking to buy a new or used motorhome, visit Camper UK first, you will not be disappointed.
Roger Horrocks

I bought my new to me MH in February after numerous visits to look at the huge range on offer. The Sales Team were always friendly and not pushy. Having chosen my dream MH everything went smoothly and the day we picked it up we were given an extensive walk round. The awning light needed to be replaced so that was ordered. During our first trip we found a few minor defects and niggles, all of which were taken onboard with no quibbles.

All in all a fantastic experience and I commend the sales team, repair department and everyone else we met. Truly a first class service.

First class service at Camper UK.
Just had Burstner floor repairs completed. Great job by Dan and the valet team, excellent job with the floor, which particularly difficult needing lots of care and looked like new in and out when collected.
Big thanks to Connor and Jack for looking after us through the whole process - very professional, friendly approach, nothing too much trouble.
We particularly appreciated Dan taking us through the complete repair process when we first arrived and to Jack taking us through the completed work when we collected, to ensure we were happy.
Excellent.

Booked in for a cambelt change
Dropped off at a convenient time and was also able to collect the following week
Very good service

Have just ordered parts for my Burstner from Camper Uk and dealt with David Brain in the parts department who was not just knowledgeable but really helpful and efficient.
If I ever need anything for my Burstner motorhome ,Camper Uk will be my only call.

This is the second time I’ve used CamperUK for work on my motorhome. I have always been happy with the work they have done. They don’t appear to be the cheapest option initially BUT are a Fiat Professional service centre and are quick to diagnose and rectify faults, saving labour costs in the long term. From dropping off my vehicle to them diagnosing, rectifying, and road testing was within a hour. I had been quoted 2 hours minimum labour from other repairers.

Contact and feedback from the service reception staff is excellent.

I will in future use them for routine servicing in the future

5 star service again from Camper UK. Very helpful & friendly team. They went the extra mile to sort out an issue with our fridge freezer, and motorhome service all done to the usual high standard, enabling us to get away on our trip as planned. Thank you Jack.S Alex David & the rest of the team. Ray

Professional and fast service, helpful staff, fantastic facilities.

Very good service Richard was the best
Would recommend him and camper uk

Got us in at short notice to replace missing drive belts.
Good communication from Jack to keep us informed on progress.

Our 5 star goes to Richard in sales. He goes the extra distance for his clients. We have no hesitation recommending Richard to anyone who is wishing to purchase.

Very prompt repair as requested

Had a fantastic experience with Jack from the service team, very polite young man. Got everything sorted with our van without any trouble, would recommend

Great team at Camper Uk, but I must say that Jack in service is such a kind and pleasant gentleman that has helped me a number of times now, he always makes my day with his positive and confident attitude even when im struggling with various issues on my vehicle

Great weekend. We all enjoyed ourselves. Thank you for all your hard work.

Camper UK damaged my vehicle and then went into complete denial.
I have been a loyal customer with Camper UK since purchasing a new vehicle from them in 2017. I have spent many thousands of pounds with them having HAB/damp checks, servicing etc. in the intervening years.

However, I noticed over the last couple of years that Camper UK appeared to be churning staff on an extremely regular basis and that the standard of workmanship had been in decline since the departure of Alan Pickering the erstwhile partner and co-founder of the company.

In April 2023 took the vehicle to them to have a noisy swivel seat repaired. Repair not satisfactory, so had to return in 2024. Vehicle handed back to us at end of day by 2 members of staff, one being an apprentice sat in the said chair. To our utter horror some trim had been damaged due to said seat being rammed rearwards to its absolute extremity.

After sales manager then inspected. Virtually ignored us whilst doing so, and basically insinuated that we had inflicted the damage over a number of years and were trying to take a lend of the company. An already fraught situation was massively inflamed by the managers confrontational attitude. I ended up in tears and my husband extremely agitated as a result. A stand-up argument between my husband and the said manager then ensued.

Thereafter, an exchange of emails with current MD resulted. MD of course backed his staff at the expense of a lost customer, as he is obviously so fearful of losing more staff, not that he should necessarily be employing managers with such appalling customer skills.

Within the exchange of emails the MD had the audacity to state that over the years we had been in receipt of multiple goodwill gestures from them. When asked to name even one, he failed miserably. In fact, due to the raft of mostly warranty related issues we had with this vehicle, including new upholstery in Germany, along with the wrong satellite dish fitted by Camper UK followed by an incorrectly fitted replacement by them, we are massively out of pocket with all the travelling to and from their premises, days wasted etc. We actually spent so much time there in our early days of ownership, we almost felt semi resident. If complimentary coffees count as goodwill gestures then yes, we had our fair share, but believe me we got nothing else.

This vehicle has been cherished from new, and in fact quite a considerable sum had just been spent on it having it fully ceramic coated and the alloy wheels totally refurbished.

Had we as owners inflicted this damage we would have been the first people to put our hands up and pay for any repair. Given that the damage itself was not that significant and is probably quite easily rectified, it was the attitude of the after sales manager that was so unpalatable and which turned a relatively benign situation so ugly.

Our first visit to the Camper UK camp site and their special Birthday Celebration Weekend.We thought the whole long weekend was terrific. And What a lovely camp site.
Everyone worked so hard right from the site, marquee, transfer buses to the showroom. All of it so professional managed .
Very impressed!
And hopefully rewarded with some excellent fund raising for Air Ambulance through extremely good value food & bar pricing, auctions , raffles, etc
Entertainment was brill first-rate , marquee nicely decorated and warm. Hog roast was amazing and well arranged for so many people .What more could you ask for.
The Motorhome Sales and Service Centre was equally impressive and professional in all aspects
We would definitely recommend the Company and hope to come again.

Well done Camper UK!!

Friendly, helpful staff. Had a Fiat Professional 1st service on our campervan

The atmosphere, the entertainment and the bar prices

Brilliant weekend so well organised all staff really helpful definately coming next year, the camp site itself is very well kept