CallSwitch One Anmeldelser 

Thanks Penelope for the great and fast solution!

Bertie, Penny & Alex, have been very helpful recently on all migrations and support tickets

Having been thrown in the deep end due to our Tech leaving suddenly! Dom Baker has been so helpful and patient, no questions too small!!

A credit to the company!

I had seperate queries on the same day concerning Firewalls and Handset Provisioning. Penny dealt with each promptly and efficiently.

Bertie is the man! Thank you so much for your assistance and constant work over the past couple of days. You have been brilliant in resolving the faults, which we have raised. Thank you.

CallSwitch One is a well-rounded, feature-rich platform with great ops teams in the background that understand the requirements of their partner MSPs and the value of end-user satisfaction. Special shoutout to Felix in the support team, and Kishor/Sophia in the porting teams - all three are speedy, knowledgeable and reliable. Thanks guys!

Whether is is legacy or cs1,

Penny is always helpful and able to give me an answer on the phone

Matthew and his team are 1st class.

The support they provide our business is 2nd to none. Which helps us to get on with the important task of taking care of our customers, with the knowledge they are working in the background for us to ensure a smooth transition in our porting process.

I would highly recommend them to anyone.

easy-to-use software, world class support, penny always comes through when needed.

We recently migrated from our old PBX to Call Switch One, and the experience has been great. The transition was smooth, and the service has been reliable with excellent call quality. The support team has been responsive and helpful whenever we needed assistance. A special mention to the porting team for handling the number porting process efficiently, making the switch seamless. Overall, we're very satisfied with Call Switch One and would highly recommend it to anyone looking for a solid communication solution.

Great friendly support! Issues always resolved promptly! Recommend!

Since Oliver was no longer running support we had huge concerns about the quality of the new hires and new product over the last few months. However Harry has restored our faith.

We've been using this service for over a year now, and it's been consistently excellent. The platform works seamlessly, and their customer support team is incredibly responsive and helpful. Special shout-out to Dom, who has gone above and beyond to assist us whenever needed - truly providing exceptional service. Highly recommended!

Really helpful and clear support from a great team

Support is always spot on! Always have the answer I need and support me whilst I am on my learning journey with the Call Switch system.

Nebula offers a customer focused platform making it easy to navigate and interact with.
One of our recent cases was handled by Sophia who offers excellent customer service, keeping you up to date every step of the way and ensuring everything happens as it should.

The response times are faultless - I could ask no more for a service desk - The team is always helpful and manage to solve my weird and wonderful queries with professionalism and speed! Would recommend the team to anyone

We've been using CallSwitch One as our VoIP Platform since July 2024 and have been delighted with the system. The porting team, along with support have been consistently excellent in anything we've thrown at them. Special thanks particularly to Sophia who has helped our small company with all the porting of our customer numbers in such a timely and skilful way. We are truly grateful, thank you!

Team is always helpful!
Always trying to go above and beyond to get things done.
For example we've had to put some priority number ports through sophia and matthew in porting who helpfully escalated them due to time constraints in a helpful and professional manner.
But his is just one example, porting, support etc. All the teams i've interacted with, great help :)

Matthew M in the porting team has been amazing over the last few months. We have bombarded him with port request. He is quick to respond and super helpful when requests get stuck (usually at BT!). Top man and great team over all!